Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by IntouchCX Team. If you also belong to the team, you can get access from here

IntouchCX Verified Tick

Compare button icon Compare button icon Compare
2.9

based on 1.9k Reviews

Play video Play video Video summary

Filter interviews by

IntouchCX Customer Support Officer Interview Questions and Answers for Experienced

Updated 16 Jan 2023

IntouchCX Customer Support Officer Interview Experiences for Experienced

1 interview found

Customer Support Officer Interview Questions & Answers

user image

posted on 16 Jan 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic English test ………. Zzzzzz zzzzzzzz

Round 3 - One-on-one 

(2 Questions)

  • Q1. Basic information about yourself and about previous company.
    • Add your answer
  • Q2. How will you manage rotational shifts and offs
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this organisation. You will be dragged towards health issues and depression with mental pressure. They will treat you like machine. If you want to drink water need to wait for 20 minutes for nature call 30 minutes. If you want a break do not even think of taking it need to wait for hours 😂😂 join other companies but not this one.

Top trending discussions

View All
Interview Tips & Stories
4d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
Got a question about IntouchCX?
Ask anonymously on communities.

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image

posted on 22 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Some basics maths, reassoning question and grammer.

Round 3 - HR 

(1 Question)

  • Q1. Mainly questions asked are general and must be confident and be firm with what you speak.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The main thing to keep in mind while appearing for interview is be crystal clear and I would say confident is the main pillar stone.

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 2 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Like what is ur memorable day, what is ur sallery expections, why should I hire u,
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When you go to give interviews you have faith in yourself and think that you will do it all

Customer Service Associate Interview Questions & Answers

Infosys user image Anonymous

posted on 25 Jan 2021

I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About me and the general knowledge questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was held for very short notice they asked all the general questions I gave them all the answers and sometimes because of the consultant I had to face a issue as a fresher it was nice

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image kagdan45

posted on 11 Sep 2020

I applied via Indeed and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. They asked basic question from your resume which you mentioned. Just be careful about each and every word you written on your cv.
    • Add your answer
  • Q2. Ask question on skills, like how you handle to work in pressure. What you long term goal and short term goal.
    • Add your answer
  • Q3. Tell why you left your last company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident, and answer briefly about everything and be calm.

Customer Service Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 19 Jan 2021

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What do You know about SHIKSHA ?
    • Add your answer
  • Q2. What reminds you to think of your mother everytime you eat
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Politely admit if you dont know any of the interview answers and assure them whether you get the job or not but definitely will try to learn that.

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image

posted on 29 May 2021

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself and work history
    • Add your answer
  • Q2. Why did you leave those companies
    • Add your answer
  • Q3. Grammar test and simple topics to speak on a minute
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Two rounds of interview. VnA and Operations round. Be prepared with vna round through youtube and google. There could also be simple grammar test online. Give answers in simple and point wise in operations round.Its not difficult to crack.

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 8 May 2021

Interview Questionnaire 

1 Question

  • Q1. Tell us about your work experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Communicate well

Customer Service Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 10 Oct 2020

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How do you find yourself fit for this Job role ?
    • Add your answer
  • Q2. What are your salary expectations ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be very good with communication, especially for languages you are selected for. Also keep in mind that salary negotiations are pretty much pointless if you are a fresher.

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 7 Mar 2022

I applied via Naukri.com and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Will have aptitude, English and logical reasoning

Round 2 - HR 

(2 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be free, easy interview. Communication skill should be good
More about working at IntouchCX

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Customer Support Officer interview for experienced candidates?
IntouchCX interview process for experienced candidates usually has 3 rounds. The most common rounds in the IntouchCX interview process for experienced candidates are Resume Shortlist, Aptitude Test and One-on-one Round.

Tell us how to improve this page.

IntouchCX Interviews By Designations

Interview Questions for Popular Designations

IntouchCX Customer Support Officer Interview Process for Experienced

based on 1 interview

Interview experience

1
  
Bad
View more

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.5k Interviews
Infosys Interview Questions
3.6
 • 7.6k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Capgemini Interview Questions
3.7
 • 4.8k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
Genpact Interview Questions
3.8
 • 3.1k Interviews
Teleperformance Interview Questions
3.9
 • 1.8k Interviews
Concentrix Corporation Interview Questions
3.8
 • 1.6k Interviews
WNS Interview Questions
3.4
 • 1k Interviews
View all
IntouchCX Customer Support Officer Salary
based on 17 salaries
₹1.8 L/yr - ₹4 L/yr
At par with the average Customer Support Officer Salary in India
View more details

IntouchCX Customer Support Officer Reviews and Ratings

based on 4 reviews

2.9/5

Rating in categories

3.1

Skill development

2.6

Work-life balance

2.7

Salary

2.1

Job security

3.5

Company culture

2.2

Promotions

2.1

Work satisfaction

Explore 4 Reviews and Ratings
IntouchCX Salaries in India
E Support Officer
1.3k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior E Support Officer
620 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Consultant
316 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Quality Analyst
260 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Support Executive
241 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare IntouchCX with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview