Add office photos
Engaged Employer
i
This company page is being actively managed by
Fusion CX Team. If you also belong to the team, you
can get access from
here
Fusion CX
Compare
Filter interviews by
Fusion CX Customer Care Executive Interview Questions and Answers for Freshers
Updated
1 Nov 2023
2 interviews found
Sort by:
Popular
Neha Saha
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Nov 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Self introduction Add Answer
3
HR Round (2 Questions)
- Q1. Why do you want to join Add Answer
- Q2. They will check your Hindi and English Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Interview is very easy just if you know little but proper English they will hire you
Anonymous
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Feb 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (3 Questions)
- Q1. How do you prioritize competing demands from customers? View Answers (1)
- Q2. How do you handle a situation where you don't know the answer to a customer's question? Add Answer
- Q3. Tell me about yourself Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Bring your Identity cards and other documents and time because It will take so much time.
Customer Care Executive Jobs at Fusion CX
Top trending discussions
View All
Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Fusion CX?
Ask anonymously on communities.
Fusion CX Interview FAQs
How many rounds are there in Fusion CX Customer Care Executive interview for freshers?
Fusion CX interview process for freshers usually has 2-3 rounds. The most common rounds in the Fusion CX interview process for freshers are HR and Resume Shortlist.
How to prepare for Fusion CX Customer Care Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Fusion CX. The most common topics and skills that interviewers at Fusion CX expect are Customer Handling, Domestic BPO, English, Hindi and bpo.
What are the top questions asked in Fusion CX Customer Care Executive interview for freshers?
Some of the top questions asked at the Fusion CX Customer Care Executive interview for freshers -
How long is the Fusion CX Customer Care Executive interview process?
The duration of Fusion CX Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Fusion CX Interviews By Designations
- Fusion CX Customer Care Executive Interview Questions
- Fusion CX Customer Service Associate Interview Questions
- Fusion CX Customer Support Executive Interview Questions
- Fusion CX Cce Executive Interview Questions
- Fusion CX Customer Service Executive Interview Questions
- Fusion CX Customer Service Representative Interview Questions
- Fusion CX Customer Support Associate Interview Questions
- Fusion CX Quality Analyst Interview Questions
- Show more
Interview Questions for Popular Designations
- Non Voice Customer Care Executive Interview Questions
- Customer Care Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Interview Questions
- Customer Care Representative Interview Questions
- Customer Service Associate Interview Questions
- Voice Process Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Show more
People are getting interviews through
based on 2 Fusion CX interviews
WalkIn
Referral
50%
50%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Care Executive Interview Questions from Similar Companies
42%
less
than the average Customer Care Executive Salary in India
View more details
Fusion CX Customer Care Executive Reviews and Ratings
based on 135 reviews
Rating in categories
|
Customer Care Executive
368
salaries
|  ₹0.7 L/yr - ₹3.2 L/yr |
|
Team Lead
199
salaries
| ₹1 L/yr - ₹6.1 L/yr |
|
Quality Analyst
195
salaries
| ₹1 L/yr - ₹4.8 L/yr |
|
Customer Service Associate
190
salaries
| ₹0.9 L/yr - ₹2.3 L/yr |
|
Customer Service Executive
185
salaries
| ₹1 L/yr - ₹3 L/yr |
Explore more salaries
Compare Fusion CX with
WNS
Compare
Concentrix Corporation
Compare
Teleperformance
Compare
Sutherland Global Services
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- Fusion CX Interview Questions >
- Fusion CX Customer Care Executive Interview Questions for Fresher
Share an Interview