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Concentrix Corporation Voice Process Interview Questions and Answers

Updated 16 Oct 2021

Concentrix Corporation Voice Process Interview Experiences

1 interview found

Voice Process Interview Questions & Answers

user image Anonymous

posted on 16 Oct 2021

I applied via Recruitment Consultant and was interviewed in Sep 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. INTRODUCE YOURSELF. WHY ARE HERE AND TRYING IN YOUR CORE BRANCH. WHY DO WANT TO WORK IN BPO. WHAT IS B.P.O. WHAT IS THE NAME OF YOUR PROCESS. WHAT DO YOU EXPECT FROM US. SALARY EXPECTATIONS. WHERE DO YOU S...
  • Ans. There a lots of most important question that you should prepare for. If want their answers just dm me on my instagram @abhishek9889sharma
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - ******BEFORE APPEARING, JUST HAVE A COMPLETE INFORMATION ABOUT THE COMPANY , YOUR ROLE AND THE PROCESS YOU APPLIED FOR.


1.THE BASIC AND PRIMARY ADVICE IS JUST TO HAVE AN EXCELLENT COMMUNICATION SKILLS IF YOU ARE GOING TO HAVE AN INTERNATIONAL PROCESS JOB OR IN B.P.O. YOUR ASCENT WILL BE EXCELLENT. YOUR PRONUNCIATION WILL BE RIGHT. IF LACK THESE THINGS, FIRSTLY PREPARE THEN GO FOR AN INTERVIEW.

2.IF YOU ARE FROM ANOTHER FIELD NOT RELATED TO B.P.O. LIKE YOU ARE FROM ENGINEERING BACKGROUND OR SO ON. THEN YOU MUST HAVE A CLEAR AIM WHY ARE YOU OPTING B.P.O . YOU MUST HAVE A CLEAR ANSWET WHY ARE YOU NOT PERCIEVING YOUR CAREER IN YOUR ENGINEERING/ PHARMACY/ GOVT JOB AND ETC FIELDS.

3.FOCUS ON STABILITY NOT ON SALARY OR PROMOTION. LIKE IF YOU ARE GOING TO WORK IN B.P.O JUST HAVE VISION OF YEARS THAT YOU HAVE TO WORK HERE. YOU HAVE TO MAKE CAREER. THIS ALSO HELPS YOU TO CRACK SOME QUESTIONS IN INTERVIEW ABOUT THE STABILITY.ALWAYS BE STABLE EMPLOYEE. DON'T THINK TO CHANGE COMPANY AGAIN AND AGAIN

4. ALWAYS AGREE TO WORK IN ROTATIONAL/ NIGHT SHIFTS. BE FLEXIBLE.

5. PREPARED TO WORK FROM HOME IF PROVIDED.

6. IF CAB AND ANY TRANSPORTATION IS NOT PROVIDED BY COMPANY, THEN JUST SAY YOU CAN MANAGE . THIS SHOWS YOUR MANAGERIAL SKILLS.

7. NEVER WORK FOR MONEY. JUST WORK FOR STABILITY.

8.BE READY TO JOIN ASAP.

9. BE PREPARED TO RELOCATED IF YOU ARE NOT IN HIRING ZONE.

10. DO FOCUS ON YOUR COMMUNICATION SKILLS.

11. MUST HAVE EXCELLENT ENGLISH , BOTH VERBALLY AND IN CHAT .

IF YOU NEED MORE MSG ME ON INSTAGRAM - ABHISHEK9889SHARMA

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Introduce yourself
  • Ans. 

    I am a highly motivated and experienced professional with a strong background in voice process.

    • I have worked in the voice process industry for over 5 years.

    • I have excellent communication and interpersonal skills.

    • I am proficient in handling customer queries and providing effective solutions.

    • I have a proven track record of meeting and exceeding targets.

    • I am a quick learner and adapt well to new technologies and processes

  • Answered by AI
  • Q2. About voice process
  • Q3. About salary expectations
  • Q4. Why you choose this job
  • Ans. 

    I chose this job because of my passion for communication and helping others.

    • I have always enjoyed interacting with people and using my voice to convey information.

    • I am a good listener and have excellent communication skills.

    • I find satisfaction in assisting and providing solutions to customers' queries and concerns.

