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Freshworks Interview Questions, Process, and Tips

Updated 6 Mar 2025

Top Freshworks Interview Questions and Answers

View all 101 questions

Freshworks Interview Experiences

Popular Designations

157 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Assignment 

Assignment was about entire Sales strategy and planning to tap international market.

Round 3 - One-on-one 

(1 Question)

  • Q1. Brief discussion on assignment

Senior Business Development Manager Interview Questions asked at other Companies

Q1. 2] Sell me Something and Sales pitch that to aggressive ?
View answer (4)
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why u choose this field
  • Q2. I love to encourage students to learn more

Interview Preparation Tips

Interview preparation tips for other job seekers - Put your hands on the table

Academic Counsellor Interview Questions asked at other Companies

Q1. How will you convince a village person to buy vedantu course.
View answer (5)
Freshworks Interview Questions and Answers for Freshers
illustration image
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. System Design question on designing a Tiny URL

Top Freshworks Senior Software Engineer Interview Questions and Answers

Q1. Triplets with Given Sum Problem Given an array or list ARR consisting of N integers, your task is to identify all distinct triplets within the array that sum up to a specified number K. Explanation: A triplet is a set {ARR[i], ARR[j], ARR[k... read more
View answer (1)

Senior Software Engineer Interview Questions asked at other Companies

Q1. K Largest Elements Problem Statement You are given an integer k and an array of integers that contain numbers in random order. Write a program to find the k largest numbers from the given array. You need to save them in an array and return ... read more
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Coding Test 

DSA medium level questions

Round 2 - Technical 

(2 Questions)

  • Q1. JS based questions, event loop
  • Q2. Tricky questions based on output - JS concepts
Round 3 - One-on-one 

(2 Questions)

  • Q1. Machine Coding round on JS, Html, Css
  • Q2. Questions on performance optimization, security

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a strong understanding of the fundamentals of JavaScript, HTML, CSS, and any framework such as React.js. Additionally, possess a basic knowledge of performance optimization and web security.

Top Freshworks Senior Software Engineer Interview Questions and Answers

Q1. Triplets with Given Sum Problem Given an array or list ARR consisting of N integers, your task is to identify all distinct triplets within the array that sum up to a specified number K. Explanation: A triplet is a set {ARR[i], ARR[j], ARR[k... read more
View answer (1)

Senior Software Engineer Interview Questions asked at other Companies

Q1. K Largest Elements Problem Statement You are given an integer k and an array of integers that contain numbers in random order. Write a program to find the k largest numbers from the given array. You need to save them in an array and return ... read more
View answer (1)

Freshworks interview questions for popular designations

 Senior Software Engineer

 (12)

 Lead Software Engineer

 (8)

 Product Specialist

 (7)

 Onboarding Specialist

 (7)

 Software Engineer

 (6)

 Graduate Trainee

 (5)

 fresher

 (4)

 Customer Success Manager

 (3)

Interview experience
3
Average
Difficulty level
Hard
Process Duration
4-6 weeks
Result
No response

I applied via Referral and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Ready to relocate
  • Ans. 

    Yes, I am ready to relocate for the right opportunity.

    • I am open to relocating for a position that aligns with my career goals and offers growth opportunities.

    • I have relocated in the past for work and am comfortable with the process.

    • I am excited about the possibility of experiencing a new city or country and immersing myself in a different culture.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay true

Customer Success Specialist Interview Questions asked at other Companies

Q1. What do you think about the current educational system in India?
View answer (1)

Get interview-ready with Top Freshworks Interview Questions

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Education system in india topic

Round 2 - Technical 

(1 Question)

  • Q1. English, grammar, error

Interview Preparation Tips

Interview preparation tips for other job seekers - Medium level interview

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (33)

QA Lead Interview Questions & Answers

user image Anonymous

posted on 19 Feb 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I was interviewed in Jan 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(7 Questions)

  • Q1. How would you check static UI appearance
  • Ans. 

    To check static UI appearance, I would perform visual testing using tools like Applitools or Selenium.

    • Use visual testing tools to compare screenshots of the UI before and after changes

    • Check for consistency in font, color, layout, and alignment

    • Ensure that all UI elements are visible and not overlapping

    • Verify that the UI is responsive and looks good on different screen sizes

    • Perform manual checks to ensure that the UI mee

  • Answered by AI
  • Q2. Use tools like Sikulli
  • Q3. Challenges faced in automation
  • Ans. 

    Automation challenges include tool selection, maintenance, and test case design.

