HGS Voice Process Interview Questions and Answers

Q1. What's your name
Ans. 
My name is John Smith.
• Full name is John Smith

• Common name

• Easy to remember
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Q2. What are you come from
Ans. 
I come from a diverse background with experience in customer service and communication.
• I have worked in various customer service roles, including retail and hospitality.

• I have a strong background in communication, with a degree in communication studies.

• I have experience working with diverse groups of people, which has helped me develop strong interpersonal skills.
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Q3. Tell me about your self
Ans. 
I am a dedicated and empathetic customer care executive with a strong background in providing excellent service and resolving customer issues.
• I have over 5 years of experience in customer service roles

• I am skilled in active listening and problem-solving

• I have a proven track record of meeting and exceeding customer satisfaction goals
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Why the happiness of cricket

Q1. About our self and confidence level check ✅
Ans. Prove my self better than others
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Q1. Why do you joining this company
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Q2. Best platform prove my self
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Q3. Why we hire you
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Q4. Because Iam giving my Zero 💯 to percentage to company
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Q1. Tell about yourself
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Q2. Can you speak in hindi
Ans. 
Yes, I can speak in Hindi fluently.
• I am fluent in speaking Hindi

• I have good communication skills in Hindi

• I can effectively communicate in Hindi with others
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English exam via HCL

Q1. WHY YOU CHOOSE BPO
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Q1. About your past experiences and what you passionate about this job
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Q2. Willing to work a night shift and are you located around 20kms radius from company's is mandatory.
Ans. 
Yes, I am willing to work night shifts and I am located within 20kms radius from the company.
• I am open to working night shifts as per the company's requirement.

• I am located within a 20kms radius from the company's location.

• I understand the importance of being close to the workplace for night shifts for convenience and safety.
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Q1. Say about your life inspiration in 6 lines within 6 minutes without grammatical errror and punctuational error .
Ans. 
My life inspiration is my mother, who taught me the value of hard work, perseverance, and kindness.
• My mother's unwavering dedication to her family and career inspires me to always give my best in everything I do.

• Her ability to overcome challenges with grace and positivity motivates me to face obstacles head-on.

• Seeing her selfless acts of kindness towards others reminds me to always be compassionate and empathetic.

• My mo...read more
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Q2. What's you long term goal and how your working with it?
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Q1. Chat with customer and make solutions to the customers
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Q1. Self introduction to test your communication.
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Q2. Tell me about yourself in short and sweet mammers
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Q1. Any random topic you need speak about 2mins
Ans. 
I will talk about the impact of social media on mental health.
• Social media can contribute to feelings of inadequacy and low self-esteem

• Excessive use of social media can lead to anxiety and depression

• Cyberbullying on social media platforms can have serious consequences for mental health
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They conduct aptitude Text

English computer it questions

Reading passage MCQ questions

Q1. Speak for 1 minutes on your desired topic?
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Q2. Choose one topic of your choice and be prepared before the interview.
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