    • I believe this job will allow me to utilize my strengths and contribute to the success of the organization...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident be bold
Round 1 - One-on-one 

(4 Questions)

  • Q1. Introduce yourself and how many languages u know
  • Ans. 

    I am a multilingual individual with a passion for languages.

    • I am fluent in English, Hindi, and French.

    • I have a basic understanding of Spanish and German.

    • I enjoy learning new languages and exploring different cultures.

  • Answered by AI
  • Q2. What is your education qualification
  • Ans. 

    I have a Bachelor's degree in Business Administration.

    • Bachelor's degree in Business Administration

    • Specialized in Marketing

    • Graduated with honors

  • Answered by AI
  • Q3. What do know about business processing
  • Ans. 

    Business processing involves the activities and operations performed to manage and optimize business functions.

    • Business processing includes tasks such as data entry, document management, customer support, and order processing.

    • It aims to streamline and improve efficiency in various business processes.

    • Examples of business processing include payroll processing, inventory management, and accounts payable/receivable.

    • Busines...

  • Answered by AI
  • Q4. What is sales and why u want join bpo
  • Ans. 

    Sales is the process of selling products or services to customers, and I want to join the BPO industry because it offers opportunities to enhance my communication and persuasion skills.

    • Sales involves identifying customer needs and offering solutions

    • It requires effective communication and persuasion skills

    • Sales professionals build relationships with customers to generate revenue

    • BPO industry provides a platform to develo...

  • Answered by AI
Round 2 - Aptitude Test 

Versant

Interview Preparation Tips

Topics to prepare for Teleperformance Voice Process interview:
  • What is bussiness and sales
  • Why bpo
Interview preparation tips for other job seekers - Operation round talking to client

I applied via Referral and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Keep smile tel answers

I applied via Naukri.com and was interviewed in Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What is data analytics?
  • Ans. 

    Data analytics is the process of examining and interpreting data to draw conclusions and make informed decisions.

    • It involves collecting, cleaning, and organizing data

    • Applying statistical and mathematical models to analyze data

    • Visualizing and presenting data in a meaningful way

    • Examples include predicting customer behavior, optimizing business operations, and identifying trends in healthcare data

  • Answered by AI
  • Q2. What is regression analysis
  • Ans. 

    Regression analysis is a statistical method used to determine the relationship between a dependent variable and one or more independent variables.

    • It helps in predicting the value of the dependent variable based on the values of the independent variables.

    • It is used in various fields such as finance, economics, social sciences, and engineering.

    • Linear regression is the most common type of regression analysis.

    • Examples incl...

  • Answered by AI
  • Q3. What is difference Data analysis and data analytics?
  • Ans. 

    Data analysis is the process of inspecting, cleaning, transforming, and modeling data while data analytics involves using statistical and computational methods to extract insights from data.

    • Data analysis is focused on preparing and organizing data for analysis

    • Data analytics involves using tools and techniques to extract insights from data

    • Data analysis is a subset of data analytics

    • Data analytics involves more complex an...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - there should be three rounds in the interviews
first would be aptitude test
second would be with junior manager
third would be with senior manager

Skills evaluated in this interview

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About underwriting

Interview Preparation Tips

Interview preparation tips for other job seekers - Walking

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
  • Q2. Calculation

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is your weekness ?
  • Ans. Simple and straight I don't have any. If you tell him/her about your weekness it will be affected on your interview. So answer should I don't have it.
  • Answered by Nikhil Vijay Kudale
  • Q2. What is your strengths?
  • Ans. Always give positive answers Teamplayer, Quick learner
  • Answered by Nikhil Vijay Kudale

Interview Preparation Tips

Interview preparation tips for other job seekers - Always Prepare for interview with knowledge not any fake ideas. Be creative.

I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Human anatomy questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s good and some basics of anatomy is enough to crack the interview
Good luck

Interview Questionnaire 

1 Question

  • Q1. What do you know about company Education and other question Fluent in english is must

Interview Preparation Tips

Round: Test
Experience: Normal typing test and some aptitude question

Concentrix Corporation Interview FAQs

How to prepare for Concentrix Corporation Voice Process interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are voice process, customer support, Communication Skills, Customer Handling and Customer Service.

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Concentrix Corporation Voice Process Salary
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₹1.8 L/yr - ₹2.1 L/yr
15% less than the average Voice Process Salary in India
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