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IntouchCX Customer Support Officer Interview Questions and Answers for Experienced

Updated 16 Jan 2023

IntouchCX Customer Support Officer Interview Experiences for Experienced

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic English test ………. Zzzzzz zzzzzzzz

Round 3 - One-on-one 

(2 Questions)

  • Q1. Basic information about yourself and about previous company.
  • Q2. How will you manage rotational shifts and offs

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this organisation. You will be dragged towards health issues and depression with mental pressure. They will treat you like machine. If you want to drink water need to wait for 20 minutes for nature call 30 minutes. If you want a break do not even think of taking it need to wait for hours 😂😂 join other companies but not this one.

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Explain about previous work experience.
  • Q2. Explain about any topic in hindi

Interview Preparation Tips

Interview preparation tips for other job seekers - Most of they check for language like English &hindi

I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. The Very First question in any interview is Tell me about your self ?
  • Q2. They asked from you Come to know about this Company
  • Q3. Would you like to join immediately along with are you flexible be Time

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be fluent in English Communication
Ability to work in team and perform better

I applied via Walk-in and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduce yourself??
  • Q2. Why should we hire you??
  • Q3. Why do u left your studies??

Interview Preparation Tips

Interview preparation tips for other job seekers - While giving interview you should have some confidence on your own. Interviewer find that spark on you, that how in difficult situations you can handle a problem... so carry that confidence with you and the introduction part make it as simple as possible like abt ur family, ur studies, ur hobbies and abt ur achievements..

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is BPO means..?
  • Ans. 

    BPO stands for Business Process Outsourcing.

    • BPO involves contracting out specific business processes to a third-party service provider.

    • It is commonly used for customer service, technical support, and back-office operations.

    • BPO can help companies save costs and improve efficiency.

    • Examples of BPO providers include Accenture, IBM, and Infosys.

  • Answered by AI
  • Q2. Why we give you this job..?

Interview Preparation Tips

Interview preparation tips for other job seekers - In short you have to speak fluent english or you should get ready with this two questions :-)

I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Introduction
  • Q2. Product knowledge
  • Q3. How to achieve goal
  • Q4. How to survive
  • Ans. 

    Survival requires adaptability, resilience, and resourcefulness.

    • Stay calm and focused

    • Assess the situation and prioritize needs

    • Be flexible and willing to adjust plans

    • Stay positive and maintain hope

    • Utilize available resources and seek help when needed

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. There are lot of questions were asked and its depends on profile and your experience on the basis of experience questions were asked .

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep focusing on things work on communication and written skills .

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Previous job description (if you have work experience)
  • Q2. About yourself (if you are a fresher)
  • Q3. Expected salary
  • Q4. Comfortable in working with rotational shifts? (If any)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Don't be nervous
Don't be confused
Be open with your views

Interview Questionnaire 

2 Questions

  • Q1. Sale something
  • Q2. Will you be able to besr pressure and complete Target late seating id there

Interview Questionnaire 

1 Question

  • Q1. Self introduction, Why do you want to join this company, Salary expectations, Qualifications, Flexibility about changing shifts, etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Some common questions and answers (can be obtained through internet access)

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Customer Support Officer interview for experienced candidates?
IntouchCX interview process for experienced candidates usually has 3 rounds. The most common rounds in the IntouchCX interview process for experienced candidates are Resume Shortlist, Aptitude Test and One-on-one Round.

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IntouchCX Customer Support Officer Interview Process for Experienced

based on 1 interview

Interview experience

1
  
Bad
View more

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IntouchCX Customer Support Officer Salary
based on 17 salaries
₹1.8 L/yr - ₹4 L/yr
5% more than the average Customer Support Officer Salary in India
View more details

IntouchCX Customer Support Officer Reviews and Ratings

based on 4 reviews

2.9/5

Rating in categories

3.1

Skill development

2.6

Work-life balance

2.7

Salary

2.1

Job security

3.5

Company culture

2.2

Promotions

2.1

Work satisfaction

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