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HGS Voice Process Interview Questions and Answers
HGS Voice Process Interview Experiences
1 interview found
I applied via Recruitment Consultant and was interviewed in Mar 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Introduce yourself
- Ans.
I am a highly motivated and experienced professional with a strong background in voice process.
I have worked in the voice process industry for over 5 years.
I have excellent communication and interpersonal skills.
I am proficient in handling customer queries and providing effective solutions.
I have a proven track record of meeting and exceeding targets.
I am a quick learner and adapt well to new technologies and processes
- Q2. About voice process
- Q3. About salary expectations
- Q4. Why you choose this job
- Ans.
I chose this job because of my passion for communication and helping others.
I have always enjoyed interacting with people and using my voice to convey information.
I am a good listener and have excellent communication skills.
I find satisfaction in assisting and providing solutions to customers' queries and concerns.
I believe this job will allow me to utilize my strengths and contribute to the success of the organization...
Interview Preparation Tips
Interview questions from similar companies
(4 Questions)
- Q1. Introduce yourself and how many languages u know
- Ans.
I am a multilingual individual with a passion for languages.
I am fluent in English, Hindi, and French.
I have a basic understanding of Spanish and German.
I enjoy learning new languages and exploring different cultures.
- Q2. What is your education qualification
- Ans.
I have a Bachelor's degree in Business Administration.
Bachelor's degree in Business Administration
Specialized in Marketing
Graduated with honors
- Q3. What do know about business processing
- Ans.
Business processing involves the activities and operations performed to manage and optimize business functions.
Business processing includes tasks such as data entry, document management, customer support, and order processing.
It aims to streamline and improve efficiency in various business processes.
Examples of business processing include payroll processing, inventory management, and accounts payable/receivable.
Busines...
- Q4. What is sales and why u want join bpo
- Ans.
Sales is the process of selling products or services to customers, and I want to join the BPO industry because it offers opportunities to enhance my communication and persuasion skills.
Sales involves identifying customer needs and offering solutions
It requires effective communication and persuasion skills
Sales professionals build relationships with customers to generate revenue
BPO industry provides a platform to develo...
Versant
Interview Preparation Tips
- What is bussiness and sales
- Why bpo
I applied via Recruitment Consultant and was interviewed in Sep 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. INTRODUCE YOURSELF. WHY ARE HERE AND TRYING IN YOUR CORE BRANCH. WHY DO WANT TO WORK IN BPO. WHAT IS B.P.O. WHAT IS THE NAME OF YOUR PROCESS. WHAT DO YOU EXPECT FROM US. SALARY EXPECTATIONS. WHERE DO YOU S...
- Ans. There a lots of most important question that you should prepare for. If want their answers just dm me on my instagram @abhishek9889sharma
Interview Preparation Tips
1.THE BASIC AND PRIMARY ADVICE IS JUST TO HAVE AN EXCELLENT COMMUNICATION SKILLS IF YOU ARE GOING TO HAVE AN INTERNATIONAL PROCESS JOB OR IN B.P.O. YOUR ASCENT WILL BE EXCELLENT. YOUR PRONUNCIATION WILL BE RIGHT. IF LACK THESE THINGS, FIRSTLY PREPARE THEN GO FOR AN INTERVIEW.
2.IF YOU ARE FROM ANOTHER FIELD NOT RELATED TO B.P.O. LIKE YOU ARE FROM ENGINEERING BACKGROUND OR SO ON. THEN YOU MUST HAVE A CLEAR AIM WHY ARE YOU OPTING B.P.O . YOU MUST HAVE A CLEAR ANSWET WHY ARE YOU NOT PERCIEVING YOUR CAREER IN YOUR ENGINEERING/ PHARMACY/ GOVT JOB AND ETC FIELDS.
3.FOCUS ON STABILITY NOT ON SALARY OR PROMOTION. LIKE IF YOU ARE GOING TO WORK IN B.P.O JUST HAVE VISION OF YEARS THAT YOU HAVE TO WORK HERE. YOU HAVE TO MAKE CAREER. THIS ALSO HELPS YOU TO CRACK SOME QUESTIONS IN INTERVIEW ABOUT THE STABILITY.ALWAYS BE STABLE EMPLOYEE. DON'T THINK TO CHANGE COMPANY AGAIN AND AGAIN
4. ALWAYS AGREE TO WORK IN ROTATIONAL/ NIGHT SHIFTS. BE FLEXIBLE.
5. PREPARED TO WORK FROM HOME IF PROVIDED.
6. IF CAB AND ANY TRANSPORTATION IS NOT PROVIDED BY COMPANY, THEN JUST SAY YOU CAN MANAGE . THIS SHOWS YOUR MANAGERIAL SKILLS.
