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Fusion CX Agent Interview Questions and Answers for Experienced

Updated 17 Apr 2024

Fusion CX Agent Interview Experiences for Experienced

1 interview found

Agent Interview Questions & Answers

user image Anonymous

posted on 18 Oct 2023

Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Describe yourself
    • Add your answer
  • Q2. Showcase your own skills
    • Add your answer
Round 3 - One-on-one 

(3 Questions)

  • Q1. They provide some lines you have to read this clearly and describe them the meaning of those lines
    • Add your answer
  • Q2. Showcase your own skills and behavi like a professional
    • Add your answer
  • Q3. Give answer with confidence
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be professional and prepare yourself for your 100%

Agent Jobs at Fusion CX

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Interview Tips & Stories
4d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Associate Interview Questions & Answers

TCS user image Anonymous

posted on 12 Oct 2020

I applied via Referral and was interviewed before Oct 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic communication check, any thing about your self.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are bcom/ba/bsc stream then basic communication skills and for Accounts/commerce related must have Academics knowledge. Same for bsc/ba Aacdemigs knowledge.
Excel/ Microsoft office knowledge any computer laungage extra advantage.

Associate Interview Questions & Answers

TCS user image Anonymous

posted on 10 Aug 2021

I applied via Campus Placement and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is your project?
    • Add your answer
  • Q2. What is the Latest embedded systems?
  • Ans. 

    The latest embedded systems are focused on IoT, AI, and machine learning.

    • Embedded systems are becoming more connected to the internet of things (IoT)

    • AI and machine learning are being integrated into embedded systems for improved performance

    • Low-power consumption and high-performance processors are being developed for embedded systems

    • Examples include Amazon Echo, Nest Thermostat, and Fitbit

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and review your full resume.. All the questions were asked in your resume only..

Skills evaluated in this interview

Associate Interview Questions & Answers

TCS user image Anonymous

posted on 2 May 2021

I was interviewed before May 2020.

Interview Questionnaire 

1 Question

  • Q1. Tell about urslf
  • Ans. 

    I am a highly motivated individual with a passion for learning and a strong work ethic.

    • I have a Bachelor's degree in Computer Science from XYZ University.

    • I have completed several internships in software development, including one at ABC Company where I worked on a team to develop a mobile app.

    • I am proficient in several programming languages, including Java, Python, and C++.

    • I am a quick learner and enjoy taking on new c...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication

Associate Interview Questions & Answers

TCS user image Anonymous

posted on 17 Nov 2019

Interview Questionnaire 

7 Questions

  • Q1. 1. Tell me little about yourself
    • Add your answer
  • Q2. 2. What is your job role? (Very important question that will be asked many times during different phases of the interview)
    • Add your answer
  • Q3. What additional training/ job role(multiple roles)/ experince have you had in this field?
  • Ans. 

    I have completed additional training in project management and have experience in multiple roles within the field.

    • Completed a project management certification course

    • Served as a project coordinator for a major client project

    • Managed a team of junior associates in a previous role

    • Answered by AI
    Add your answer
  • Q4. Where do you see yourself and your family in the next 3 years?
    • Add your answer
  • Q5. Tell me what part of your job do you like best/ An interesting day at your office?
  • Ans. 

    I enjoy the problem-solving aspect of my job the most. An interesting day at the office involves collaborating with colleagues to find creative solutions.

    • Collaborating with colleagues to brainstorm solutions

    • Using critical thinking skills to analyze complex problems

    • Implementing innovative solutions to improve processes

    • Celebrating successful outcomes with team members

    • Answered by AI
    Add your answer
  • Q6. What was the biggest challenge you faced in life and how you coped with it?
    • Add your answer
  • Q7. What is your biggest accomplishment?
    • Add your answer

Associate Interview Questions & Answers

TCS user image Anonymous

posted on 4 May 2019

I applied via Approached by Company and was interviewed before May 2018. There were 6 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. This is face to face interview... They are observing our behaviour... Attitude... Etc
    • Add your answer
  • Q2. Introduce u r self....
  • Ans. 

    I am a dedicated and hardworking individual with a passion for learning and growth.

    • I have a Bachelor's degree in Business Administration from XYZ University.

    • I have 3 years of experience working in marketing and sales roles.

    • I am proficient in Microsoft Office Suite and have strong communication skills.

    • I am a team player and enjoy collaborating with others to achieve common goals.

    • Answered by AI
    Add your answer
  • Q3. U r carrier objections
    • Add your answer
  • Q4. About TCS
    • Add your answer
  • Q5. Why should u select TCS
  • Ans. 

    TCS is a global leader in IT services with a strong reputation for innovation and client satisfaction.

    • TCS has a proven track record of delivering high-quality services to clients worldwide.

    • TCS offers a wide range of opportunities for career growth and development.

    • TCS values diversity and inclusion, creating a supportive work environment for employees.

    • TCS invests in cutting-edge technologies and training programs to kee

    • Answered by AI
    Add your answer

Interview Preparation Tips

Round: Group Discussion
Experience: Any kind of topic u cn select... Sales, accounts, service

Round: Test
Experience: Aptitude test... Mathematic and problem solving... General knowledge is very important

Round: Telephonic
Experience: This is final round... BH directly interact with us...

General Tips: Be confident... Be clam.... Keep smiling face... That is the way to win
Skills: Communication, Body Language, Leadership, Presentation Skills, Time Management
Duration: <1 week

Agent Interview Questions & Answers

TCS user image Anonymous

posted on 2 Jun 2021

I applied via Naukri.com and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why Do you want job this job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Because I have a experience for 1 year in tech Mahindra Pvt ltd

Associate Interview Questions & Answers

Genpact user image Anonymous

posted on 21 May 2021

I applied via Referral and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Based upon your previous jobs and resume
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Better prepare well with the content that has provided in the resume

Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 24 Mar 2021

I applied via Naukri.com and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Talk about any topic for atleast 3mins
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with any topic and talk confidently with out stoping.

Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 18 Apr 2022

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic questions about qualifications,life and all
    • Add your answer
Round 2 - HR 

(3 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. Why are you looking for a change?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,be transparent,ask for your doubts and questions,have basic knowledge of the job, company,skill etc, English
More about working at Fusion CX

Fusion CX Interview FAQs

How many rounds are there in Fusion CX Agent interview for experienced candidates?
Fusion CX interview process for experienced candidates usually has 3 rounds. The most common rounds in the Fusion CX interview process for experienced candidates are Resume Shortlist, HR and One-on-one Round.
How to prepare for Fusion CX Agent interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Fusion CX. The most common topics and skills that interviewers at Fusion CX expect are Chat Process, Email Process and Non Voice Process.
What are the top questions asked in Fusion CX Agent interview for experienced candidates?

Some of the top questions asked at the Fusion CX Agent interview for experienced candidates -

  1. They provide some lines you have to read this clearly and describe them the mea...read more
  2. Give answer with confide...read more

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Fusion CX Agent Interview Process for Experienced

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4
  
Good
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Fusion CX Agent Salary
based on 44 salaries
₹1.1 L/yr - ₹2.8 L/yr
34% less than the average Agent Salary in India
View more details

Fusion CX Agent Reviews and Ratings

based on 35 reviews

2.9/5

Rating in categories

3.0

Skill development

2.6

Work-life balance

2.8

Salary

2.6

Job security

2.9

Company culture

2.4

Promotions

2.7

Work satisfaction

Explore 35 Reviews and Ratings
Agent Jobs at Fusion CX
Chat Agents

Navi Mumbai

0-2 Yrs

Not Disclosed

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