Freshworks Interview Questions, Process, and Tips

Tree traversal problems and general db internal s

Q1. Project details what i have worked on and challenges
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Q1. System design on scheduler and tougher situation as a manager
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Designing a scheduler system and handling tough situations as a manager
• Understand the requirements and constraints of the scheduler system

• Consider scalability, reliability, and efficiency in the design

• Implement algorithms for task scheduling and resource allocation

• Handle conflicts and prioritize tasks effectively as a manager

• Communicate clearly with team members and stakeholders during tough situations
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Q2. Design a schduler
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Design a scheduler for managing tasks and appointments efficiently.
• Define the requirements and constraints of the scheduler

• Implement a data structure to store tasks and appointments

• Develop algorithms for task prioritization and scheduling

• Include features for reminders and notifications

• Consider scalability and performance optimizations
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Q1. SAAS based quetions
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Q2. Networking basics and behaviour questions
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Q1. Previous experience and technical round
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Q2. Previous roles, customer experience
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Q3. Technical roundabout their products
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Q4. Presentation need to be submitted on 2nd round
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Normal aptitude rounds for logical thinking

Q1. Experience discussion
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Q2. Experience overview
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Q3. Mock call based on scenario
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Q4. Quota carrying full explanation
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Quota carrying refers to the sales target or goal that a salesperson is expected to meet within a specific time period.
• Quota carrying is typically measured in terms of revenue or units sold.

• Salespeople are often incentivized to meet or exceed their quota through bonuses or commissions.

• Quotas can be set on a monthly, quarterly, or annual basis.

• Failure to meet quota may result in consequences such as reduced commissions ...read more
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Q5. Scenario based questions
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One hour aptitude test

Q1. Explain Software development life cycle
Ans. 
Software development life cycle is a process used by software development teams to design, develop, test, and deploy software.
• It involves planning, designing, coding, testing, and deployment stages.

• Each stage has specific goals and deliverables.

• Examples of SDLC models include Waterfall, Agile, and DevOps.
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Q2. Related to data structures
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Q1. Final HR Round about self introduction
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Q1. Find count of hard nodes in a binary tree ? A node is a hard node if it's current value is greater than its root's value.
Ans. 
Count the number of hard nodes in a binary tree.
• Traverse the binary tree using any traversal algorithm.

• Compare the value of each node with its root's value.

• Increment the count if the node's value is greater than its root's value.
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Q2. Find the department with maximum number of students ? Department table: Id, dept_name Student table: I'd, stident_name, dept_id
Ans. 
The department with the maximum number of students needs to be found.
• Join the Department and Student tables on the dept_id column

• Group the data by department

• Count the number of students in each department

• Find the department with the maximum count
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Q3. How caching works ?
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Caching is a technique used to store frequently accessed data in a temporary storage for faster retrieval.
• Caching improves performance by reducing the need to fetch data from the original source.

• It involves storing data in a cache, which is a high-speed storage system closer to the user or application.

• When a request is made for data, the cache is checked first, and if the data is found, it is returned quickly.

• If the da...read more
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Q1. System design For bookmyshow. They asked me only to design the DB tables and their relationships. (Not asked the full design)
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Q2. When to have SQL and NoSql db ?
Ans. 
SQL databases are suitable for structured data and complex queries, while NoSQL databases are better for unstructured data and high scalability.
• Use SQL databases when data has a fixed schema and relationships between entities are well-defined.

• Use NoSQL databases when data is unstructured or semi-structured, and when high scalability and performance are required.

• SQL databases are better for complex queries involving mul...read more
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Q3. Questions about specific cases in my current project? Had I faced any struggles and how did I solved them ?
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