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Freshworks Interview Questions, Process, and Tips

Updated 6 Mar 2025

Top Freshworks Interview Questions and Answers

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Freshworks Interview Experiences

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157 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. Find max square in matrix
  • Ans. 

    Iterate through the matrix to find the largest square of 1s

    • Iterate through each cell in the matrix

    • For each cell, check if it is part of a square of 1s by checking the cells to the right, below, and diagonally right-down

    • Keep track of the size of the largest square found

  • Answered by AI
  • Q2. Multithreadinh concepts
  • Q3. Message queue scenarios

Skills evaluated in this interview

Top Freshworks Lead Software Engineer Interview Questions and Answers

Q1. Square Root with Decimal Precision Problem Statement You are provided with two integers, 'N' and 'D'. Your objective is to determine the square root of the number 'N' with a precision up to 'D' decimal places. This implies that the discrepa... read more
View answer (1)

Lead Software Engineer Interview Questions asked at other Companies

Q1. Square Root with Decimal Precision Problem Statement You are provided with two integers, 'N' and 'D'. Your objective is to determine the square root of the number 'N' with a precision up to 'D' decimal places. This implies that the discrepa... read more
View answer (1)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(5 Questions)

  • Q1. Immediate higher number to right
  • Ans. 

    The immediate higher number to the right of each element in an array

    • Iterate through the array from right to left

    • For each element, compare it with the elements to its right to find the immediate higher number

    • Store the immediate higher number in a new array

  • Answered by AI
  • Q2. Count pair whose sum is perfect square.
  • Ans. 

    Count pairs in an array whose sum is a perfect square.

    • Iterate through the array and calculate the sum of each pair.

    • Check if the sum is a perfect square using a function.

    • Increment a counter if the sum is a perfect square.

    • Return the final count of pairs.

  • Answered by AI
  • Q3. Parking lot LLD
  • Q4. E Commerce HLD and LLD
  • Q5. Kth largest number in BST
  • Ans. 

    To find the Kth largest number in a Binary Search Tree (BST), we can perform an in-order traversal and keep track of the Kth largest element.

    • Perform an in-order traversal of the BST to get the elements in non-decreasing order.

    • Keep track of the Kth largest element while traversing the BST.

    • Return the Kth largest element once found.

  • Answered by AI

Skills evaluated in this interview

Top Freshworks Senior Software Engineer Interview Questions and Answers

Q1. Triplets with Given Sum Problem Given an array or list ARR consisting of N integers, your task is to identify all distinct triplets within the array that sum up to a specified number K. Explanation: A triplet is a set {ARR[i], ARR[j], ARR[k... read more
View answer (1)

Senior Software Engineer Interview Questions asked at other Companies

Q1. K Largest Elements Problem Statement You are given an integer k and an array of integers that contain numbers in random order. Write a program to find the k largest numbers from the given array. You need to save them in an array and return ... read more
View answer (1)
Freshworks Interview Questions and Answers for Freshers
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Onboarding Specialist Interview Questions & Answers

user image Prawin Kamashi

posted on 18 Sep 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Have you faced any irated customer in your experience and how did you handle them?
  • Ans. 

    Yes, I have faced irate customers before and have successfully de-escalated the situation.

    • Remain calm and composed

    • Listen actively to the customer's concerns

    • Empathize with the customer's frustration

    • Apologize for any inconvenience caused

    • Offer a solution or alternative to resolve the issue

  • Answered by AI
Round 2 - Presentation 

(2 Questions)

  • Q1. Product specific questions
  • Q2. Questions about features of the product.

Interview Preparation Tips

Interview preparation tips for other job seekers - Have good communication and explore the product.

Onboarding Specialist Interview Questions asked at other Companies

Q1. What are the requirements we need to know about a product to sell it?
View answer (9)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About your current role and about Freshworks
Round 2 - One-on-one 

(4 Questions)

  • Q1. About current job, highlights, customer wins
  • Q2. Describe your current KPIs
  • Q3. Customer base managed
  • Q4. Arr of those accounts
  • Ans. 

    The question is asking about the average revenue per account (ARR) of those accounts.

    • ARR is calculated by dividing the total annual revenue generated from a group of accounts by the number of accounts in that group.

    • For example, if a group of 10 accounts generated a total revenue of $100,000 in a year, the ARR would be $10,000 ($100,000 / 10).

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well

Customer Success Manager Interview Questions asked at other Companies

Q1. How do you manage if 2 or 3 or even more tasks spontaneously are assigned upon?
View answer (2)

Freshworks interview questions for popular designations

 Senior Software Engineer

 (12)

 Lead Software Engineer

 (8)

 Product Specialist

 (7)

 Onboarding Specialist

 (7)

 Software Engineer

 (6)

 Graduate Trainee

 (5)

 fresher

 (4)

 Customer Success Manager

 (3)

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Apr 2024.

Round 1 - Coding Test 

Beginner level Qns based on strings and arrays. Time complexity would be asked after the code is executed.

Round 2 - Technical 

(1 Question)

  • Q1. Architectural Questions based on Cloud, System Design, Question from Resume, Cloud Security, Overall Performance management of Cloud services
Round 3 - Technical 

(1 Question)

  • Q1. Linux, Shell, coding, cloud based Questions. Docker and Kubernetes related.

Site Reliability Engineer Lead Interview Questions asked at other Companies

Q1. What is reliability? Multistage compressor overhauling, Pump Laser alignment in detail, Bearing Reliability, Life cycle of machine, Trouble shooting with Reciprocating Compressor etc...
View answer (1)

Get interview-ready with Top Freshworks Interview Questions

fresher Interview Questions & Answers

user image Anonymous

posted on 27 Sep 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Facebook and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a recent graduate with a degree in Computer Science and a passion for coding and problem-solving.