7. NEVER WORK FOR MONEY. JUST WORK FOR STABILITY.
8.BE READY TO JOIN ASAP.
9. BE PREPARED TO RELOCATED IF YOU ARE NOT IN HIRING ZONE.
10. DO FOCUS ON YOUR COMMUNICATION SKILLS.
11. MUST HAVE EXCELLENT ENGLISH , BOTH VERBALLY AND IN CHAT .
IF YOU NEED MORE MSG ME ON INSTAGRAM - ABHISHEK9889SHARMA
I applied via Referral and was interviewed in Feb 2022. There were 2 interview rounds.
(3 Questions)
- Q1. What is your family background?
- Q2. What are your salary expectations?
- Q3. Tell me about yourself.
Interview Preparation Tips
Keep smile tel answers
Senior Associate Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 21 Jul 2020
I applied via Naukri.com and was interviewed in Jun 2020. There were 7 interview rounds.
Interview Questionnaire
2 Questions
- Q1. There are four rounds. Hr, aptitude maths with verbal reasoning round, typing test, final HR round.
- Q2. Easy to clear. But be sure in basic.
Interview Preparation Tips
I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.
(6 Questions)
- Q1. Tell me about yourself
- Q2. Tell me something that not written in your cv
- Q3. Why do you want to join bpo
- Q4. Where you want to see yourself in next 5 years
- Q5. What was your job role in previous organisation tell me in briief
- Q6. Why should we hire you?
Customer care of aus billing process
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Self introduction.. about family.. Accademic.. rotational shifts... 24*7
- Q2. Be loud and clearr and have some study about company.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Apr 2020. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. What is data analytics?
- Ans.
Data analytics is the process of examining and interpreting data to draw conclusions and make informed decisions.
It involves collecting, cleaning, and organizing data
Applying statistical and mathematical models to analyze data
Visualizing and presenting data in a meaningful way
Examples include predicting customer behavior, optimizing business operations, and identifying trends in healthcare data
- Q2. What is regression analysis
- Ans.
Regression analysis is a statistical method used to determine the relationship between a dependent variable and one or more independent variables.
It helps in predicting the value of the dependent variable based on the values of the independent variables.
It is used in various fields such as finance, economics, social sciences, and engineering.
Linear regression is the most common type of regression analysis.
Examples incl...
- Q3. What is difference Data analysis and data analytics?
- Ans.
Data analysis is the process of inspecting, cleaning, transforming, and modeling data while data analytics involves using statistical and computational methods to extract insights from data.
Data analysis is focused on preparing and organizing data for analysis
Data analytics involves using tools and techniques to extract insights from data
Data analysis is a subset of data analytics
Data analytics involves more complex an...
Interview Preparation Tips
first would be aptitude test
second would be with junior manager
third would be with senior manager
Skills evaluated in this interview
Senior Associate Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 31 Mar 2021
I applied via Recruitment Consultant and was interviewed before Mar 2020. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. I was asked about previous organization.
- Q2. My expectations and ambitions.
- Q3. About myself and family.
Interview Preparation Tips
Sales Executive Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 18 Sep 2021
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Asked to introduce myself.
- Q2. Asked about work experience.
- Q3. Few addition questions about hobbies, daily routine and how to sale something to someone when he is not looking to buy it.
Interview Preparation Tips
HGS Interview FAQs
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HGS Interviews By Designations
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Interview Questions for Popular Designations
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HGS Voice Process Reviews and Ratings
based on 2 reviews
Rating in categories
|
Senior Process Consultant
1.8k
salaries
|  ₹1.5 L/yr - ₹5 L/yr |
|
Process Consultant
1.5k
salaries
| ₹1.1 L/yr - ₹4.8 L/yr |
|
Process Associate
850
salaries
| ₹1.2 L/yr - ₹4 L/yr |
|
Customer Relation Officer
674
salaries
| ₹0.9 L/yr - ₹6.1 L/yr |
|
Associate
543
salaries
| ₹1 L/yr - ₹5.4 L/yr |
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