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Freshworks Interview Questions, Process, and Tips

Updated 20 Jan 2025

Top Freshworks Interview Questions and Answers

  • Q1. Square Root with Decimal Precision Problem Statement You are provided with two integers, 'N' and 'D'. Your objective is to determine the square root of the number 'N' wi ...read more
    asked in Lead Software Engineer interview
  • Q2. Triplets with Given Sum Problem Given an array or list ARR consisting of N integers, your task is to identify all distinct triplets within the array that sum up to a spe ...read more
    asked in Senior Software Engineer interview
  • Q3. Wildcard Pattern Matching Problem Statement Implement a wildcard pattern matching algorithm to determine if a given wildcard pattern matches a text string completely. Th ...read more
    asked in Software Developer interview
View all 101 questions

Freshworks Interview Experiences

Popular Designations

154 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Apr 2024.

Round 1 - Coding Test 

Beginner level Qns based on strings and arrays. Time complexity would be asked after the code is executed.

Round 2 - Technical 

(1 Question)

  • Q1. Architectural Questions based on Cloud, System Design, Question from Resume, Cloud Security, Overall Performance management of Cloud services
Round 3 - Technical 

(1 Question)

  • Q1. Linux, Shell, coding, cloud based Questions. Docker and Kubernetes related.

Site Reliability Engineer Lead Interview Questions asked at other Companies

Q1. What is reliability? Multistage compressor overhauling, Pump Laser alignment in detail, Bearing Reliability, Life cycle of machine, Trouble shooting with Reciprocating Compressor etc...
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About your current role and about Freshworks
Round 2 - One-on-one 

(4 Questions)

  • Q1. About current job, highlights, customer wins
  • Q2. Describe your current KPIs
  • Q3. Customer base managed
  • Q4. Arr of those accounts
  • Ans. 

    The question is asking about the average revenue per account (ARR) of those accounts.

    • ARR is calculated by dividing the total annual revenue generated from a group of accounts by the number of accounts in that group.

    • For example, if a group of 10 accounts generated a total revenue of $100,000 in a year, the ARR would be $10,000 ($100,000 / 10).

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well

Customer Success Manager Interview Questions asked at other Companies

Q1. How do you manage if 2 or 3 or even more tasks spontaneously are assigned upon?
View answer (2)

fresher Interview Questions & Answers

user image Anonymous

posted on 27 Sep 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Facebook and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a recent graduate with a degree in Computer Science and a passion for coding and problem-solving.

    • Graduated with a degree in Computer Science

    • Passionate about coding and problem-solving

    • Completed internships at tech companies

    • Participated in coding competitions

    • Interested in learning new technologies

  • Answered by AI
  • Q2. What is your understanding of the role of an HR department?
  • Ans. 

    HR department is responsible for managing employee relations, recruitment, training, benefits, and ensuring compliance with labor laws.

    • Recruitment and selection of employees

    • Employee relations and conflict resolution

    • Training and development programs

    • Compensation and benefits administration

    • Ensuring compliance with labor laws and regulations

  • Answered by AI
  • Q3. Why do you want to work in HR?
  • Ans. 

    I am passionate about helping employees reach their full potential and creating a positive work environment.

    • I enjoy working with people and helping them solve problems.

    • I believe in the importance of creating a positive work culture.

    • I am interested in talent management and employee development.

    • I have strong communication and interpersonal skills.

    • I am detail-oriented and organized, which are important qualities in HR.

  • Answered by AI
  • Q4. Why do you want to work for our company?
  • Ans. 

    I am impressed by your company's innovative products and strong reputation in the industry.

    • I admire the company's commitment to excellence and quality.

    • I am excited about the opportunity to work with a team of talented professionals.

    • I believe that my skills and experience align well with the company's goals and values.

