Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Conneqt Business Solutions Team. If you also belong to the team, you can get access from here

Conneqt Business Solutions Verified Tick

Compare button icon Compare button icon Compare
3.7

based on 8.5k Reviews

Filter interviews by

Conneqt Business Solutions Customer Associate Interview Questions and Answers

Updated 27 Jul 2022

Conneqt Business Solutions Customer Associate Interview Experiences

1 interview found

I applied via Walk-in and was interviewed before Jul 2021. There were 5 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell about your self?
  • Ans. My self abhishek I'm from hayathnagar
  • Answered Anonymously
Round 2 - Versent 

(1 Question)

  • Q1. How many language's will you speak?
Round 3 - Assignment 

Total about your communication skills

Round 4 - Assignment 

About stance formation.

Round 5 - Assignment 

After joining assignment Will starts .

Interview Preparation Tips

Interview preparation tips for other job seekers - Good but transport was not available for some place.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. One problem facing in Bangalore
  • Ans. 

    Traffic congestion is a major problem in Bangalore.

    • Traffic congestion is a daily issue in Bangalore due to the increasing number of vehicles on the road.

    • The lack of proper infrastructure and road planning exacerbates the problem.

    • Traffic jams during peak hours result in significant time wastage for commuters.

    • The pollution caused by idling vehicles in traffic congestion has adverse effects on air quality.

    • Efforts to impro...

  • Answered by AI
Round 3 - Aptitude Test 

Online versant,wbi test for voice process

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare ur self

I applied via Indeed and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me a little about yourself
  • Q2. Are you willing to relocate
Round 3 - One-on-one 

(1 Question)

  • Q1. Basic eqipment checkup

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest be truthful and have high hopes. Think so high and how you can be a part in growth pf the organisatio.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was pretty good experience

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What was your memorable day
Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduction about myself
  • Q2. Tell me about your previous company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident always and believe in yourself
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your favorite season and why?
  • Ans. 

    My favorite season is autumn because of the beautiful colors, cool weather, and cozy atmosphere.

    • I love the changing colors of the leaves, especially when they turn vibrant shades of red, orange, and yellow.

    • The cool, crisp air is refreshing and perfect for outdoor activities like hiking or apple picking.

    • Autumn is a time for cozy sweaters, warm drinks, and comfort food like pumpkin pie and apple cider.

    • I enjoy the festive...

  • Answered by AI
  • Q2. Which movie is your favorite and why
  • Ans. 

    My favorite movie is The Shawshank Redemption because of its powerful storytelling, character development, and themes of hope and redemption.

    • The Shawshank Redemption is a classic film directed by Frank Darabont.

    • The movie is based on a Stephen King novella and follows the story of Andy Dufresne, a banker who is wrongly convicted of murder and sent to Shawshank State Penitentiary.

    • The film explores themes of friendship, h...

  • Answered by AI
Round 2 - Assignment 

It was a typing test on a computer

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Campus Placement

Round 1 - Group Discussion 

They will give some topic and we have to discuss with the other candidates.

Round 2 - Assignment 

Easy assignment.. It was just around one hour...

Round 3 - Assignment 

It is also easy.. It was just around one hour. six sections like listening, speaking, free speech, email writing, listening comprehension..

Round 4 - One-on-one 

(2 Questions)

  • Q1. Tell me about ur self
  • Ans. 

    I am a dedicated and empathetic customer support associate with a passion for helping customers resolve their issues.

    • I have over 3 years of experience in customer service roles

    • I excel at problem-solving and communication

    • I am skilled in handling difficult customers and resolving conflicts

    • I am proficient in using CRM software and ticketing systems

  • Answered by AI
  • Q2. Why should hire you?
  • Ans. 

    I have a strong background in customer service and problem-solving skills, making me a valuable asset to your team.

    • I have X years of experience in customer support roles

    • I am highly skilled in resolving customer issues and providing excellent service

    • I am a quick learner and can adapt to new situations easily

    • I have received positive feedback from previous employers for my communication skills and professionalism

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself that's not on CV
  • Q2. What are your expectations
Round 2 - Technical 

(2 Questions)

  • Q1. Test familiarity with MS office tools
  • Q2. Test ability to work with Avaya
Round 3 - Call listening test 

(1 Question)

  • Q1. Scenario specific call listening
Round 4 - Group Discussion 

I was asked to read an article infront of the leadership team. They asked me questions about what I read.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself. That should help the hiring team match you and your skills to the account/team you should belong to.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Typing test and listening
  • Q2. Conversation and HR friendly nature

Interview Preparation Tips

Interview preparation tips for other job seekers - Foundever
I was really impressed with the level of service I received!
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic Introduction
  • Q2. About Experience
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Tell me About your Resume
  • Ans. 

    Experienced customer support executive with strong communication skills and a proven track record of resolving customer issues.

    • 5+ years of experience in customer support roles

    • Proficient in handling customer inquiries and complaints

    • Skilled in using CRM software to track customer interactions

    • Successfully resolved 90% of customer issues within a timely manner

    • Received multiple awards for excellent customer service

  • Answered by AI
  • Q2. How much year of experience you are holding
  • Ans. 

    I have 5 years of experience in customer support roles.

    • I have worked in customer support for 5 years

    • I have experience handling customer queries and complaints

    • I have worked in both phone and email support roles

  • Answered by AI

Conneqt Business Solutions Interview FAQs

How many rounds are there in Conneqt Business Solutions Customer Associate interview?
Conneqt Business Solutions interview process usually has 5 rounds. The most common rounds in the Conneqt Business Solutions interview process are Assignment and HR.

Tell us how to improve this page.

People are getting interviews through

based on 1 Conneqt Business Solutions interview
WalkIn
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.2k Interviews
HCLTech Interview Questions
3.5
 • 3.7k Interviews
Genpact Interview Questions
3.9
 • 3k Interviews
Teleperformance Interview Questions
3.9
 • 1.7k Interviews
WNS Interview Questions
3.4
 • 955 Interviews
Infosys BPM Interview Questions
3.7
 • 917 Interviews
EXL Service Interview Questions
3.7
 • 716 Interviews
iEnergizer Interview Questions
4.7
 • 535 Interviews
View all

Fast track your campus placements

View all
Conneqt Business Solutions Customer Associate Salary
based on 16 salaries
₹1.4 L/yr - ₹3.5 L/yr
20% less than the average Customer Associate Salary in India
View more details

Conneqt Business Solutions Customer Associate Reviews and Ratings

based on 7 reviews

4.0/5

Rating in categories

3.7

Skill development

3.5

Work-Life balance

3.1

Salary & Benefits

4.2

Job Security

3.5

Company culture

2.3

Promotions/Appraisal

3.0

Work Satisfaction

Explore 7 Reviews and Ratings
Customer Care Executive
3.6k salaries
unlock blur

₹0.4 L/yr - ₹5.3 L/yr

Customer Service Executive
1.6k salaries
unlock blur

₹1 L/yr - ₹4.6 L/yr

Team Lead
1.3k salaries
unlock blur

₹1.5 L/yr - ₹6.5 L/yr

Senior Customer Service Executive
931 salaries
unlock blur

₹1.1 L/yr - ₹4.6 L/yr

Customer Service Associate
740 salaries
unlock blur

₹1 L/yr - ₹4.5 L/yr

Explore more salaries
Compare Conneqt Business Solutions with

Firstsource Solutions

3.7
Compare

WNS

3.4
Compare

HGS

3.9
Compare

Sutherland Global Services

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview