Jio is rated
3.9 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Jio is rated
3.9 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Jio Customer Associate Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
8 reviews found
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Popular
Customer Associate in
Nangal
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
3.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 07 Jun 2022
Likes
good environment
Skill development - Good
Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
career growth is slow
Work Details
quite interesting job. i learnt many things on the job.
They care more about there employees and special benifits
Skill development - Good
Dislikes
Updating a unclear data
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Associate (working remotely)
Freelancer
·
Customer associate Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 19 Sep 2023
Likes
Behaviour
Dislikes
Salary timing was not good when I worked there
Skill development - Poor
Job security - Poor
Promotions - Poor
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Associate (working remotely)
Full Time
·
Customer Care Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Salary
5.0
Skill development
5.0
Job security
1.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 07 Oct 2022
Likes
Great
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary for part time people
Salary - Bad
Promotions - Bad
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Associate in
Gudivada
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
1.0
Skill development
3.0
Job security
2.0
Promotions
5.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 26 Mar 2022
Likes
Yes this is a freelancer and they interact very good to the employee.
Work satisfaction - Excellent
Company culture - Excellent
Dislikes
Yes in this role some of the branches pay the salaries in a good way.but in this location I'm working ,there is no growth y
Salary - Bad
Skill development - Bad
Promotions - Poor
Work Details
Superb
Work timings: Flexible Timings
Work related travel:This is a desk job.
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Jio.
Customer Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
posted on 28 Jan 2024
Overall Rating
Similar Designation Reviews
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Deputy Manager in
Mumbai (working remotely)
Full Time
·
Technology / IT Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 18 Jan 2025
Likes
The Company has great potential, it can emerge as great inventor in telecom sector. They have the right resources for new technology and advancement.
Skill development - Good
Job security - Good
Dislikes
The work culture is really Bad, The Senior level/management level are pushing to their lower management's like anything. same is purging till last level. No Synch from higher level to low level. not proper communication channels and always expecting high output by giving low input in terms of Information or Payments.
Salary - Poor
Promotions - Poor
Company culture - Bad
Deputy Manager in
New Delhi
Full Time
·
Recruitment & Talent Acquisition Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 28 Nov 2024
Likes
It's real Great place of work
If someone looking growth and improve your skill so JIO is always encourage
Company culture is Good for Employee benefits, They think always employee benefits
It's real thing able
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Need change Rehiring Policy
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Navi Mumbai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 12 Nov 2024
Likes
Company’s work culture is very good and employee friendly
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Appraisal process and percentage of increment is very less as compared to other telecom companies
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Technical Support Engineer in
Navi Mumbai
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 09 Nov 2024
Likes
This was the best organisation I have ever worked with. Company culture, people, food, atmosphere, everything was best.
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Dislikes
Every company have internal politics involved
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Indore
Full Time
·
HR Operations Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
2.0
Skill development
5.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 16 Oct 2024
Likes
Managers are toxic. Not at all supportive. No work life balance. You will get criticized everyday by your manager
Job security - Excellent
Dislikes
No work life balance
Managers will always criticize you
No proper justification on your ratings
Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Deputy Manager in
Navi Mumbai
Full Time
·
Other Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
1.0
Skill development
4.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 03 Oct 2024
Likes
RCP Campus is alright
Job security - Good
Dislikes
- Incompetent and uninvolved HRBPs.
- No career progression path whatsoever.
- No parameters defined for performance ratings.
- All this becomes a breeding ground for unnecessary politics, which goes against the cohesiveness of a team
- All this is a result of deliberate ignorance from incompetent leadership.
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Team Lead in
New Delhi
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Salary
1.0
Skill development
5.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 06 Aug 2024
Likes
Working culture
Timing
Environment
Daily routine
Daily work life balance
Salary - Excellent
Job security - Excellent
Dislikes
Management
Hr
Working environment
Working abilities
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Srinagar
Full Time
·
Telecom Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
1.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 04 Jul 2024
Likes
Salary comes on time every month no matter what. I think leave policy is also good and leaves can be availed without too many approvals as is the case with other organisations. Flexible working hours and job security for some reason.
Job security - Good
Dislikes
No vision for career growth of employees. Promotions are rare and very difficult for some reason for example many employees haven't been promoted from last 10 years and so. Also salary discrepancy exists at highest level as no slab system for salary is being followed by the company. Very process oriented and local HR team is reluctant to override these processes even if it means to loosing some of the key employees. No employee retention policy, they will happily let you go even if you have spend a life time there and are a core member of the team. Overall company does not present a good platform for budding employees however if you are very high in the hierarchy and get a senior manager role or above, then it might be the place for you. Less stress and slow pace environment will be good for someone who wants to settle down without caring much about the work culture and learning development.