  • Answered by AI

fresher Interview Questions asked at other Companies

Q1. What is the unit of electric current
View answer (127)
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Coding Test 

Tree traversal problems and general db internal s

Round 2 - Technical 

(1 Question)

  • Q1. Project details what i have worked on and challenges
Round 3 - Technical 

(2 Questions)

  • Q1. System design on scheduler and tougher situation as a manager
  • Ans. 

    Designing a scheduler system and handling tough situations as a manager

    • Understand the requirements and constraints of the scheduler system

    • Consider scalability, reliability, and efficiency in the design

    • Implement algorithms for task scheduling and resource allocation

    • Handle conflicts and prioritize tasks effectively as a manager

    • Communicate clearly with team members and stakeholders during tough situations

  • Answered by AI
  • Q2. Design a schduler
  • Ans. 

    Design a scheduler for managing tasks and appointments efficiently.

    • Define the requirements and constraints of the scheduler

    • Implement a data structure to store tasks and appointments

    • Develop algorithms for task prioritization and scheduling

    • Include features for reminders and notifications

    • Consider scalability and performance optimizations

  • Answered by AI

Skills evaluated in this interview

Engineering Manager Interview Questions asked at other Companies

Q1. Which contactor connected first in star delta starter?
View answer (1)

Freshworks interview questions for popular designations

 Senior Software Engineer

 (12)

 Lead Software Engineer

 (8)

 Onboarding Specialist

 (7)

 Product Specialist

 (6)

 Software Engineer

 (6)

 fresher

 (4)

 Graduate Trainee

 (4)

 Business Development Executive

 (3)

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. SAAS based quetions
  • Q2. Networking basics and behaviour questions

Interview Preparation Tips

Interview preparation tips for other job seekers - good

Product Specialist Interview Questions asked at other Companies

Q1. How product specialist is different from product analyst?
View answer (1)

Get interview-ready with Top Freshworks Interview Questions

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Feb 2024.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Previous experience and technical round
  • Q2. Previous roles, customer experience
  • Q3. Technical roundabout their products
  • Q4. Presentation need to be submitted on 2nd round

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to study the whole process of their products.

Onboarding Specialist Interview Questions asked at other Companies

Q1. What are the requirements we need to know about a product to sell it?
View answer (9)

Bdm Executive Interview Questions & Answers

user image Anonymous

posted on 19 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Feb 2024.

Round 1 - Aptitude Test 

Normal aptitude rounds for logical thinking

Round 2 - One-on-one 

(5 Questions)

  • Q1. Experience discussion
  • Q2. Experience overview
  • Q3. Mock call based on scenario
  • Q4. Quota carrying full explanation
  • Ans. 

    Quota carrying refers to the sales target or goal that a salesperson is expected to meet within a specific time period.

    • Quota carrying is typically measured in terms of revenue or units sold.

    • Salespeople are often incentivized to meet or exceed their quota through bonuses or commissions.

    • Quotas can be set on a monthly, quarterly, or annual basis.

    • Failure to meet quota may result in consequences such as reduced commissions ...

  • Answered by AI
  • Q5. Scenario based questions

Bdm Executive Interview Questions asked at other Companies

Q1. What are your weaknesses and how to channelize it to make it productive
View answer (1)

Trainee Interview Questions & Answers

user image Anonymous

posted on 13 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

One hour aptitude test

Round 2 - Technical 

(2 Questions)

  • Q1. Explain Software development life cycle
  • Ans. 

    Software development life cycle is a process used by software development teams to design, develop, test, and deploy software.

    • It involves planning, designing, coding, testing, and deployment stages.

    • Each stage has specific goals and deliverables.

    • Examples of SDLC models include Waterfall, Agile, and DevOps.

  • Answered by AI
  • Q2. Related to data structures
Round 3 - HR 

(1 Question)

  • Q1. Final HR Round about self introduction

Skills evaluated in this interview

Trainee Interview Questions asked at other Companies

Q1. Ques1: There is a big file of words which is dynamically changing. We are continuously adding some words into it. How would you keep track of top 10 trending words at each moment? Ques2:Write a function that returns the length of the longes... read more
View answer (2)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Data structures and Algorithms  

(3 Questions)

  • Q1. Find count of hard nodes in a binary tree ? A node is a hard node if it's current value is greater than its root's value.
  • Ans. 

