iEnergizer Senior Customer Support Associate Reviews

Likes

There is lot to learn about the process

Dislikes

There are excessive salary issues. Since the 1st month of the joining. Very poor management. Not an employee centric company at all. The people are also very partial. The leaves policies are not explained correctly. There is sometimes lot of work pressure. Provides no work from home facility. Must improve in all the sectors. Have noidea about any other branch but in pune this is the worst management....Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Learning new languages and communication.

Dislikes

Salary deduction without investigation. No entertainments comparing surrounded companies, HR escalation personal mail is disclosing instead of rectification or resolution

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary, for my project I had most understanding management who supported me for my education and skill development

Dislikes

I don't have any but I am not happy with company HR policy and LWP where you will loose your entire bonus.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

I like the atmosphere over here , everyone seems nice and responsive . The people works here have good attitude and behave nice with others

Dislikes

Almost everything thing is nice just the upper most senior are little harsh on us .

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I don't like ienergizer because it's very big company with less mentality they are not hiring muslims people. I request govt to take action on it and request muslims don't go there your full day will be waste. They will say after interview that you are not selected.

Dislikes

They don't hire Muslims. After wai

Likes

There is nothing to like about this company, they will make you work like labours. No work life balance, no sick leaves nothing. If you are okay working in a very toxic environment with 0 job security, go for it

Dislikes

Worst company ever seen

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Here work environment is very good.HR team is very supportive. There are good opportunities for carrier growth.

Dislikes

Overall everything as like (carrier growth, Environment)is better in this company .

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only job security!!

Dislikes

1. Sandwich policy: even if late before or after weekend 2. Retention hold : 5 LWP in a year can be a loss of retention 60000 or 1.2 lk. 3. No PF : 4. Attendance bonus - 1 forced LWP applied by supervisor costs (5000 attendance bonus + 1 day salary + low rating+ behavioral marking, etc ) All these are the tools for supervisor to punish an associate. There is no employee satisfaction at all !!

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

This company offers a higher salary compared to other BPOs in Noida, and salary is always credited on time.

Dislikes

Once you enter the office campus, you are not allowed to step outside, even during breaks, until your shifts ends and you punch out. Your phones are kept in lockers and you will feel locked on your work floor. If you are the one who doesn’t bring lunch from home, you will have to rely on office canteen, which serves overpriced and bad quality food. Unfortunately, even if the food is inedible, you have no other option. If you choose to order food online, your break time will be over and you will not get time to eat peacefully. Here, four wheeler parking costs ₹80 per day, yet finding a spot is a struggle everyday. Like many BPOs, the HR department is more focused on recruitment than employee relations, development or, support. It seems they have targets to hire hundreds of employees everyday due to high employee turnover. In many processes, management seems to prefer when tenured employees resign, as it reduces cost and makes room for newer employees who will value them more, they think. Additionally, each process has its own strict rules, which are only revealed after training is completed and employees start working on the floor....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

This company even forcibly calls sick employees to work. And it is not known when or how promotions will be received. Difficulties arise in any work as if there is no work some days So the employees have to work even after 6 p.m. One has to beg the team leader for holidays.

Likes

One of the worst BPO company never ever join, this company is also the blacklisted company, they will provide you 27k salary but in actually you will get only 21k to 22k in you hand HR department is one of the worst team. Job security 0℅ because I joined this company and within 4 month process ramped down and they simply said you can go home more than 400 employees were now struggling. They will treat you like animal hectic work pressure. There are lot of bad things to say.. But at last I will say don't join this company....Read More

Dislikes

Canteen with dirty foodin which you will find insects , powder tea with cockroaches,

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Ienergizer is the worst company I have ever experienced working there in the rapido customer support, they say us to complete target and pich for csat which means 5 star ratings from customer even though customer do not want to rate for rapido.worst worst worst company and they even asked me to leave the process and go from. There because I was not completing the targets and not pitching for csat Do not go into the customer support in the rapido and where the targets are available Most important, The TL and management are not supportive and whenever an executive is in emergency or can not go for work a particular day they use to deduct the whole day salary including penalty even if share the medical receipts or valid documents of the leave commencement they will not approve the casual leaves in the portal Please do not go the ienergizer...Read More

Dislikes

Very chapri and unprofessional @ienergizer company

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing likes to describe it's below average Only smoking area and cafeteria is good

Dislikes

Mangement is very bad and miss communication even supporting is also poor Strict time No one listen your problem Hatic work culture There is no growth for future reference Monotonous in your work Toxic floor environment and senior management No leavreage to go outside

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Literally they are exploiting the employees. They have rules out of this world. They can deduct the salary even if you will breathe without their permission. Also, they are bunch of goons working as so called TEAM LEADERS. They think that they run the world. Pros Good salary. Cons Long Hours. No work life balance. No supporting staff. Rules are out of the world.

Dislikes

A reason you feel stagnant in your current position. A work culture that doesn't align with your values. A desire to switch industries or change careers. A skill you excel at that you can't leverage in your current position.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

Ienerginer is one of the best mnc company in india . And when i visit 1st time in ienerginer i felt that i am going to learn many new things because the culture of this organization is splendid.

Dislikes

Nothing to dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary was good and tl are very supportive

Dislikes

When I am going to interview that time I was facing problem Too much time taken when I fill out the documents

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.