PS-6 days a week at circle level while NHQ follows 5 days a week schedule....Read More
Skill development - Poor
Promotions - Bad
Company culture - Poor
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Bhubaneswar
Full Time
·
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 23 Jan 2025
Likes
Rules
Work-life balance - Excellent
Dislikes
Bad training and high issue
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Deputy Manager in
Bangalore / Bengaluru
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 22 Jan 2025
Likes
Job security - Excellent
Dislikes
Salary - Poor
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Overall Rating
Other Jio Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Infra Lead in
Bharatpur
Full Time
·
Hardware Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 24 Jan 2025
Dislikes
There is no transparency from management side, employees are dissatisfied , no job security and work life balance also need improvement.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
Senior Sales Executive in
Ujjain
Full Time
·
Enterprise & B2B Sales Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
5.0
Skill development
2.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 22 Jan 2025
Likes
Have to give money and commections liquor bottles to save our jobs, no client services I sold ILL Connection IT team never supported me, management level is very nagative, clients always be negative with service situations
Skill development - Excellent
Dislikes
Employee no solution,
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Software Developer in
Navi Mumbai
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
5.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 22 Jan 2025
Likes
Just a job security and environment else all the things are below average like working culture and all
Job security - Excellent
Dislikes
Work life balance , salary
Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Security Loss Prevention Manager in
Raipur
Full Time
·
Security / Fraud Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
2.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 22 Jan 2025
Likes
Culture of Reliance is very good and salary also good with excellent job security. Flexible working hour policy is here which makes it better place to work,
Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
promotions are poor .. which is dissatisfaction point
Promotions - Poor
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City, International Travel.
HR Executive in
Navi Mumbai
Full Time
·
HR Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 20 Jan 2025
Likes
Flexible working hours
Environment and culture
Mostly important the campus’s, canteen facility and the hygiene level is awesome.
Company culture - Excellent
Dislikes
I would love working at Jio for my life time but not with team as there is no increment and it’s been 3 years I have been transferred to each & every HR department but then also they are hiring employees from outside on Payroll of Jio
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Business Head and Chief Executive Officer in
Guwahati
Full Time
·
Top Management Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 20 Jan 2025
Likes
People who have ownership mindset are valued and grow in Jio. I am one of the example in 9 years I had 4 role change and 3 promotions. Last year I have been promoted as CEO is a testimony of growth culture in Jio.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing actually.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Area Loss Prevention Manager in
Pune
Full Time
·
Security / Fraud Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
1.0
Promotions
5.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 19 Jan 2025
Likes
Company is very good and employee policy are also very good.
Job security - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent
Dislikes
Seniour managers are not that much of professional in nature as they are so egoistic and increment also done on the basis of favouratism only.. Management least bother on this... Even they are not allowing employees to take benefits as per the employee catagory and included in policy. Very cheap thinking by seniour managers mainly in the back office department in slp.
Promotions - Bad
Jio Point Manager in
Gaya
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
2.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 19 Jan 2025
Likes
Very good company no any problem this he support every time in bad time like medical etc otherwise
He also know as Reliance family
In Covid time he paid her employee payment month in 2 time
Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Here senior manager working not like just like l1 l2 jcm
He misbehave down employee
I not like senior manager in jc level
Promotions - Poor
Assistant Manager WFM in
Kolkata
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Jan 2025
Likes
Very good as per work life balance. Special my Manager was so good and do care for the team members and help a lot.
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary should be little bit better.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Manager in
Mumbai
Full Time
·
SCM & Logistics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
2.0
Job security
1.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 17 Jan 2025
Likes
Freedom in performing your duties. Good n encouraging atmosphere . You would learn lot of things, enhance your knowledge and contribute towards achievement of organisational goals.
Skill development - Good
Work satisfaction - Good
Company culture - Good
Dislikes
No encouragement to the sincere n hard working staff. No extra increments , promotions to good performers. But they are overburdened with additional work n responsibilities.
Is Jio a good place to work for Customer Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 8 employee reviews, it's clear that most customer associates have an average experience working at Jio. Skill development holds the highest rating at 4.0, while salary is rated the lowest amongst all factors at 1.8. Read reviews about skill development and salary on AmbitionBox.
Does Jio pay their Customer Associates well?
According to AmbitionBox reviews, Jio customer associates rate their salary and benefits at 1.8 out of 5, based on 8 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Jio's customer associates salaries here and to read reviews specifically about salary and benefits at Jio for customer associates, click here.
How is the work culture at Jio for Customer Associates?
Work culture at Jio for customer associates is rated 3.6 out of 5 by 8 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Jio for customer associates, click here.
How is the job security at Jio for Customer Associates?
Based on 8 reviews on AmbitionBox, Jio's customer associates rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Jio. To read reviews about job security at Jio for customer associates, click here.