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IntouchCX Assistant Team Leader Interview Questions and Answers for Experienced

Updated 31 May 2024

IntouchCX Assistant Team Leader Interview Experiences for Experienced

1 interview found

Assistant Team Leader Interview Questions & Answers

user image Anonymous

posted on 31 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Team Management
    • Add your answer
  • Q2. Metrics and SLA
    • Add your answer

Top trending discussions

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Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
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Interview questions from similar companies

Assistant Team Leader Interview Questions & Answers

iEnergizer user image Anonymous

posted on 29 Jul 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Basic introduction. Tell me about yourself?
  • Ans. 

    Experienced team leader with a background in retail management and a passion for motivating and developing team members.

    • Over 5 years of experience in retail management

    • Proven track record of successfully leading teams to achieve sales targets

    • Skilled in coaching and mentoring team members to reach their full potential

    • Strong communication and interpersonal skills

    • Passionate about creating a positive work environment

    • Answered by AI
    Add your answer
  • Q2. What about your work experience?
  • Ans. 

    I have over 5 years of experience in leadership roles, including managing teams and overseeing projects.

    • Managed a team of 10 employees in my previous role

    • Successfully implemented a new project management system that improved efficiency by 20%

    • Led weekly team meetings to discuss progress and address any issues

    • Trained new team members on company policies and procedures

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place for fresher joiners after completing their tenure need to switch the company.

Customer Service Associate Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 12 Jan 2022

I applied via Recruitment Consultant and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Explain about previous work experience.
    • Add your answer
  • Q2. Explain about any topic in hindi
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Most of they check for language like English &hindi

Customer Service Associate Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 17 Dec 2020

I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. The Very First question in any interview is Tell me about your self ?
    • Add your answer
  • Q2. They asked from you Come to know about this Company
    • Add your answer
  • Q3. Would you like to join immediately along with are you flexible be Time
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be fluent in English Communication
Ability to work in team and perform better

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 13 Oct 2020

I applied via Walk-in and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduce yourself??
    • Add your answer
  • Q2. Why should we hire you??
    • Add your answer
  • Q3. Why do u left your studies??
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - While giving interview you should have some confidence on your own. Interviewer find that spark on you, that how in difficult situations you can handle a problem... so carry that confidence with you and the introduction part make it as simple as possible like abt ur family, ur studies, ur hobbies and abt ur achievements..

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 19 Apr 2021

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is BPO means..?
  • Ans. 

    BPO stands for Business Process Outsourcing.

    • BPO involves contracting out specific business processes to a third-party service provider.

    • It is commonly used for customer service, technical support, and back-office operations.

    • BPO can help companies save costs and improve efficiency.

    • Examples of BPO providers include Accenture, IBM, and Infosys.

    • Answered by AI
    Add your answer
  • Q2. Why we give you this job..?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - In short you have to speak fluent english or you should get ready with this two questions :-)

Team Lead Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 28 May 2021

I applied via LinkedIn and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to manage your team
    • Add your answer
  • Q2. How to control shrinkage and attrition and SLA
  • Ans. 

    To control shrinkage and attrition and SLA, focus on employee engagement, training, incentives, and process improvement.

    • Implement regular training programs to improve employee skills and knowledge

    • Offer incentives and rewards for meeting SLA targets and reducing shrinkage

    • Improve communication and feedback channels to increase employee engagement

    • Analyze and improve processes to reduce errors and delays

    • Provide opportuniti...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's 3 rounds of interview

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 6 May 2021

I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Introduction
    • Add your answer
  • Q2. Product knowledge
    • Add your answer
  • Q3. How to achieve goal
    • Add your answer
  • Q4. How to survive
  • Ans. 

    Survival requires adaptability, resilience, and resourcefulness.

    • Stay calm and focused

    • Assess the situation and prioritize needs

    • Be flexible and willing to adjust plans

    • Stay positive and maintain hope

    • Utilize available resources and seek help when needed

    • Answered by AI
    View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Support Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 2 Nov 2021

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. There are lot of questions were asked and its depends on profile and your experience on the basis of experience questions were asked .
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep focusing on things work on communication and written skills .

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 16 Jan 2021

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Previous job description (if you have work experience)
    • Add your answer
  • Q2. About yourself (if you are a fresher)
    • Add your answer
  • Q3. Expected salary
    • Add your answer
  • Q4. Comfortable in working with rotational shifts? (If any)
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Don't be nervous
Don't be confused
Be open with your views
More about working at IntouchCX

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Assistant Team Leader interview for experienced candidates?
IntouchCX interview process for experienced candidates usually has 1 rounds. The most common rounds in the IntouchCX interview process for experienced candidates are One-on-one Round.

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IntouchCX Assistant Team Leader Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
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IntouchCX Assistant Team Leader Salary
based on 20 salaries
₹5.7 L/yr - ₹7 L/yr
29% more than the average Assistant Team Leader Salary in India
View more details

IntouchCX Assistant Team Leader Reviews and Ratings

based on 2 reviews

4.0/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

3.0

Salary

5.0

Job security

4.5

Company culture

4.5

Promotions

3.5

Work satisfaction

Explore 2 Reviews and Ratings
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