Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Conneqt Business Solutions Team. If you also belong to the team, you can get access from here

Conneqt Business Solutions Verified Tick

Compare button icon Compare button icon Compare
3.7

based on 8.5k Reviews

Filter interviews by

Conneqt Business Solutions Senior Customer Support Associate Interview Questions and Answers

Updated 21 Jul 2022

Conneqt Business Solutions Senior Customer Support Associate Interview Experiences

1 interview found

Senior Customer Support Associate Interview Questions & Answers

user image Anonymous

posted on 21 Jul 2022

I applied via Apna Jobs and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction, previous experience
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Self introduction, why we want hire you , family background, previous experience roles
    • Add your answer
Round 3 - Behavioral 

(1 Question)

  • Q1. Self introduction, JAM , salary package
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I working with this organisation friendly and good nature , good company.
All' the best

Top trending discussions

View All
Interview Tips & Stories
2w
honestword
·
ex -
Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
Got a question about Conneqt Business Solutions?
Ask anonymously on communities.

Interview questions from similar companies

Senior Customer Support Associate Interview Questions & Answers

Teleperformance user image Chandra Sekhar Sahu

posted on 3 Sep 2022

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(8 Questions)

  • Q1. Can you introduce yourself?
    • View 1 more answer
  • Q2. Why did you leave your previous company?
    • View 1 more answer
  • Q3. Are you flexible for the night shift?
    • Add your answer
  • Q4. Are you comfortable with a rotational weekoff?
    • View 1 more answer
  • Q5. Do you need any leave in 3 months?
    • Add your answer
  • Q6. Speak for 2 minutes on XYZ topic.
    • Add your answer
  • Q7. Do you have any relevant work experience?
    • View 1 more answer
  • Q8. Tell me about your previous work.
    • Add your answer
Round 3 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Do you need any leave in 3 months?
    • Add your answer
  • Q3. Speak for 2 minutes on any topic.
    • Add your answer
  • Q4. Suppose I am a customer and you are a customer support executive. So how you deal with my issue?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while speaking and English communication is mandatory. And if you need any leave in 3 months then you will be rejected.

Senior Customer Support Associate Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 22 Nov 2022

I applied via Naukri.com and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. You have to Be confident and answer fluency in English prepare well don't nervous
    • Add your answer
  • Q2. Tell me above yourself, Your memorable moments for 3minutes
    • Add your answer
Round 3 - Aptitude Test 

Typing test and basic general knowledge voice versant

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, Talk fluently in English. Prepare well.

Senior Customer Support Associate Interview Questions & Answers

iEnergizer user image Gulam Mustafa

posted on 26 Jun 2022

I applied via Walk-in and was interviewed in May 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Personal detail and job experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This is my humble request to company upper department not to procces lable please understand all employees same as company policy make to all.

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 26 Dec 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2024. There were 6 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction and experience related questions (easy)
    • Add your answer
Round 2 - Assignment 

Essay Writing on any specific topic like money, time.

Round 3 - Assignment 

Amcat- Voice and chat rounds using different software

Round 4 - HR 

(1 Question)

  • Q1. HR- Chat on live meet
    • Add your answer
Round 5 - Typing Test 

(1 Question)

  • Q1. Manager Round with operations team member
    • Add your answer
Round 6 - HR 

(1 Question)

  • Q1. Final HR round for salary and documents
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Typing text to check your typing speed

Customer Service Executive Interview Questions & Answers

IntouchCX user image Anonymous

posted on 1 Oct 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your favorite season and why?
  • Ans. 

    My favorite season is autumn because of the beautiful colors, cool weather, and cozy atmosphere.

    • I love the changing colors of the leaves, especially when they turn vibrant shades of red, orange, and yellow.

    • The cool, crisp air is refreshing and perfect for outdoor activities like hiking or apple picking.

    • Autumn is a time for cozy sweaters, warm drinks, and comfort food like pumpkin pie and apple cider.

    • I enjoy the festive...

    • Answered by AI
    Add your answer
  • Q2. Which movie is your favorite and why
  • Ans. 

    My favorite movie is The Shawshank Redemption because of its powerful storytelling, character development, and themes of hope and redemption.

    • The Shawshank Redemption is a classic film directed by Frank Darabont.

