Conneqt Business Solutions Customer Associate Interview Questions and Answers

Q1. Tell me a little about yourself
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Q2. Are you willing to relocate
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Q1. Basic eqipment checkup
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Q1. Tell about yourself
Ans. 
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
• 5 years of experience in customer care

• Skilled in resolving customer issues

• Strong communication and problem-solving skills

• Empathetic and patient approach towards customers

• Received multiple awards for outstanding customer service
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Q2. Why the gap. Is huge?
Ans. 
The gap is huge due to various factors such as market demand, economic conditions, company restructuring, personal reasons, etc.
• Market demand for the specific skill set may be low

• Economic conditions may have led to downsizing or hiring freezes

• Company restructuring or mergers could have affected hiring

• Personal reasons such as health issues or family commitments
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Q3. Where does your husband work
Ans. 
My husband works as a software engineer at a tech company in the city.
• My husband is a software engineer

• He works at a tech company

• His workplace is located in the city
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Q4. When would you join?
Ans. 
I am available to join immediately.
• I can start as soon as possible.

• I am ready to join within a week's notice.

• I am flexible with the joining date and can accommodate as per the company's requirement.
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Q1. Basic Introduction
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Q2. About Experience
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Q1. Communication skills
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Q2. General questions abt customer handling
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Q1. General questions
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Q2. Abt customer service
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Q1. Tell me about yourself
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Computer knowledge, work style/personality

Q1. Why do you want to work for us?
Ans. 
I want to work for you because of your excellent reputation and commitment to customer satisfaction.
• I am impressed by your company's positive online reviews and customer testimonials.

• I appreciate your focus on providing exceptional customer service and going above and beyond to meet customer needs.

• I am excited about the opportunity to work in a dynamic and fast-paced environment where I can utilize my strong communicat...read more
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Q2. Tell me about yourself.
Ans. 
I am a dedicated and experienced customer service associate with a strong focus on providing exceptional support to customers.
• I have worked in the customer service industry for 5 years.

• I am skilled in handling customer inquiries, resolving complaints, and providing product information.

• I have received multiple commendations for my excellent communication and problem-solving skills.

• I am fluent in English, Spanish, and Fr...read more
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Q1. General basic intro test about your self
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Amcat test on computer device, wheree aptitude, languagee and writing skill judged.

Q1. Hr manager round, self introduction, one topic on book, movie mostly related to hobby may ask.
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Q2. Speak well about yourself and introduce
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Q3. Speak framedly way about your hobbies.
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Q4. Learn little about organization, like its in Canada main office, work in bpo, gaming .
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Social networking is boon or curse. Comment

Q1. What are your salary expectations?
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Q2. Tell me about yourself.
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Q3. Gurgaon up and down comfortable
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Q1. Operation round tell me about yourself. About task us what u knowcabt company
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Q2. Why have a gap of 2 years.
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