BankBazaar is rated
3.3 out of 5 stars on
AmbitionBox, based on 78 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
BankBazaar is rated
3.3 out of 5 stars on
AmbitionBox, based on 78 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in BankBazaar Customer Relation Officer Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
78 reviews found
Sort by:
Popular
Customer Relation Officer in
Ambattur
Full Time
·
Enterprise & B2B Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Initially the interview process was conducted and I got selected based on my communication skill. Felt good about engaging with new people, clean atmosphere. Currently finished my training period and expecting to work ahead.
Dislikes
Nothing as far now
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relation Officer in
Chennai
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Nov 2024
Likes
This is a great place to begin our careers. The training sessions were interactive and made it easy to understand the processes behind the credit products. The hospitality was excellent, and my colleagues are very supportive.
Bankbazaar helps me to learn lot of new ideas regarding sales .HR & trainers communicate in polite manner .Training team is so Encouraging .trainers make sure we get the subject knowledge throughly.
Overall my experience here is pleasant.
Dislikes
No
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Relation Officer in
Ambattur
Full Time
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Jul 2024
Likes
I gained knowledge about banking products through highly informative training sessions, where the trainers offered continuous support.
Dislikes
Cafe play literally not good and lift is problem
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Relation Officer in
Chennai
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 03 Jun 2024
Likes
salary on time
Dislikes
working even on sundays
Work Details
Work timings: Strict Timings
Customer Relation Officer in
Chennai
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 21 Dec 2023
Likes
Dress code
Dislikes
Not a good work culture and so many partiality
Customer Relation Officer in
Ambattur
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Aug 2023
Likes
I don't like this company actually they are doing fraud for middle class family to top business man.
Dislikes
Actually the process is explain the features about credit card through automatically generated system call to the customer if the customer needed it mean they will proceed the application for them each application have the customer's credit score.only through the credit score the loan and other some banking facilities will offer .ifthe applicants i mean customer denied for this process mean we have to cancel the process of filling the application.
But actually the team leaders and manager give the pressure to all the customer relationship offices to reach the target(like they want atleast 20 application submission within 50 to 70) .so the they gave a false submission that false submission make a big issue for the customer credit score.customer's credit will decrease each of the credit card submission why because they refused to give some details through phone call so employees put a wrong details for there submission and if the customer says i didn't have enough time then the officers ask only terms and conditions if they said yes for both rest of the details filled by their own after that the bank cross verify all the details they come to know if the given details omare fake they reject the credit card application the result is the customer credit score will decrease.the managers and team leaders only they asking submission what ever the customer situation they only need workers to submit the application so so much of workers leads to did the fake submission.some of the time they called the customer twice thrice a day it leads to force them to ask a confirmation of there application and if uneducated or busy business application is received mean the officers only asking it's the confirmation call for your credit card delivery so please confirm the details and accept the terms and conditions...but on the customer side they taught oh our credit card is on the way so that's why they asking and confirm that information which was rejected by any of the reason by bank officers 3 month ago the office lrs create a new application and put all the same information and submit it it's make them credit gets low. I noticed so many fraudulent activities from this company i didn't enough time to explain it....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
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BankBazaar.
Customer Relation Officer in
Chennai
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 26 May 2022
Likes
Nothing
Dislikes
There is no any job security work culture is very worst shift timings will be increased without any intimation management is very worst there is no any systametic HR will take actions only on TL suggestions they don't know how to handle there own works
Work Details
It's like hell
Work days: Alternate Saturday off
(Strict Timings)
Because working there will not feel like u were working... Because they give that kind of environment to employees.. All the people manager and team leads are very good to employees that is the best there
Dislikes
Nothing but one day leave
Work Details
It's awesome to me
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relation Officer in
Chennai
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Jan 2022
Likes
They provided work from home that's what I liked there nothing else
Dislikes
Too Long work hours.. with very little breaks and lunch.. work pressure is very high almost 400 calls per day!!!