    Count the number of hard nodes in a binary tree.

    • Traverse the binary tree using any traversal algorithm.

    • Compare the value of each node with its root's value.

    • Increment the count if the node's value is greater than its root's value.

  • Answered by AI
  • Q2. Find the department with maximum number of students ? Department table: Id, dept_name Student table: I'd, stident_name, dept_id
  • Ans. 

    The department with the maximum number of students needs to be found.

    • Join the Department and Student tables on the dept_id column

    • Group the data by department

    • Count the number of students in each department

    • Find the department with the maximum count

  • Answered by AI
  • Q3. How caching works ?
  • Ans. 

    Caching is a technique used to store frequently accessed data in a temporary storage for faster retrieval.

    • Caching improves performance by reducing the need to fetch data from the original source.

    • It involves storing data in a cache, which is a high-speed storage system closer to the user or application.

    • When a request is made for data, the cache is checked first, and if the data is found, it is returned quickly.

    • If the da...

  • Answered by AI
Round 2 - Technical 

(3 Questions)

  • Q1. System design For bookmyshow. They asked me only to design the DB tables and their relationships. (Not asked the full design)
  • Q2. When to have SQL and NoSql db ?
  • Ans. 

    SQL databases are suitable for structured data and complex queries, while NoSQL databases are better for unstructured data and high scalability.

    • Use SQL databases when data has a fixed schema and relationships between entities are well-defined.

    • Use NoSQL databases when data is unstructured or semi-structured, and when high scalability and performance are required.

    • SQL databases are better for complex queries involving mul...

  • Answered by AI
  • Q3. Questions about specific cases in my current project? Had I faced any struggles and how did I solved them ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be thorough with data structures and algorithms.
Practice SQL queries with joins, groupby, order by, having.
Practice System design questions for systems like bookmyshow, tinyurl generator with lot of focus on designing db tables and their relationships.

Skills evaluated in this interview

Backend Engineer Lead Interview Questions asked at other Companies

Q1. 6. How to make an Arraylist and add 5 numbers in Arraylist
View answer (1)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - Coding Test 

3 to 4 coding questions were asked

Round 2 - One-on-one 

(2 Questions)

  • Q1. Algorithm related
  • Q2. Coding questions

Product Developer Interview Questions asked at other Companies

Q1. Basic HR QuestionsQ1. Explain the projects undertaken?Q2. What would you like to work on ? Web Technologies or android.
View answer (1)

Freshworks Interview FAQs

How many rounds are there in Freshworks interview?
Freshworks interview process usually has 2-3 rounds. The most common rounds in the Freshworks interview process are Technical, One-on-one Round and Coding Test.
How to prepare for Freshworks interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Freshworks. The most common topics and skills that interviewers at Freshworks expect are customer support, CRM, SAN, Sales and GIT.
What are the top questions asked in Freshworks interview?

Some of the top questions asked at the Freshworks interview -

  1. Consider the situation where you have one critical customer requirement which i...read more
  2. What is a customer centered company? What are its main featur...read more
  3. Do you think so you are fit for Product marketi...read more
How long is the Freshworks interview process?

The duration of Freshworks interview process can vary, but typically it takes about less than 2 weeks to complete.

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Freshworks Interview Process

based on 123 interviews

Interview experience

4.1
  
Good
View more

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Freshworks Reviews and Ratings

based on 680 reviews

3.5/5

Rating in categories

3.3

Skill development

3.6

Work-life balance

3.6

Salary

3.1

Job security

3.4

Company culture

3.0

Promotions

3.3

Work satisfaction

Explore 680 Reviews and Ratings
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₹10.6 L/yr - ₹36 L/yr

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