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IntouchCX
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IntouchCX Customer Support Executive Interview Questions and Answers for Experienced
IntouchCX Customer Support Executive Interview Experiences for Experienced
7 interviews found
(2 Questions)
- Q1. Why should we hire you
- Ans.
I have a strong background in customer service, excellent communication skills, and a passion for helping customers.
I have X years of experience in customer support roles, where I have consistently received positive feedback from customers.
I am a great listener and problem-solver, able to quickly understand and address customer concerns.
I am highly empathetic and patient, ensuring that customers feel heard and valued d...
- Q2. What's the package you need
- Ans.
I am looking for a competitive salary package that reflects my skills and experience.
Looking for a salary package that aligns with industry standards
Seeking opportunities for growth and advancement
Open to negotiation based on the overall benefits package
(2 Questions)
- Q1. Tell me about yourself
- Q2. Respond to a particular scenario where the customer is dissatisfied and we are trying to make it right
Interview Preparation Tips
Selected
I appeared for an interview in Aug 2024.
A typing test to assess your typing speed and communication skills.
(1 Question)
- Q1. Self Intro and experience
IntouchCX interview questions for designations
Selected
I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.
Essay writing and english typing test
Interview Preparation Tips
(2 Questions)
- Q1. In which role do we have vacancy semi voice or the voice
- Q2. Non voice like backend executive
Interview Preparation Tips
Customer Support Executive Jobs at IntouchCX
Selected
I applied via Job Fair and was interviewed before May 2023. There were 3 interview rounds.
It included versant test
Assignemnt to write a essay about any provided topic
(1 Question)
- Q1. It was a technical operations round
Top trending discussions
Interview questions from similar companies
Customer Support Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 6 May 2021
I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Introduction
- Q2. Product knowledge
- Q3. How to achieve goal
- Q4. How to survive
- Ans.
Survival requires adaptability, resilience, and resourcefulness.
Stay calm and focused
Assess the situation and prioritize needs
Be flexible and willing to adjust plans
Stay positive and maintain hope
Utilize available resources and seek help when needed
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 2 Nov 2021
I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. There are lot of questions were asked and its depends on profile and your experience on the basis of experience questions were asked .
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 3 Oct 2022
I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.
(5 Questions)
- Q1. Basic questions like tell me about your self and hobbies etc, what we called methi in english and why apple is red
- Q2. Tell me about yourself?
- Q3. Roles and responsibility of previous job
- Q4. What you mean by Customer support executive?
- Ans.
A customer support executive is a professional who provides assistance and resolves issues for customers.
Customer support executives are responsible for addressing customer inquiries, complaints, and requests.
They provide information about products or services, troubleshoot technical issues, and offer solutions.
They may communicate with customers through various channels such as phone, email, chat, or social media.
Cust...
- Q5. Why do we hire you?
Interview Preparation Tips
IntouchCX Interview FAQs
Tell us how to improve this page.
IntouchCX Interviews By Designations
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IntouchCX Customer Support Executive Interview Process for Experienced
based on 7 interviews
Interview experience
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IntouchCX Customer Support Executive Reviews and Ratings
based on 62 reviews
Rating in categories
1-7 Yrs
Not Disclosed
Bangalore / Bengaluru
0-5 Yrs
₹ 2.75-4.5 LPA
1-5 Yrs
Not Disclosed
|
E Support Officer
1.4k
salaries
|  ₹1.5 L/yr - ₹4.5 L/yr |
|
Senior E Support Officer
625
salaries
| ₹1.9 L/yr - ₹5 L/yr |
|
Senior Consultant
349
salaries
| ₹3 L/yr - ₹5.6 L/yr |
|
Quality Analyst
260
salaries
| ₹1.4 L/yr - ₹5.7 L/yr |
|
Customer Support Executive
240
salaries
| ₹1.5 L/yr - ₹4.8 L/yr |
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