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relation Officer in
Chennai
Full Time
·
Credit Card Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 05 May 2022
Likes
Simply to say.. Being happy
Dislikes
Nothing to say
Work Details
Going good
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Relation Officer in
Chennai
Full Time
·
Sales & Marketing Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 29 Oct 2021
Likes
Good atmosphere friendly people around
Dislikes
They wash our brains with all kinds of polite cute talks and tell us there's lot of benefits blah blah but once you get inside you'll know all those where totally fake.
Work Details
Average
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Relation Officer in
Chennai
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Mar 2024
Likes
Good company as a fresher to start in BPO sector
Dislikes
NA
Customer Relation Officer in
Chennai
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Aug 2021
Likes
Trust me if you guys want a beautiful job style then go for bankbazaar.. ovio you get lots of call but trust me from any other voice process..this is the best 1..not all the TL but some TL AND manager are so good..thy goin to help you so much.. that's all and yes if u have atleast 1 year experience in bankbazaar then every bank of india and insurance companies goin to hire you for there sells process......Read More
Dislikes
Not alot of things but some time you know work pressure is there.
Work Details
Awsm
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Relation Officer (working remotely)
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Sep 2023
Likes
Greeting salary on time
Dislikes
Salary hike
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Relation Officer in
Ambattur
Credit Card Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Oct 2020
Likes
One of the worst company
Dislikes
Team leaders are the boss of the company if they say we have to resign no way
Work Details
Work life was good
Work timings: Strict Timings
Customer Relation Officer in
Chennai
Customer Relationship officer Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Feb 2022
Likes
I am working in bank bazaar 2 year 2 months every thing is fake in this company, manager or hr both are same .no one can help you .if you complaint manager increase your salary. Manager replying to u. 200 daily comes like you .
Dislikes
Team leader, or manager, hr, Everyone is fake
Manager or HR , have 2 faces .one is real or another is fake showoff .if you r complain hr or manager they hold your salary slip or payslip, experience later. Etc
Work Details
Bank bazaar sale online credit card or in side floor employe sale injection, drugs etc . I am working 2 yr bb .
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Relation Officer in
Chennai
Bpo Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Oct 2022
Likes
Very friendly and very helpful
Dislikes
Nothing to say
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relation Officer in
Chennai
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 May 2022
Likes
People work in bankbazaar dont want to worry about their salary as promised it will be delivered to account every month without any delay, but your happines will go away when you enter into floor, it is a huge burden, the peroson who you report will not take care of any thing, & will not help you for any thing mainly on process related , but they expect great output, life is becoming hell
Dislikes
Your happiness will go away when you start working in floor, it is a huge burden, they make you more pressure , your team leader or no one will help you, but they expect great output every day, if you ask any thing they start dominate you and corner you or if they understand your situation start blackmile you interectly through process. It is a HUGE HELL
Work Details
Becoming Huge HELL day to day Life
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
Sme times the management peoples will arrange for great entertainment
Customer Relation Officer in
Chennai Ambattur
Full Time
·
Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Oct 2020
Likes
Very bad company
Dislikes
Can't imagine it's very bad company . I not want to explain ....on this company so much point just like dislike
People also ask about BankBazaar's Customer Relation Officers
Is BankBazaar a good place to work for Customer Relation Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 78 employee reviews, it's clear that most customer relation officers have an average experience working at BankBazaar. Job Security holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about job security and career growth on AmbitionBox.
Does BankBazaar pay their Customer Relation Officers well?
According to AmbitionBox reviews, BankBazaar customer relation officers rate their salary and benefits at 3.1 out of 5, based on 78 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about BankBazaar's customer relation officers salaries here and to read reviews specifically about salary and benefits at BankBazaar for customer relation officers, click here.
How is the work culture at BankBazaar for Customer Relation Officers?
Work culture at BankBazaar for customer relation officers is rated 3.3 out of 5 by 78 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at BankBazaar for customer relation officers, click here.
How is the job security at BankBazaar for Customer Relation Officers?
Based on 78 reviews on AmbitionBox, BankBazaar's customer relation officers rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at BankBazaar for customer relation officers, click here.
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