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IntouchCX Assistant Manager Operations Interview Questions and Answers

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Interview questions from similar companies

Assistant Manager Operations Interview Questions & Answers

Teleperformance user image Anonymous

posted on 23 Mar 2022

I applied via Naukri.com and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What do you know about BPO Operation
  • Ans. 

    BPO Operations refer to the process of outsourcing business functions to third-party service providers.

    • BPO stands for Business Process Outsourcing

    • It involves outsourcing non-core business functions such as customer service, data entry, and back-office operations

    • BPO operations are typically located in countries with lower labor costs, such as India and the Philippines

    • BPO services can be provided onshore, nearshore, or o...

    • Answered by AI
    Add your answer
  • Q2. How would you manage high AHT
    • Add your answer

Interview Preparation Tips

Topics to prepare for Teleperformance Assistant Manager Operations interview:
  • What is your weekness
  • What is your strength
  • How to control Attrition
  • How would you manage performance
Interview preparation tips for other job seekers - Know about yourself.
When you speak you should be slow and confident.
Know about the company & it's policies.

Assistant Manager Operations Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 2 May 2021

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Talk about ur profile, what are you going to get along? Talk about a difficult situation u faced and how u handled it? How did you mange ur bottom team members? Keeping in mind the current pendamic why hav...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Before the interview getting ur self calm and composed is very important, ensure if your interview is at a certain time, reach the venue atleast 1 hour prior so u get time to femiliarise the surroundings, go through strength based modules available on the internet, look for questions that talk about ur strengths n weakness...

Assistant Manager Operations Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 26 Jan 2017

I appeared for an interview before Jan 2016.

Interview Questionnaire 

2 Questions

  • Q1. Brief me about yourself?
  • Ans. 

    Experienced operations professional with a background in managing teams and optimizing processes.

    • Over 5 years of experience in operations management

    • Skilled in team leadership and process improvement

    • Strong analytical and problem-solving abilities

    • Previously managed a team of 20+ employees at XYZ Company

    • Implemented new procedures that increased efficiency by 20%

    • Answered by AI
    Add your answer
  • Q2. Questions about your Operational metrics
    • View 3 more answers

Interview Preparation Tips

Round: Resume Shortlist
Experience: My resume was shortlisted by Operarions senior manager. I was referred by one of my colleague and I had forwarded the resume to HR-AM....
Tips: Resume should be in detail without any spelling mistakes and grammatical errors.

Round: HR Interview
Experience: Recruitment AM had interviewed me with my resume. I was asked to provide a brief of my resume. After first round, I was shortlisted for Operations round
Tips: Never say anything negative about yourself and be specific about your expectations. Never compromise on your basics

Round: Other Interview
Experience: Asked me about overall experience and my previous job profile. Informed about my overall experience, activities done throughout my career, responsibilities managed, formulae for various parameters, case study etc.
Tips: Be YOU.... Be brutally honest...

Round: Selection
Experience: I was selected for the role of asst.manager and provided with offer letter. Joining date confirmed and I had joined within a week
Tips: Na

Skills: Analytical Skills, Communication And Confidence, Management Of People And Situations

Assistant Manager Operations Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 9 Oct 2021

I applied via Referral and was interviewed in Sep 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about yourself in brief. What were your roles and responsibilities in your last organization.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and ensure be always true about what u did so you can explain anything in case interviewer asked because your interview depend how you Answer.

Assistant Manager Operations Interview Questions & Answers

WNS user image ELURU RAMESH KUMAR

posted on 20 Jul 2022

I applied via Referral and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Situation based questions Kpi n kra related questions Formula related questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep answers short and precise.
Elaborate and give proper justification.

Assistant Manager Operations Interview Questions & Answers

WNS user image Anonymous

posted on 9 Mar 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What do you know about AP
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be clear about your current domain. You should give clear and crisp answer to every questions.

Assistant Manager Operations Interview Questions & Answers

iEnergizer user image Anonymous

posted on 24 Mar 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Previous roles and responsibilities
    • Add your answer
  • Q3. Previous salary and salary expectations
    • Add your answer
Round 2 - One-on-one 

(6 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Previous roles and responsibilities
    • Add your answer
  • Q3. People management
    • Add your answer
  • Q4. Attrition and shrinkage control
    • Add your answer
  • Q5. CSAT calculation
    • Add your answer
  • Q6. As a Assistant manager what will you do to improve the performance
    • Add your answer
Round 3 - Client Interview 

(3 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Attrition and Shrinkage control
    • Add your answer
  • Q3. People management
    • Add your answer

Assistant Manager Operations Interview Questions & Answers

WNS user image Anonymous

posted on 17 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

General aptitude and typing test

Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced operations professional with a strong track record in managing teams and improving processes.

    • Over 5 years of experience in operations management

    • Led a team of 20 employees to increase productivity by 15%

    • Implemented new processes resulting in cost savings of 10%

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. General discussion and expectation setting
    • Add your answer

Assistant Manager Operations Interview Questions & Answers

WNS user image Anonymous

posted on 9 Dec 2021

I applied via Referral and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Questions related to your prior work experience.
    • Add your answer
  • Q2. Technical question related to process
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well on your CV.

Assistant Manager Operations Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 10 Oct 2020

Interview Questionnaire 

1 Question

  • Q1. How would you manage attrition
    • Add your answer
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IntouchCX Assistant Manager Operations Salary
based on 9 salaries
₹6.7 L/yr - ₹10 L/yr
18% more than the average Assistant Manager Operations Salary in India
View more details

IntouchCX Assistant Manager Operations Reviews and Ratings

based on 3 reviews

1.1/5

Rating in categories

1.1

Skill development

1.1

Work-life balance

1.0

Salary

1.6

Job security

1.1

Company culture

1.1

Promotions

1.1

Work satisfaction

Explore 3 Reviews and Ratings
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