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Freshworks Product Specialist Interview Questions and Answers
Freshworks Product Specialist Interview Experiences
7 interviews found
Anonymous
I was interviewed in Jan 2025.
(1 Question)
- Q1. The HR tells first round is based on communication skill, actual truth is everything is asked in the first round itself, not only communication but technical knowledge too, so should not listen to HR and p...
Interview Preparation Tips
Selected
I applied via LinkedIn and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. SAAS based quetions
- Q2. Networking basics and behaviour questions
Interview Preparation Tips
(1 Question)
- Q1. Tell me about yourself.
- Ans.
Experienced product specialist with a background in marketing and sales. Passionate about creating innovative solutions for customers.
Background in marketing and sales
Strong passion for creating innovative solutions
Experienced in product development and management
I applied via LinkedIn and was interviewed in Aug 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Networking concepts , technical knowledge on their products
- Q2. What is hub , switch , router
- Ans.
A hub, switch, and router are networking devices used to connect devices in a network.
A hub is a simple device that connects multiple devices in a network, but it does not manage or control the traffic.
A switch is a more advanced device that connects devices in a network and manages the traffic by directing it to the intended recipient.
A router is a device that connects multiple networks and directs traffic between the...
(1 Question)
- Q1. How do you handle escalting customer
- Ans.
When handling escalating customers, it is important to remain calm, listen actively, empathize, and find a solution.
Stay calm and composed throughout the interaction.
Listen actively to the customer's concerns and frustrations.
Empathize with the customer and acknowledge their feelings.
Take ownership of the issue and assure the customer that you will find a solution.
Offer alternative solutions or escalate the issue to a ...
Interview Preparation Tips
Skills evaluated in this interview
Freshworks interview questions for designations
Mamathi Chandrasekar
Selected
I applied via Company Website and was interviewed before Oct 2023. There were 3 interview rounds.
English proficiency test was conducted first
(2 Questions)
- Q1. What is that interests me
- Q2. What are my strengths
- Ans.
My strengths include strong communication skills, attention to detail, and ability to work well in a team.
Strong communication skills - able to effectively convey information to team members and clients
Attention to detail - meticulous in reviewing product specifications and identifying any errors
Ability to work well in a team - collaborate effectively with colleagues to achieve common goals
(1 Question)
- Q1. Simple direct questions
Selected
I applied via Company Website and was interviewed before Apr 2023. There were 2 interview rounds.
(1 Question)
- Q1. Basic Questions
(3 Questions)
- Q1. Past experiences and knowledge check of SaaS and CRM
- Q2. What do you know about Freshworks
- Q3. Some basic JavaScript Questions
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed before Sep 2022. There were 3 interview rounds.
(1 Question)
- Q1. What makes you perfect for this role?
Demo of the product - had to make a end to end demo of the SaaS tool they had.
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Talk about yourself, what you have done, achievements, challenges you have faced, etc
Will be given a random case study, which you will have to evaluate and show case why, how and what problem you are trying to solve.
(1 Question)
- Q1. Cybersecurity related questions. Solve a randomly given problem
Again case study, what you have done in the past and why? How you prioritised what you did and why.
(1 Question)
- Q1. Solving technical problems, how you will work with engineering, peers and cross functional team. How you can extract the best from them without having any authority over them.
(1 Question)
- Q1. Where you have worked before and how you have handled conflict between another colleague and yourself or between two stakeholders. How you will convince someone who is very strong headed.
(1 Question)
- Q1. Cultural fit, why you want to work for this company and why do you think you should be hired. Past experiences, etc
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. Product roadmap
Kamlesh Kumar
(2 Questions)
- Q1. Resume overview
- Q2. Product case studies
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Freshworks Product Specialist Interview Process
based on 8 interviews
1 Interview rounds
- One-on-one Round
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Freshworks Product Specialist Reviews and Ratings
based on 15 reviews
Rating in categories
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