MasterCard Associate Analyst Interview Questions and Answers

AI vs Human what is best

Q1. Tell me about yourself
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Q2. Where do you see yourself in 5 years
Ans. 
In 5 years, I see myself as a senior Process Associate leading a team and contributing significantly to the growth of the company.
• Continuing to excel in my role as a Process Associate

• Taking on additional responsibilities and leadership roles within the team

• Contributing innovative ideas to improve processes and efficiency

• Mentoring and training new team members

• Building strong relationships with clients and stakeholders
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Q1. Company founds it is not well
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Q2. What is the company sarvice spice
Ans. 
The company service spice refers to the unique blend of customer service offerings provided by the company.
• Company service spice may include personalized customer interactions

• It could involve quick response times to customer inquiries

• Service spice may also encompass going above and beyond to meet customer needs
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Q3. What is price her company
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My name sravan Kumar

Sure I will be there company

Q1. What is the company sarvice
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Q2. I have completed all of the company
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Q1. Asked me to introduce my self.
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Q2. Why do you think you are an ideal candidate for the job.
Ans. 
I have a strong background in the industry, relevant experience, and a proven track record of success.
• I have X years of experience in the industry

• I have successfully completed similar projects in the past

• I possess the necessary skills and qualifications for the job
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Q1. Expain microservies and how it is different from monolith
Ans. 
Microservices are a software development technique where an application is composed of small, independent services that communicate with each other.
• Microservices are small, independent services that focus on specific business capabilities.

• Each microservice can be developed, deployed, and scaled independently.

• Microservices communicate with each other through APIs.

• Monolith is a single, large application where all compone...read more
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Q2. How do we ochestrate microservies
Ans. 
Orchestrating microservices involves managing communication, coordination, and deployment of individual services to work together seamlessly.
• Use a service mesh like Istio or Linkerd to handle communication between microservices

• Implement a centralized orchestration tool like Kubernetes to manage deployment and scaling of microservices

• Utilize API gateways to control access and routing of requests to different microservic
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Online Assessment - Maths, Verbal, Logical reasoning

Quant heavy case study from credit field

Q1. Self introduction
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Q2. Company related information
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General English, Aptitude and reasoning

Q1. General screening with operation manager
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Q2. Opinion on KPI metrics. Example: Quality, AHT, CSAT etc.
Ans. 
KPI metrics are essential for measuring performance and identifying areas for improvement.
• KPI metrics provide a clear understanding of performance against goals

• Quality metrics can include error rates, compliance with standards, and customer satisfaction

• AHT (Average Handle Time) measures efficiency in handling customer interactions

• CSAT (Customer Satisfaction) metrics gauge customer happiness and loyalty

• Regularly reviewi...read more
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It's nice one to be honest

Q1. Tell me about yourself
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Q1. Related to AML and kyc
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Q2. What is aml how cdd and edd are conducted
Ans. 
AML stands for Anti-Money Laundering. CDD (Customer Due Diligence) and EDD (Enhanced Due Diligence) are processes conducted to identify and verify customers to prevent money laundering and terrorist financing.
• AML is a set of regulations and procedures designed to prevent money laundering and terrorist financing.

• CDD involves verifying the identity of customers, assessing their risk level, and monitoring their transactio...read more
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Q1. Related to AML and kyc
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Q1. Related to AML and kyc
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Q1. Related to AML and KYC
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