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Freshworks Customer Success Specialist Interview Questions and Answers

Updated 2 Apr 2024

Freshworks Customer Success Specialist Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Hard
Process Duration
4-6 weeks
Result
No response

I applied via Referral and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Ready to relocate
  • Ans. 

    Yes, I am ready to relocate for the right opportunity.

    • I am open to relocating for a position that aligns with my career goals and offers growth opportunities.

    • I have relocated in the past for work and am comfortable with the process.

    • I am excited about the possibility of experiencing a new city or country and immersing myself in a different culture.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay true

Interview questions from similar companies

I applied via Walk-in and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Basic Programming questions.
  • Q2. Fibonacci program
  • Q3. OOPS concepts.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic OOPS concepts and basic programs.

I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Oops Concepts and Data Structure Questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Oops And Data Structure, Collection.

I applied via Campus Placement and was interviewed before Feb 2020. There were 6 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Was interviewed as fresher?
  • Q2. Written test conducted? with verbal ability test ? GD
  • Q3. How would u deal with a problematic situation when you are working in a team?
  • Q4. What are your plans about higher studies?

Interview Preparation Tips

Interview preparation tips for other job seekers - it was basic with apptiude test and attitiude test.

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduction.....?
  • Q2. Privious job related questions?
  • Q3. Typing

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

I applied via Walk-in and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Like what is ur memorable day, what is ur sallery expections, why should I hire u,

Interview Preparation Tips

Interview preparation tips for other job seekers - When you go to give interviews you have faith in yourself and think that you will do it all

Interview Questionnaire 

2 Questions

  • Q1. They asked me on java and I have joined as a fresher they not much questions as I got selected as fresher on oops concepts and collections
  • Q2. Please be confident while facing interview and they will check your communication skills

Interview Questionnaire 

1 Question

  • Q1. Who is the most important person have to transform you in your life?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just speak your mind you will be selected.

I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About me and the general knowledge questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was held for very short notice they asked all the general questions I gave them all the answers and sometimes because of the consultant I had to face a issue as a fresher it was nice

I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. They asked about dbms questions in the form of table formate
  • Q2. They asked code for some python program

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly they conducted computer based technical exam and then after qualifying that then we will go for face face interview and then lastly HR round will be held.
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Freshworks Interview FAQs

How many rounds are there in Freshworks Customer Success Specialist interview?
Freshworks interview process usually has 1 rounds. The most common rounds in the Freshworks interview process are HR.
How to prepare for Freshworks Customer Success Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Freshworks. The most common topics and skills that interviewers at Freshworks expect are Customer Retention, Customer Engagement, Customer Management, CRM and Product Marketing.

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Freshworks Customer Success Specialist Interview Process

based on 1 interview

Interview experience

3
  
Average
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Freshworks Customer Success Specialist Salary
based on 57 salaries
₹7.5 L/yr - ₹19 L/yr
90% more than the average Customer Success Specialist Salary in India
View more details

Freshworks Customer Success Specialist Reviews and Ratings

based on 7 reviews

3.9/5

Rating in categories

2.8

Skill development

4.2

Work-life balance

4.2

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4.1

Job security

3.8

Company culture

3.1

Promotions

3.5

Work satisfaction

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