Freshworks Interview Questions, Process, and Tips

Q1. Automation Coding Selenium
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Q1. Manual Testing, Write test cases for integration test
Ans. 
Integration test cases ensure different modules work together correctly
• Identify integration points between modules

• Test data flow between modules

• Verify communication between modules

• Check for data consistency across modules
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Coding test contains two graph problems

HTML ,CSS, JAVASCRIPT

Topics of html css and javascript

Q1. My carrer related question
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Q2. And my profession work related question
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Q1. Communication Round
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Q2. Tell me about your self
Ans. 
I am a customer-oriented professional with experience in customer onboarding and a passion for delivering exceptional service.
• I have worked in customer onboarding for the past 5 years, ensuring smooth transitions for new customers.

• I excel at building relationships with clients and understanding their unique needs.

• I am skilled in conducting product demonstrations and training sessions to help customers get up and runnin...read more
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Q3. Why you Freshworks
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I chose Freshworks because of its reputation for excellent customer service and innovative products.
• Freshworks has a strong focus on customer satisfaction and provides top-notch support.

• The company offers a range of innovative products that help businesses streamline their customer onboarding process.

• Freshworks has a proven track record of success with numerous satisfied customers.

• The company's commitment to continuous...read more
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Q4. How can Freshworks can help your organization
Ans. 
Freshworks can help your organization by providing efficient customer onboarding solutions.
• Freshworks offers a user-friendly onboarding platform that streamlines the customer onboarding process.

• It provides customizable onboarding workflows to meet the specific needs of your organization.

• Freshworks enables automated onboarding tasks and notifications, reducing manual effort and improving efficiency.

• The platform offers c...read more
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Q5. Tell about past experience
Ans. 
I have experience in customer onboarding for a software company.
• Managed the onboarding process for new customers, ensuring a smooth transition

• Provided training and support to customers to help them understand and use the software effectively

• Collaborated with cross-functional teams to address customer concerns and resolve issues

• Implemented onboarding best practices to improve customer satisfaction and retention

• Utilized ...read more
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Find Lowest common ancestor of a 2 nodes of a binary tree

Q1. Design a web crawler system
Ans. 
Design a web crawler system to gather information from websites
• Identify the websites to crawl and the specific information to extract

• Implement a system to crawl the websites and extract the desired information

• Store the extracted data in a database for further analysis

• Consider scalability and efficiency in the design of the web crawler system
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Q1. Linux Questions
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Q1. Cloud related questions
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Q1. HR Discussion about culture and others
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