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Freshworks Interview Questions, Process, and Tips

Updated 15 Feb 2025

Top Freshworks Interview Questions and Answers

View all 101 questions

Freshworks Interview Experiences

Popular Designations

155 interviews found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - Technical 

(1 Question)

  • Q1. Presentation on their product

Onboarding Specialist Interview Questions asked at other Companies

Q1. What are the requirements we need to know about a product to sell it?
View answer (9)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    Experienced product specialist with a background in marketing and sales. Passionate about creating innovative solutions for customers.

    • Background in marketing and sales

    • Strong passion for creating innovative solutions

    • Experienced in product development and management

  • Answered by AI

Product Specialist Interview Questions asked at other Companies

Q1. How product specialist is different from product analyst?
View answer (1)

AR Collection Lead Interview Questions & Answers

user image Anonymous

posted on 26 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Process knowledge and experience
  • Q2. Undertaking ok Market
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Find all square matrices in a given matrix
  • Ans. 

    To find all square matrices in a given matrix, iterate through each cell as the top left corner of a potential square matrix and check if all elements within the square are the same.

    • Iterate through each cell in the matrix as the top left corner of a potential square matrix

    • For each cell, check if all elements within the square formed by the cell are the same

    • If all elements are the same, consider it as a square matrix

  • Answered by AI

Skills evaluated in this interview

Top Freshworks Lead Software Engineer Interview Questions and Answers

Q1. Square Root with Decimal Precision Problem Statement You are provided with two integers, 'N' and 'D'. Your objective is to determine the square root of the number 'N' with a precision up to 'D' decimal places. This implies that the discrepa... read more
Add answer

Lead Software Engineer Interview Questions asked at other Companies

Q1. Square Root with Decimal Precision Problem Statement You are provided with two integers, 'N' and 'D'. Your objective is to determine the square root of the number 'N' with a precision up to 'D' decimal places. This implies that the discrepa... read more
Add answer

Freshworks interview questions for popular designations

 Senior Software Engineer

 (12)

 Lead Software Engineer

 (8)

 Onboarding Specialist

 (7)

 Product Specialist

 (7)

 Software Engineer

 (6)

 fresher

 (4)

 Graduate Trainee

 (4)

 Business Development Executive

 (3)

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Nested reddit comments
  • Q2. Cors handling and proxies

Front end Developer Interview Questions asked at other Companies

Q1. Non-Decreasing Array Problem Statement Given an integer array ARR of size N, determine if it can be transformed into a non-decreasing array by modifying at most one element. An array is defined as non-decreasing if ARR[i] <= ARR[i + 1] f... read more
View answer (3)

Get interview-ready with Top Freshworks Interview Questions

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. LinkedList, Tress
Round 2 - Technical 

(1 Question)

  • Q1. System Design concepts and case study

Top Freshworks Lead Software Engineer Interview Questions and Answers

Q1. Square Root with Decimal Precision Problem Statement You are provided with two integers, 'N' and 'D'. Your objective is to determine the square root of the number 'N' with a precision up to 'D' decimal places. This implies that the discrepa... read more
Add answer

Lead Software Engineer Interview Questions asked at other Companies

Q1. Square Root with Decimal Precision Problem Statement You are provided with two integers, 'N' and 'D'. Your objective is to determine the square root of the number 'N' with a precision up to 'D' decimal places. This implies that the discrepa... read more
Add answer

Lead Engineer Interview Questions & Answers

user image Anonymous

posted on 22 Apr 2024

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. DSA - java related question

Lead Engineer Interview Questions asked at other Companies

Q1. What is the resistance value of tripping & closing coil of vcb?
View answer (8)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Algo - DS question related to finding the longest substring with non - repeating characters. Friendly interviewer

Round 2 - System Design 

(1 Question)

  • Q1. System Design question which involved taking scalability into account
Round 3 - Technical 

(1 Question)

  • Q1. General technical questions from the resume

Staff Software Engineer Interview Questions asked at other Companies

Q1. How will you open a file whos size is double that of RAM on your system.?
View answer (1)
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Final round 

(1 Question)

  • Q1. Onboarding specialist need training. Without that they expect us to explain there product and setting for there clients

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process is not good, they ask me to prepare a PPT on which i have send my enough time and did it. They didn’t even allow me to explain the PPT and told me my PPT is not related to the task which kill my confidence at the beginning of the interview. HR team can do it in a better way. Respect people’s opinion.

Onboarding Specialist Interview Questions asked at other Companies

Q1. What are the requirements we need to know about a product to sell it?
View answer (9)
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Networking concepts , technical knowledge on their products
  • Q2. What is hub , switch , router
  • Ans. 

    A hub, switch, and router are networking devices used to connect devices in a network.

    • A hub is a simple device that connects multiple devices in a network, but it does not manage or control the traffic.

    • A switch is a more advanced device that connects devices in a network and manages the traffic by directing it to the intended recipient.

    • A router is a device that connects multiple networks and directs traffic between the...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. How do you handle escalting customer
  • Ans. 

    When handling escalating customers, it is important to remain calm, listen actively, empathize, and find a solution.

    • Stay calm and composed throughout the interaction.

    • Listen actively to the customer's concerns and frustrations.

    • Empathize with the customer and acknowledge their feelings.

    • Take ownership of the issue and assure the customer that you will find a solution.

    • Offer alternative solutions or escalate the issue to a ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - focus on communication

Skills evaluated in this interview

Product Specialist Interview Questions asked at other Companies

Q1. How product specialist is different from product analyst?
View answer (1)

Freshworks Interview FAQs

How many rounds are there in Freshworks interview?
Freshworks interview process usually has 2-3 rounds. The most common rounds in the Freshworks interview process are Technical, One-on-one Round and Coding Test.
How to prepare for Freshworks interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Freshworks. The most common topics and skills that interviewers at Freshworks expect are customer support, CRM, SAN, Sales and GIT.
What are the top questions asked in Freshworks interview?

Some of the top questions asked at the Freshworks interview -

  1. Consider the situation where you have one critical customer requirement which i...read more
  2. What is a customer centered company? What are its main featur...read more
  3. Do you think so you are fit for Product marketi...read more
How long is the Freshworks interview process?

The duration of Freshworks interview process can vary, but typically it takes about less than 2 weeks to complete.

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Freshworks Interview Process

based on 126 interviews

Interview experience

4
  
Good
View more

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Freshworks Reviews and Ratings

based on 695 reviews

3.5/5

Rating in categories

3.3

Skill development

3.6

Work-life balance

3.6

Salary

3.0

Job security

3.4

Company culture

3.0

Promotions

3.2

Work satisfaction

Explore 695 Reviews and Ratings
Senior Software Engineer
294 salaries
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₹10.6 L/yr - ₹36 L/yr

fresher
263 salaries
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₹1 L/yr - ₹5.5 L/yr

Software Engineer
183 salaries
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₹6.8 L/yr - ₹16 L/yr

Lead Software Engineer
176 salaries
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₹18.5 L/yr - ₹51 L/yr

Product Specialist
113 salaries
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₹5 L/yr - ₹10.4 L/yr

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