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iEnergizer Senior Customer Support Associate Interview Questions and Answers

Updated 26 Jun 2022

iEnergizer Senior Customer Support Associate Interview Experiences

1 interview found

Senior Customer Support Associate Interview Questions & Answers

user image Gulam Mustafa

posted on 26 Jun 2022

I applied via Walk-in and was interviewed in May 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Personal detail and job experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This is my humble request to company upper department not to procces lable please understand all employees same as company policy make to all.

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Interview Tips & Stories
2w
amanchoudhari
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·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
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Interview questions from similar companies

Senior Customer Support Associate Interview Questions & Answers

Teleperformance user image Chandra Sekhar Sahu

posted on 3 Sep 2022

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(8 Questions)

  • Q1. Can you introduce yourself?
    • Add your answer
  • Q2. Why did you leave your previous company?
    • Add your answer
  • Q3. Are you flexible for the night shift?
    • Add your answer
  • Q4. Are you comfortable with a rotational weekoff?
    • Add your answer
  • Q5. Do you need any leave in 3 months?
    • Add your answer
  • Q6. Speak for 2 minutes on XYZ topic.
    • Add your answer
  • Q7. Do you have any relevant work experience?
    • Add your answer
  • Q8. Tell me about your previous work.
    • Add your answer
Round 3 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Do you need any leave in 3 months?
    • Add your answer
  • Q3. Speak for 2 minutes on any topic.
    • Add your answer
  • Q4. Suppose I am a customer and you are a customer support executive. So how you deal with my issue?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while speaking and English communication is mandatory. And if you need any leave in 3 months then you will be rejected.

Senior Customer Support Associate Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 22 Nov 2022

I applied via Naukri.com and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. You have to Be confident and answer fluency in English prepare well don't nervous
    • Add your answer
  • Q2. Tell me above yourself, Your memorable moments for 3minutes
    • Add your answer
Round 3 - Aptitude Test 

Typing test and basic general knowledge voice versant

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, Talk fluently in English. Prepare well.

Senior Customer Support Associate Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 21 Jul 2022

I applied via Apna Jobs and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction, previous experience
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Self introduction, why we want hire you , family background, previous experience roles
    • Add your answer
Round 3 - Behavioral 

(1 Question)

  • Q1. Self introduction, JAM , salary package
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I working with this organisation friendly and good nature , good company.
All' the best

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 26 Dec 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2024. There were 6 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction and experience related questions (easy)
    • Add your answer
Round 2 - Assignment 

Essay Writing on any specific topic like money, time.

Round 3 - Assignment 

Amcat- Voice and chat rounds using different software

Round 4 - HR 

(1 Question)

  • Q1. HR- Chat on live meet
    • Add your answer
Round 5 - Typing Test 

(1 Question)

  • Q1. Manager Round with operations team member
    • Add your answer
Round 6 - HR 

(1 Question)

  • Q1. Final HR round for salary and documents
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Typing text to check your typing speed

Customer Service Associate Interview Questions & Answers

HGS user image Anonymous

posted on 11 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself that's not on CV
    • Add your answer
  • Q2. What are your expectations
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Test familiarity with MS office tools
    • Add your answer
  • Q2. Test ability to work with Avaya
    • Add your answer
Round 3 - Call listening test 

(1 Question)

  • Q1. Scenario specific call listening
    • Add your answer
Round 4 - Group Discussion 

I was asked to read an article infront of the leadership team. They asked me questions about what I read.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself. That should help the hiring team match you and your skills to the account/team you should belong to.

Customer Service Executive Interview Questions & Answers

Foundever user image Anonymous

posted on 30 Sep 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Typing test and listening
    • Add your answer
  • Q2. Conversation and HR friendly nature
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Foundever
I was really impressed with the level of service I received!

Customer Support Executive Interview Questions & Answers

Altruist Customer Management India user image Anonymous

posted on 8 Dec 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic Introduction
    • Add your answer
  • Q2. About Experience
    • Add your answer

Customer Support Executive Interview Questions & Answers

Infosys BPM user image Anonymous

posted on 5 Aug 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Tell me About your Resume
  • Ans. 

    Experienced customer support executive with strong communication skills and a proven track record of resolving customer issues.

    • 5+ years of experience in customer support roles

    • Proficient in handling customer inquiries and complaints

    • Skilled in using CRM software to track customer interactions

    • Successfully resolved 90% of customer issues within a timely manner

    • Received multiple awards for excellent customer service

    • Answered by AI
    Add your answer
  • Q2. How much year of experience you are holding
  • Ans. 

    I have 5 years of experience in customer support roles.

    • I have worked in customer support for 5 years

    • I have experience handling customer queries and complaints

    • I have worked in both phone and email support roles

    • Answered by AI
    Add your answer

Customer Support Executive Interview Questions & Answers

TaskUs user image Anonymous

posted on 15 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Normal introduction
    • Add your answer
  • Q2. Career Objectives and experience
  • Ans. 

    My career objective is to utilize my experience in customer support to provide excellent service and contribute to the success of the company.

    • Experienced in handling customer inquiries and resolving issues efficiently

    • Strong communication skills to effectively interact with customers and team members

    • Goal-oriented mindset to achieve targets and exceed expectations

    • Seeking opportunities for professional growth and developm

    • Answered by AI
    Add your answer
  • Q3. Qualifications and problem solving
    • Add your answer
  • Q4. Manager round and skill questions.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very professional and confident for the interview
More about working at iEnergizer

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Senior Customer Support Associate interview?
iEnergizer interview process usually has 1 rounds. The most common rounds in the iEnergizer interview process are HR.

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iEnergizer Senior Customer Support Associate Salary
based on 16 salaries
₹2.8 L/yr - ₹6 L/yr
5% more than the average Senior Customer Support Associate Salary in India
View more details

iEnergizer Senior Customer Support Associate Reviews and Ratings

based on 5 reviews

2.2/5

Rating in categories

1.3

Skill development

2.2

Work-Life balance

1.8

Salary & Benefits

2.0

Job Security

2.5

Company culture

1.0

Promotions/Appraisal

1.7

Work Satisfaction

Explore 5 Reviews and Ratings
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