    • Selecting the right automation tool for the project

    • Maintaining the automation scripts as the application changes

    • Designing effective test cases for automation

    • Handling dynamic elements on the application

    • Integrating automation with CI/CD pipeline

    • Ensuring test data availability and consistency

    • Managing test environment and infrastructure

    • Dealing ...

  • Answered by AI
  • Q4. Based on specific projects you have worked
  • Q5. Given i/p 2[abc3[ac]] o/p should be acacacabcabc
  • Ans. 

    The given input string needs to be decoded to produce the output string.

    • The input string contains nested encoding of characters.

    • The number preceding the square brackets indicates the number of times the characters inside the brackets should be repeated.

    • The characters outside the square brackets are repeated as is.

    • The decoding needs to be done recursively.

    • The output string is obtained by decoding the input string.

  • Answered by AI
  • Q6. You can use stack to check the close parenthesis and start writing logic
  • Q7. If A -> 1, AA -> 27 AZ->52 what will be 702
  • Ans. 

    702 is represented by ZZ in the given pattern.

    • The pattern seems to be assigning numbers to alphabets based on their position in the English alphabet.

    • The first letter represents the position in the alphabet and the second letter represents the position multiplied by 26.

    • Therefore, ZZ represents 26*26 + 26 = 702.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice few hacker earth coding challenges , practice on how to explain framework and challenges faced

Skills evaluated in this interview

QA Lead Interview Questions asked at other Companies

Q1. 1. Explain Bid bond guarantee, Advance payment guarantee, Performance guarantee. 2. What are different SWIFT messages generated as part of Letter of Credit? 3. Difference between LC and Guarantee. 4. Difference between Import LC and Export ... read more
View answer (1)

fresher Interview Questions & Answers

user image Anonymous

posted on 22 Mar 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

English maths related questions

Round 3 - Technical 

(1 Question)

  • Q1. Python questions want ask
Round 4 - HR 

(1 Question)

  • Q1. Python questions asked

Interview Preparation Tips

Topics to prepare for Freshworks fresher interview:
  • Python
  • Data Structures
Interview preparation tips for other job seekers - Nothing advice are thare in interview questions asked

fresher Interview Questions asked at other Companies

Q1. What is the unit of electric current
View answer (127)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jan 2024. There were 2 interview rounds.

Round 1 - Case Study 

They asked a guesstimate case question. The question was, If you are the manager of McDonalds, where would you place it in the international chennai airport (Arrival or departure).
What will be the yearly revenue McDonalds if all items are priced at Rs.100.

Round 2 - Technical 

(2 Questions)

  • Q1. Advanced Excel Based questions
  • Q2. Basic SQL based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with you excel & SQL skills.

Business Analyst Interview Questions asked at other Companies

Q1. You have 10 boxes of balls (each ball weighing exactly10 gm) with one box with defective balls (each one of the defective balls weigh 9 gm). You are given an electronic weighing machine and only one chance at it. How will you find out which... read more
View answer (9)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Assignment 

Assignment as Auditor Class Introduction

Round 3 - Group Discussion 

Auditor class with Head auditor discussion

Interview Preparation Tips

Topics to prepare for Freshworks Assistant Auditor interview:
  • Yes ..
  • Auditor assistant
Interview preparation tips for other job seekers - Usefull peoples

Assistant Auditor Interview Questions asked at other Companies

Q1. What is depreciation and what do you mean by obsolescence?
View answer (2)
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Freshworks Interview FAQs

How many rounds are there in Freshworks interview?
Freshworks interview process usually has 2-3 rounds. The most common rounds in the Freshworks interview process are Technical, One-on-one Round and Coding Test.
How to prepare for Freshworks interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Freshworks. The most common topics and skills that interviewers at Freshworks expect are customer support, CRM, SAN, Sales and GIT.
What are the top questions asked in Freshworks interview?

Some of the top questions asked at the Freshworks interview -

  1. Consider the situation where you have one critical customer requirement which i...read more
  2. What is a customer centered company? What are its main featur...read more
  3. Do you think so you are fit for Product marketi...read more
How long is the Freshworks interview process?

The duration of Freshworks interview process can vary, but typically it takes about less than 2 weeks to complete.

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Freshworks

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Freshworks Interview Process

based on 128 interviews

Interview experience

4
  
Good
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Freshworks Reviews and Ratings

based on 699 reviews

3.5/5

Rating in categories

3.3

Skill development

3.6

Work-life balance

3.6

Salary

3.0

Job security

3.4

Company culture

3.0

Promotions

3.2

Work satisfaction

Explore 699 Reviews and Ratings
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