    • Graduated with a degree in Computer Science

    • Passionate about coding and problem-solving

    • Completed internships at tech companies

    • Participated in coding competitions

    • Interested in learning new technologies

  • Answered by AI
  • Q2. What is your understanding of the role of an HR department?
  • Ans. 

    HR department is responsible for managing employee relations, recruitment, training, benefits, and ensuring compliance with labor laws.

    • Recruitment and selection of employees

    • Employee relations and conflict resolution

    • Training and development programs

    • Compensation and benefits administration

    • Ensuring compliance with labor laws and regulations

  • Answered by AI
  • Q3. Why do you want to work in HR?
  • Ans. 

    I am passionate about helping employees reach their full potential and creating a positive work environment.

    • I enjoy working with people and helping them solve problems.

    • I believe in the importance of creating a positive work culture.

    • I am interested in talent management and employee development.

    • I have strong communication and interpersonal skills.

    • I am detail-oriented and organized, which are important qualities in HR.

  • Answered by AI
  • Q4. Why do you want to work for our company?
  • Ans. 

    I am impressed by your company's innovative products and strong reputation in the industry.

    • I admire the company's commitment to excellence and quality.

    • I am excited about the opportunity to work with a team of talented professionals.

    • I believe that my skills and experience align well with the company's goals and values.

  • Answered by AI

fresher Interview Questions asked at other Companies

Q1. What is the unit of electric current
View answer (127)
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Coding Test 

Tree traversal problems and general db internal s

Round 2 - Technical 

(1 Question)

  • Q1. Project details what i have worked on and challenges
Round 3 - Technical 

(2 Questions)

  • Q1. System design on scheduler and tougher situation as a manager
  • Ans. 

    Designing a scheduler system and handling tough situations as a manager

    • Understand the requirements and constraints of the scheduler system

    • Consider scalability, reliability, and efficiency in the design

    • Implement algorithms for task scheduling and resource allocation

    • Handle conflicts and prioritize tasks effectively as a manager

    • Communicate clearly with team members and stakeholders during tough situations

  • Answered by AI
  • Q2. Design a schduler
  • Ans. 

    Design a scheduler for managing tasks and appointments efficiently.

    • Define the requirements and constraints of the scheduler

    • Implement a data structure to store tasks and appointments

    • Develop algorithms for task prioritization and scheduling

    • Include features for reminders and notifications

    • Consider scalability and performance optimizations

  • Answered by AI

Skills evaluated in this interview

Engineering Manager Interview Questions asked at other Companies

Q1. System Design - how would design a trading system, what db, cloud you would consider and why? how would ensure data is real time not near real time? How would you set up devOps for this ?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. SAAS based quetions
  • Q2. Networking basics and behaviour questions

Interview Preparation Tips

Interview preparation tips for other job seekers - good

Product Specialist Interview Questions asked at other Companies

Q1. How product specialist is different from product analyst?
View answer (1)
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Feb 2024.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Previous experience and technical round
  • Q2. Previous roles, customer experience
  • Q3. Technical roundabout their products
  • Q4. Presentation need to be submitted on 2nd round

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to study the whole process of their products.

Onboarding Specialist Interview Questions asked at other Companies

Q1. What are the requirements we need to know about a product to sell it?
View answer (9)

Bdm Executive Interview Questions & Answers

user image Anonymous

posted on 19 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Feb 2024.

Round 1 - Aptitude Test 

Normal aptitude rounds for logical thinking

Round 2 - One-on-one 

(5 Questions)

  • Q1. Experience discussion
  • Q2. Experience overview
  • Q3. Mock call based on scenario
  • Q4. Quota carrying full explanation
  • Ans. 

    Quota carrying refers to the sales target or goal that a salesperson is expected to meet within a specific time period.

    • Quota carrying is typically measured in terms of revenue or units sold.

    • Salespeople are often incentivized to meet or exceed their quota through bonuses or commissions.

    • Quotas can be set on a monthly, quarterly, or annual basis.

    • Failure to meet quota may result in consequences such as reduced commissions ...

  • Answered by AI
  • Q5. Scenario based questions

Bdm Executive Interview Questions asked at other Companies

Q1. What are your weaknesses and how to channelize it to make it productive
View answer (1)
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Freshworks Interview FAQs

How many rounds are there in Freshworks interview?
Freshworks interview process usually has 2-3 rounds. The most common rounds in the Freshworks interview process are Technical, One-on-one Round and Coding Test.
How to prepare for Freshworks interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Freshworks. The most common topics and skills that interviewers at Freshworks expect are customer support, CRM, SAN, Sales and GIT.
What are the top questions asked in Freshworks interview?

Some of the top questions asked at the Freshworks interview -

  1. Consider the situation where you have one critical customer requirement which i...read more
  2. What is a customer centered company? What are its main featur...read more
  3. Do you think so you are fit for Product marketi...read more
How long is the Freshworks interview process?

The duration of Freshworks interview process can vary, but typically it takes about less than 2 weeks to complete.

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Freshworks Interview Process

based on 128 interviews

Interview experience

4
  
Good
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Freshworks Reviews and Ratings

based on 699 reviews

3.5/5

Rating in categories

3.3

Skill development

3.6

Work-life balance

3.6

Salary

3.0

Job security

3.4

Company culture

3.0

Promotions

3.2

Work satisfaction

Explore 699 Reviews and Ratings
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