    • The movie is based on a Stephen King novella and follows the story of Andy Dufresne, a banker who is wrongly convicted of murder and sent to Shawshank State Penitentiary.

    • The film explores themes of friendship, h...

    • Answered by AI
    Add your answer
Round 2 - Assignment 

It was a typing test on a computer

Customer Care Executive Interview Questions & Answers

R1 RCM user image Anonymous

posted on 9 Jan 2025

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell about yourself
    • Add your answer
  • Q2. Why the gap. Is huge?
    • Add your answer
  • Q3. Where does your husband work
    • Add your answer
  • Q4. When would you join?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are married, your likelihood of being hired may be lower. Conceal any employment gaps if possible.

Customer Service Associate Interview Questions & Answers

HGS user image Anonymous

posted on 11 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself that's not on CV
    • Add your answer
  • Q2. What are your expectations
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Test familiarity with MS office tools
    • Add your answer
  • Q2. Test ability to work with Avaya
    • Add your answer
Round 3 - Call listening test 

(1 Question)

  • Q1. Scenario specific call listening
    • Add your answer
Round 4 - Group Discussion 

I was asked to read an article infront of the leadership team. They asked me questions about what I read.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself. That should help the hiring team match you and your skills to the account/team you should belong to.

Customer Service Executive Interview Questions & Answers

Foundever user image Anonymous

posted on 30 Sep 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Typing test and listening
    • Add your answer
  • Q2. Conversation and HR friendly nature
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Foundever
I was really impressed with the level of service I received!

Customer Support Executive Interview Questions & Answers

Altruist Customer Management India user image Anonymous

posted on 8 Dec 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic Introduction
    • Add your answer
  • Q2. About Experience
    • Add your answer
More about working at Conneqt Business Solutions

Conneqt Business Solutions Interview FAQs

How many rounds are there in Conneqt Business Solutions Senior Customer Support Associate interview?
Conneqt Business Solutions interview process usually has 3 rounds. The most common rounds in the Conneqt Business Solutions interview process are One-on-one Round, HR and Behavioral.

Tell us how to improve this page.

Conneqt Business Solutions Interviews By Designations

Interview Questions for Popular Designations

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.3k Interviews
HCLTech Interview Questions
3.5
 • 3.7k Interviews
Genpact Interview Questions
3.9
 • 3k Interviews
Teleperformance Interview Questions
3.9
 • 1.7k Interviews
Concentrix Corporation Interview Questions
3.8
 • 1.6k Interviews
WNS Interview Questions
3.4
 • 967 Interviews
Infosys BPM Interview Questions
3.7
 • 926 Interviews
EXL Service Interview Questions
3.7
 • 723 Interviews
Sutherland Global Services Interview Questions
3.7
 • 609 Interviews
iEnergizer Interview Questions
4.6
 • 551 Interviews
View all

Fast track your campus placements

SIVET College, Chennai Placement Questions
1 Interview
View all
Conneqt Business Solutions Senior Customer Support Associate Salary
based on 25 salaries
₹1.8 L/yr - ₹3.8 L/yr
27% less than the average Senior Customer Support Associate Salary in India
View more details

Conneqt Business Solutions Senior Customer Support Associate Reviews and Ratings

based on 3 reviews

2.1/5

Rating in categories

1.4

Skill development

1.8

Work-life balance

1.4

Salary

1.7

Job security

1.7

Company culture

1.7

Promotions

2.1

Work satisfaction

Explore 3 Reviews and Ratings
Conneqt Business Solutions Salaries in India
Customer Care Executive
3.6k salaries
unlock blur

₹0.4 L/yr - ₹5.1 L/yr

Customer Service Executive
1.6k salaries
unlock blur

₹1 L/yr - ₹4.6 L/yr

Team Lead
1.2k salaries
unlock blur

₹1.2 L/yr - ₹7 L/yr

Senior Customer Service Executive
928 salaries
unlock blur

₹1 L/yr - ₹4.6 L/yr

Customer Service Associate
743 salaries
unlock blur

₹1 L/yr - ₹4.2 L/yr

Explore more salaries
Compare Conneqt Business Solutions with

Firstsource Solutions

3.7
Compare

WNS

3.4
Compare

HGS

3.9
Compare

Sutherland Global Services

3.7
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview