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Freshworks

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Freshworks Customer Support Associate Interview Questions and Answers

Updated 15 Feb 2024

Freshworks Customer Support Associate Interview Experiences

1 interview found

Customer Support Associate Interview Questions & Answers

user image Anonymous

posted on 15 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Education system in india topic

Round 2 - Technical 

(1 Question)

  • Q1. English, grammar, error
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Medium level interview

Interview questions from similar companies

Senior Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 29 Apr 2021

I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is Excel what is vlookup what is your strength and weakness
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and bold

Associate Interview Questions & Answers

Infosys user image Anonymous

posted on 25 May 2021

I applied via Campus Placement and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why Java is platform independent?
  • Ans. 

    Java is platform independent due to its bytecode and JVM.

    • Java code is compiled into bytecode which is platform-independent.

    • JVM (Java Virtual Machine) interprets the bytecode and executes it on any platform.

    • JVM acts as an abstraction layer between the Java code and the underlying hardware.

    • This allows Java programs to run on any platform that has a JVM installed.

    • For example, a Java program written on a Windows machine ca...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Java is platform-independent because it does not depend on any type of platform. Hence, Java is platform-independent language. In Java, programs are compiled into byte code and that byte code is platform-independent. ... Any machine to execute the byte code needs the Java Virtual Machine.

Skills evaluated in this interview

Senior Associate Interview Questions & Answers

TCS user image Anonymous

posted on 15 Nov 2021

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Toefl score
    • Add your answer
  • Q2. Ielts score
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - easy to crack. good work atmosphere.

Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 26 Sep 2020

Interview Questionnaire 

1 Question

  • Q1. 1)Tmaus? 2 ) why are you lefted previous job? 3) technical skills knowledge 4) work in under pressure? 5) hr round 6) manager round
    • Add your answer

Senior Associate Interview Questions & Answers

Infosys user image Anonymous

posted on 27 May 2020

I applied via Walk-in and was interviewed before May 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About yr self, dream, why choose company, happy moment in your life, inspiration person, Apitutude test
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Really amazing experience, I working with Infosys last 18 month I learned different different training ,team work process knowledge and other skills I am proud be part of Infosys.

Senior Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 25 Jun 2021

I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me u self and role model
    • Add your answer
  • Q2. Im shalini from warangal, I completed my studies and I am a fresher
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interduce my self

Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 22 Oct 2021

I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Communication and interpersonal and Team handle qualities
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be frank and say loudly what u r going to say be positive

Associate Interview Questions & Answers

Infosys user image Anonymous

posted on 8 Apr 2021

Interview Questionnaire 

1 Question

  • Q1. Tell about urself
    • Add your answer

Associate Interview Questions & Answers

TCS user image Anonymous

posted on 12 Oct 2020

I applied via Referral and was interviewed before Oct 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic communication check, any thing about your self.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are bcom/ba/bsc stream then basic communication skills and for Accounts/commerce related must have Academics knowledge. Same for bsc/ba Aacdemigs knowledge.
Excel/ Microsoft office knowledge any computer laungage extra advantage.
More about working at Freshworks

Freshworks Interview FAQs

How many rounds are there in Freshworks Customer Support Associate interview?
Freshworks interview process usually has 2 rounds. The most common rounds in the Freshworks interview process are Group Discussion and Technical.
How to prepare for Freshworks Customer Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Freshworks. The most common topics and skills that interviewers at Freshworks expect are Account Management, Customer Engagement, HTML, Javascript and Machine Learning.

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