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Teleperformance
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Teleperformance Technical Customer Support Executive Interview Questions and Answers
Teleperformance Technical Customer Support Executive Interview Experiences
2 interviews found
Technical Customer Support Executive Interview Questions & Answers
Devisetty Achyuth
posted on 7 Feb 2025
Selected
I was interviewed in Aug 2024.
(1 Question)
- Q1. Good interview and best interview I have took.
(1 Question)
- Q1. Chat assessment for non voice roles..
(1 Question)
- Q1. Personal questions and other to discuss about the perks and salaries.
Interview Preparation Tips
Technical Customer Support Executive Interview Questions & Answers
RITIKA TUNGARIYA
posted on 21 Jan 2024
(2 Questions)
- Q1. Tell me something about yourself
- Q2. What is customer service
- Ans.
Customer service is the provision of assistance and support to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, chat, or in-person.
Exa...
(1 Question)
- Q1. Difference between customer service and satisfaction?
- Ans.
Customer service is the process of providing assistance and support to customers, while customer satisfaction is the measure of how happy and content customers are with the service they received.
Customer service involves addressing customer inquiries, resolving issues, and providing information.
Customer satisfaction is the result of a positive customer experience and meeting or exceeding customer expectations.
Customer ...
Interview questions from similar companies
I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.
(4 Questions)
- Q1. Tell about yourself
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong communication and problem-solving skills
Empathetic and patient approach towards customers
Received multiple awards for outstanding customer service
- Q2. Why the gap. Is huge?
- Ans.
The gap is huge due to various factors such as market demand, economic conditions, company restructuring, personal reasons, etc.
Market demand for the specific skill set may be low
Economic conditions may have led to downsizing or hiring freezes
Company restructuring or mergers could have affected hiring
Personal reasons such as health issues or family commitments
- Q3. Where does your husband work
- Ans.
My husband works as a software engineer at a tech company in the city.
My husband is a software engineer
He works at a tech company
His workplace is located in the city
- Q4. When would you join?
- Ans.
I am available to join immediately.
I can start as soon as possible.
I am ready to join within a week's notice.
I am flexible with the joining date and can accommodate as per the company's requirement.
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Omega Healthcare
Anonymous
posted on 17 Jan 2025
I applied via Indeed and was interviewed in Dec 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
I applied via LinkedIn and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. Why you are looking for a new job now?
- Ans.
Seeking new challenges and growth opportunities in a supportive environment.
Looking to expand my skill set and knowledge in a new role
Interested in working with a different team or company culture
Seeking better work-life balance or career advancement
Want to contribute to a company that aligns with my values and goals
- Q2. Why you become interested in our company?
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Infosys BPM
Anonymous
posted on 25 May 2024
60 minutes 60 QUestions
(1 Question)
- Q1. Share Roles and resposibilites in last organization ? Would u prefer to work on weekend ? Parameters for perfomance measuring
Interview Preparation Tips
AHT formula
Customer Service Executive Interview Questions & Answers
TELUS Digital
Mohamed Younus Hussain
posted on 8 Jul 2024
I applied via Company Website and was interviewed in Jun 2024. There were 3 interview rounds.
Typing test which was very easy
General English reading test which was good
Conversation test which was a bit hard
Customer Service Associate Interview Questions & Answers
Conduent
B Pavan Prasad
posted on 28 May 2024
Selected
I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself
I applied via Naukri.com and was interviewed in Sep 2023. There was 1 interview round.
(1 Question)
- Q1. Why should we hire you
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Jan 2023. There were 2 interview rounds.
Computer knowledge, work style/personality
(2 Questions)
- Q1. Why do you want to work for us?
- Ans.
I want to work for you because of your excellent reputation and commitment to customer satisfaction.
I am impressed by your company's positive online reviews and customer testimonials.
I appreciate your focus on providing exceptional customer service and going above and beyond to meet customer needs.
I am excited about the opportunity to work in a dynamic and fast-paced environment where I can utilize my strong communicat...
- Q2. Tell me about yourself.
- Ans.
I am a dedicated and experienced customer service associate with a strong focus on providing exceptional support to customers.
I have worked in the customer service industry for 5 years.
I am skilled in handling customer inquiries, resolving complaints, and providing product information.
I have received multiple commendations for my excellent communication and problem-solving skills.
I am fluent in English, Spanish, and Fr...
Interview Preparation Tips
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
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- Teleperformance Technical Support Executive Interview Questions
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- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
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Teleperformance Technical Customer Support Executive Interview Process
based on 2 interviews
Interview experience
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Teleperformance Technical Customer Support Executive Reviews and Ratings
based on 1 review
Rating in categories
|
Customer Care Executive
6.3k
salaries
|  ₹0.7 L/yr - ₹4.5 L/yr |
|
Customer Service Executive
6.2k
salaries
| ₹1 L/yr - ₹6.5 L/yr |
|
Customer Service Associate
6.1k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.4k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹5.5 L/yr |
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