Jio is rated
3.9 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Jio is rated
3.9 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Jio Customer Associate Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
8 reviews found
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Popular
Customer Associate in
Nangal
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 07 Jun 2022
Likes
good environment
Dislikes
career growth is slow
Work Details
quite interesting job. i learnt many things on the job.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Deputy Manager in
New Delhi
Full Time
·
Recruitment & Talent Acquisition Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Nov 2024
Likes
It's real Great place of work
If someone looking growth and improve your skill so JIO is always encourage
Company culture is Good for Employee benefits, They think always employee benefits
It's real thing able
Dislikes
Need change Rehiring Policy
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Navi Mumbai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Nov 2024
Likes
Company’s work culture is very good and employee friendly
Dislikes
Appraisal process and percentage of increment is very less as compared to other telecom companies
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Technical Support Engineer in
Navi Mumbai
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 09 Nov 2024
Likes
This was the best organisation I have ever worked with. Company culture, people, food, atmosphere, everything was best.
Dislikes
Every company have internal politics involved
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Indore
Full Time
·
HR Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 16 Oct 2024
Likes
Managers are toxic. Not at all supportive. No work life balance. You will get criticized everyday by your manager
Dislikes
No work life balance
Managers will always criticize you
No proper justification on your ratings
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Deputy Manager in
Navi Mumbai
Full Time
·
Other Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 03 Oct 2024
Likes
RCP Campus is alright
Dislikes
- Incompetent and uninvolved HRBPs.
- No career progression path whatsoever.
- No parameters defined for performance ratings.
- All this becomes a breeding ground for unnecessary politics, which goes against the cohesiveness of a team
- All this is a result of deliberate ignorance from incompetent leadership.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Deputy Manager in
New Delhi
Full Time
·
Service Delivery Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 24 Sep 2024
Likes
No
Dislikes
No promotion No Skill development No Proper increment
We cant beat even Inflation
No Saturday off Only Head quarter Emplyee get saturday off
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
New Delhi
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 06 Aug 2024
Likes
Working culture
Timing
Environment
Daily routine
Daily work life balance
Dislikes
Management
Hr
Working environment
Working abilities
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Srinagar
Full Time
·
Telecom Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 04 Jul 2024
Likes
Salary comes on time every month no matter what. I think leave policy is also good and leaves can be availed without too many approvals as is the case with other organisations. Flexible working hours and job security for some reason.
Dislikes
No vision for career growth of employees. Promotions are rare and very difficult for some reason for example many employees haven't been promoted from last 10 years and so. Also salary discrepancy exists at highest level as no slab system for salary is being followed by the company. Very process oriented and local HR team is reluctant to override these processes even if it means to loosing some of the key employees. No employee retention policy, they will happily let you go even if you have spend a life time there and are a core member of the team. Overall company does not present a good platform for budding employees however if you are very high in the hierarchy and get a senior manager role or above, then it might be the place for you. Less stress and slow pace environment will be good for someone who wants to settle down without caring much about the work culture and learning development.
PS-6 days a week at circle level while NHQ follows 5 days a week schedule....Read More
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Sales Manager in
Lucknow
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Dec 2024
Likes
Jio point manager
Balrampur
Dislikes
Reliance PPM Services Pvt Ltd
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Deputy Manager in
New Delhi
Full Time
·
Finance Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Nothing
Dislikes
Politics, poor and delayed increment, bad and lengthy process
Work Details
Work policy:
3 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Jio Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Infrastructure Engineer in
Vijayapura
Full Time
·
Operations, Maintenance & Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Working policies, future oriented technologies, always optimising the system for better out come and automation.
Dislikes
Our Rating depends on single person, if we are good then we can get any thing rather than performance, skill, achievements.
If you are talkative good, if u silent u r zero inspite of any skills and achievements.
Avaya Engineer L2 in
Navi Mumbai
Full Time
·
IT Support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 18 Dec 2024
Likes
Flexible working hours
Dislikes
No promotion, no salary hike according to inflammation rate, Late salary hike. PLI deduction according to rating but included in CTC. PLI not given after resignation.
Work Details
Work days: Monday to Friday
Work related travel:This is a desk job.
Fiber Engineer in
Haridwar
Full Time
·
Telecom Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Salary in bank account on last date of any month
Dislikes
1. No job security,
2. All policy only on paper
3. HR like rubber stamp or only to threatened the employee
4. No promotion policy only if you can buttering to your boss will work.
I joined the company on 2nd nov 2015, got A* rating every year but could not got promoted. My emp code at jio 55051353
Manager in
Mumbai
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Company is good but some manager and management is making the company worst and worst
Dislikes
Partiality done by manager and no place for the hard worker and honest employees in this company
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Jio - Centre Manager in
Kolkata
Full Time
·
Enterprise & B2B Sales Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 13 Dec 2024
Likes
It's not all people but only few people who makes it worse and if those few are from Top Leadership team then It's gone. The slangs OMG and every time threatening of the job. Entire day there's Con call leaving you with no time to perform your task.
Dislikes
Con call from 7 am till 12 at night. No time left to perform your task after so many con calls.
Threat from Top Leaders of taking away your job everyday.
Slangs used by few Top Leaders to their subordinates.
Work Details
Work days: Monday to Saturday
Work related travel: This job involves
Travel Within City.
Solution Architect in
Mumbai
Full Time
·
BD / Pre Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Multiple solutions and new products get launched so great learning. Have flexibility to work from multiple locations.
Dislikes
6 Days working and proper processes are yet to be setup.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Manager in
Mumbai
Full Time
·
Occupational Health & Safety Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Work life balance is OK, But not satisfactory
Dislikes
Bosses always enjoying, getting good hike. No Rewards and recognition to ground staff. Misguiding the ground staff.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within Country.
Data Analyst in
Mumbai
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Got to learn a lot at Reliance Jio. The work culture is amazing and work life balance is also good . The seniors and very supportive and with their guidance I improved my technical skills.
Dislikes
Financial growth is very slow
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Network Engineer in
New Delhi
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 05 Dec 2024
Likes
Working at Reliance Jio can be an exciting and rewarding experience, especially for individuals interested in the telecommunications and digital technology sectors. Here's an overview of what people often like about working at Reliance Jio:
1. Innovative Environment
Jio is known for driving revolutionary changes in India's digital landscape. Employees often feel proud to be part of a company leading technological transformation.
2. Career Growth Opportunities
Reliance Jio offers significant career advancement opportunities through leadership roles, internal promotions, and exposure to a variety of challenging projects.
3. Learning & Development
With its focus on cutting-edge technology, employees gain experience in areas such as 5G, IoT, AI, and digital platforms. Jio also provides training programs to enhance skillsets.
4. Dynamic Work Culture
The work culture is fast-paced and dynamic, appealing to those who thrive in challenging and innovative settings. Teamwork and collaboration are highly encouraged.
5. Competitive Compensation
Jio provides competitive salaries and attractive benefits, making it a desirable choice for professionals across levels.
6. Job Security
Being part of the Reliance Group, one of India's most stable and influential conglomerates, offers employees a sense of security and stability.
7. Focus on Innovation & Digital Initiatives
Employees enjoy working on projects that have a direct impact on millions of customers, such as Jio Fiber, JioMart, and other digital initiatives.
8. Employee Benefits
Reliance Jio offers benefits like health insurance, leave policies, and sometimes even housing allowances, depending on the role and location.
9. Diverse Opportunities
The company operates in various domains, including telecom, retail, and entertainment, offering employees a chance to work in cross-functional teams and different industries.
10. Social Impact
Many employees appreciate the sense of contributing to India's digital growth, especially in rural and underserved areas.
If you’re considering working at Jio, the experience can be highly rewarding if you align with the company's innovative and fast-paced ethos....Read More
Dislikes
Nothing
Work Details
Work timings: Strict Timings
Strategic Account Manager in
Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Ek Number Farzi Company. Baniya ki dukaan pe kaam karlo, yaha se achha experience milega
Dislikes
Lalla ki dukaan pe naukari kar lo, yaha se achha sukoon milega
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Is Jio a good place to work for Customer Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 8 employee reviews, it's clear that most customer associates have an average experience working at Jio. Skill development holds the highest rating at 4.0, while salary & benefits is rated the lowest amongst all factors at 1.8. Read reviews about skill development and salary & benefits on AmbitionBox.
Does Jio pay their Customer Associates well?
According to AmbitionBox reviews, Jio customer associates rate their salary and benefits at 1.8 out of 5, based on 8 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Jio's customer associates salaries here and to read reviews specifically about salary and benefits at Jio for customer associates, click here.
How is the work culture at Jio for Customer Associates?
Work culture at Jio for customer associates is rated 3.6 out of 5 by 8 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Jio for customer associates, click here.
How is the job security at Jio for Customer Associates?
Based on 8 reviews on AmbitionBox, Jio's customer associates rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Jio. To read reviews about job security at Jio for customer associates, click here.