Jio Customer Associate Interview Questions and Answers

Q1. How to communute to people
Ans. 
Communication with people involves active listening, clear articulation, empathy, and effective body language.
• Practice active listening by giving full attention to the speaker and asking clarifying questions.

• Use clear and concise language to convey your message effectively.

• Show empathy by understanding and acknowledging the other person's feelings.

• Pay attention to your body language, such as maintaining eye contact and...read more
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Q2. Time management
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Q3. How to cooperate with angry coustomer
Ans. 
Listen actively, empathize, remain calm, apologize, offer solutions, follow up
• Listen to the customer's concerns without interrupting

• Empathize with the customer's emotions and show understanding

• Remain calm and composed, even if the customer is being aggressive

• Apologize for any inconvenience or misunderstanding, even if it's not your fault

• Offer solutions to address the customer's issue or concern

• Follow up with the custom...read more
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Q1. Introduction about yourself
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Q2. Family background
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Q1. Only self introduction
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Q2. Education details
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Q3. Job form is only there is jio career page u need to fill this form according to ur criteria
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In assignment there is total 7-8 questions is asked by the candidate applying for the job .. This is a video test done by the candidate n by submitting all answer n interview is given then u need to give ur resume..

Q1. Tell me about yourself.
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