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Teleperformance Senior Customer Support Associate Interview Questions and Answers for Experienced
Updated
3 Sep 2022
Teleperformance Senior Customer Support Associate Interview Experiences for Experienced
1 interview found
Senior Customer Support Associate Interview Questions & Answers
Chandra Sekhar Sahu
posted on 3 Sep 2022
I applied via Naukri.com
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(8 Questions)
- Q1. Can you introduce yourself?
- Q2. Why did you leave your previous company?
- Q3. Are you flexible for the night shift?
- Q4. Are you comfortable with a rotational weekoff?
- Q5. Do you need any leave in 3 months?
- Q6. Speak for 2 minutes on XYZ topic.
- Q7. Do you have any relevant work experience?
- Q8. Tell me about your previous work.
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Round 3 - HR
(4 Questions)
- Q1. What are your salary expectations?
- Q2. Do you need any leave in 3 months?
- Q3. Speak for 2 minutes on any topic.
- Q4. Suppose I am a customer and you are a customer support executive. So how you deal with my issue?
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Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident while speaking and English communication is mandatory. And if you need any leave in 3 months then you will be rejected.
Interview questions from similar companies
Senior Customer Support Associate Interview Questions & Answers
Firstsource Solutions
Anonymous
posted on 22 Nov 2022
I applied via Naukri.com and was interviewed before Nov 2021. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(2 Questions)
- Q1. You have to Be confident and answer fluency in English prepare well don't nervous
- Q2. Tell me above yourself, Your memorable moments for 3minutes
Add your answer
Add your answer
Round 3 - Aptitude Test
Typing test and basic general knowledge voice versant
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident, Talk fluently in English. Prepare well.
Senior Customer Support Associate Interview Questions & Answers
iEnergizer
Gulam Mustafa
posted on 26 Jun 2022
I applied via Walk-in and was interviewed in May 2022. There was 1 interview round.
Round 1 - HR
(1 Question)
- Q1. Personal detail and job experience
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - This is my humble request to company upper department not to procces lable please understand all employees same as company policy make to all.
Interview experience
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.
Round 1 - HR
(4 Questions)
- Q1. Tell about yourself
- Q2. Why the gap. Is huge?
- Q3. Where does your husband work
- Q4. When would you join?
Add your answer
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Interview Preparation Tips
Interview preparation tips for other job seekers - If you are married, your likelihood of being hired may be lower. Conceal any employment gaps if possible.
Customer Support Executive Interview Questions & Answers
Infosys BPM
Anonymous
posted on 25 May 2024
Interview experience
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response
Round 1 - Aptitude Test
60 minutes 60 QUestions
Round 2 - One-on-one
(1 Question)
- Q1. Share Roles and resposibilites in last organization ? Would u prefer to work on weekend ? Parameters for perfomance measuring
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Know the meaning of NPS and formula to calculate
AHT formula
AHT formula
Customer Care Executive Interview Questions & Answers
Omega Healthcare
X.Maria sofiya
posted on 14 Jul 2024
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(2 Questions)
- Q1. Communication skills
- Q2. General questions abt customer handling
Add your answer
Add your answer
Round 2 - One-on-one
(2 Questions)
- Q1. General questions
- Q2. Abt customer service
Add your answer
Add your answer
Interview experience
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.
Round 1 - HR
(3 Questions)
- Q1. Self Introduction
- Q2. Told about your experience
- Q3. 1 year experiencein bpo
Add your answer
Add your answer
Add your answer
Round 2 - Assignment
About your knowledge
Customer Service Associate Interview Questions & Answers
Conduent
B Pavan Prasad
posted on 28 May 2024
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.
Round 1 - HR
(1 Question)
- Q1. Tell me about yourself
Add your answer
Customer Service Executive Interview Questions & Answers
TELUS Digital
Anonymous
posted on 18 Jun 2024
Interview experience
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(1 Question)
- Q1. Tell me about yourself
Add your answer
Interview experience
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test
Little bit tough ...and after they announced the aptitude results
Round 2 - HR
(2 Questions)
- Q1. Self Introduction
- Q2. Previous work experience
Add your answer
Add your answer
Teleperformance Interview FAQs
How many rounds are there in Teleperformance Senior Customer Support Associate interview for experienced candidates?
Teleperformance interview process for experienced candidates usually has 3 rounds. The most common rounds in the Teleperformance interview process for experienced candidates are Resume Shortlist, One-on-one Round and HR.
How to prepare for Teleperformance Senior Customer Support Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are international bpo, Analytical skills, Communication Skills and voice process.
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Teleperformance Senior Customer Support Associate
Salary
based on 123 salaries
₹1.6
L/yr - ₹4.8
L/yr
11%
less
than the average Senior Customer Support Associate Salary in India
View more details
Teleperformance Senior Customer Support Associate Reviews and Ratings
based on 29 reviews
Rating in categories
|
Customer Care Executive
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|
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