400+ Freshworks Interview Questions & Answers | Complete Prep Guide 2025

Freshworks Interview Experiences

Popular Designations

157 interviews found

Trainee Interview Questions & Answers

Anonymous

posted on 13 Sep 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

No response

I applied via LinkedIn and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - Aptitude Test

One hour aptitude test

Round 2 - Technical

(2 Questions)

Q1. Explain Software development life cycle

Ans.

Software development life cycle is a process used by software development teams to design, develop, test, and deploy software.

It involves planning, designing, coding, testing, and deployment stages.
Each stage has specific goals and deliverables.
Examples of SDLC models include Waterfall, Agile, and DevOps.

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Q2. Related to data structures

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Round 3 - HR

(1 Question)

Q1. Final HR Round about self introduction

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Skills evaluated in this interview

Trainee Interview Questions asked at other Companies

Q1. Ques1: There is a big file of words which is dynamically changing. We are continuously adding some words into it. How would you keep track of top 10 trending words at each moment? Ques2:Write a function that returns the length of the longes... read more

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Backend Engineer Lead Interview Questions & Answers

Anonymous

posted on 21 Jan 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Approached by Company and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Data structures and Algorithms

(3 Questions)

Q1. Find count of hard nodes in a binary tree ? A node is a hard node if it's current value is greater than its root's value.

Ans.

Count the number of hard nodes in a binary tree.

Traverse the binary tree using any traversal algorithm.
Compare the value of each node with its root's value.
Increment the count if the node's value is greater than its root's value.

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Q2. Find the department with maximum number of students ? Department table: Id, dept_name Student table: I'd, stident_name, dept_id

Ans.

The department with the maximum number of students needs to be found.

Join the Department and Student tables on the dept_id column
Group the data by department
Count the number of students in each department
Find the department with the maximum count

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Q3. How caching works ?

Ans.

Caching is a technique used to store frequently accessed data in a temporary storage for faster retrieval.

Caching improves performance by reducing the need to fetch data from the original source.
It involves storing data in a cache, which is a high-speed storage system closer to the user or application.
When a request is made for data, the cache is checked first, and if the data is found, it is returned quickly.
If the da...

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Round 2 - Technical

(3 Questions)

Q1. System design For bookmyshow. They asked me only to design the DB tables and their relationships. (Not asked the full design)

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Q2. When to have SQL and NoSql db ?

Ans.

SQL databases are suitable for structured data and complex queries, while NoSQL databases are better for unstructured data and high scalability.

Use SQL databases when data has a fixed schema and relationships between entities are well-defined.
Use NoSQL databases when data is unstructured or semi-structured, and when high scalability and performance are required.
SQL databases are better for complex queries involving mul...

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Q3. Questions about specific cases in my current project? Had I faced any struggles and how did I solved them ?

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be thorough with data structures and algorithms.
Practice SQL queries with joins, groupby, order by, having.
Practice System design questions for systems like bookmyshow, tinyurl generator with lot of focus on designing db tables and their relationships.

Skills evaluated in this interview

Backend Engineer Lead Interview Questions asked at other Companies

Q1. 6. How to make an Arraylist and add 5 numbers in Arraylist

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Freshworks Interview Questions and Answers for Freshers

Product Developer Interview Questions & Answers

Anonymous

posted on 5 Nov 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Result

Round 1 - Coding Test

3 to 4 coding questions were asked

Round 2 - One-on-one

(2 Questions)

Q1. Algorithm related

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Q2. Coding questions

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Product Developer Interview Questions asked at other Companies

Q1. What is the difference between GET and POST methods in HTTP?

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What people are saying about Freshworks

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Request for Job Referral or Guidance

Hi , I hope you're doing well! I am fresher , and I am a 2024 BE(CSE) graduate currently looking for an entry-level position. I am skilled in Python, ... read more

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Interview Questions & Answers

Anonymous

posted on 5 Mar 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Not Selected

I applied via Referral and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Technical

(1 Question)

Q1. Details about my work. How to solve for analytics requirements of both mid sized and enterprise companies?

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Round 2 - Case Study

How would you design phone for blind? How would you design a search with data distributed in multiple systems?

Round 3 - Technical

(1 Question)

Q1. How would you prioritize? How would you work with engineering team?

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Software Engineer Staff Interview Questions & Answers

Anonymous

posted on 4 Aug 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - Coding Test

Finding all possible combinations of a given sum in array of sorted integers

Software Engineer Staff Interview Questions asked at other Companies

Q1. Automation framework you worked on. How that help overall business unit.

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Get interview-ready with Top Freshworks Interview Questions

Senior Software Engineer 2 Interview Questions & Answers

Anonymous

posted on 30 Sep 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Instahyre and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - Coding Test

Covers basic theory concepts and then a simple coding questions with basic Data Structures

Round 2 - Design Test

(1 Question)

Q1. Design an online real time document sharing tool

Ans.

An online real time document sharing tool for collaboration and communication

Implement real-time editing and commenting features
Allow multiple users to access and edit the document simultaneously
Provide version control and history tracking
Include user authentication and permission settings
Support various file formats such as text, images, and videos

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Round 3 - Coding Test

DSA round. Sliding Window Problem

Skills evaluated in this interview

Senior Software Engineer 2 Interview Questions asked at other Companies

Q1. What microservices patterns are you aware ? let's assume that there is a microservice based architecture and service A is calling service B which in turn service C. If service b fails, how will you manage transaction and logging ?

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Lead QA Interview Questions & Answers

Anonymous

posted on 6 Aug 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Technical

(1 Question)

Q1. Automation Coding Selenium

Add your answer

Round 2 - Technical

(1 Question)

Q1. Manual Testing, Write test cases for integration test

Ans.

Integration test cases ensure different modules work together correctly

Identify integration points between modules
Test data flow between modules
Verify communication between modules
Check for data consistency across modules

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Skills evaluated in this interview

Lead QA Interview Questions asked at other Companies

Q1. Manual Testing, Write test cases for integration test

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Software Engineer Interview Questions & Answers

Swetha S

posted on 25 Nov 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - Coding Test

Coding test contains two graph problems

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more

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Frontend Developer Intern Interview Questions & Answers

Anonymous

posted on 28 Jul 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Aptitude Test

HTML ,CSS, JAVASCRIPT

Round 2 - Aptitude Test

Topics of html css and javascript

Round 3 - HR

(2 Questions)

Q1. My carrer related question

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Q2. And my profession work related question

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Interview Preparation Tips

Topics to prepare for Freshworks Frontend Developer Intern interview:

Html ,css ,javascript

Interview preparation tips for other job seekers - This is more helpfull to growth the carrer .and more learning skills to update for me.

Frontend Developer Intern Interview Questions asked at other Companies

Q1. Last Stone Weight Problem Explanation Given a collection of stones, each having a positive integer weight, perform the following operation: On each turn, select the two heaviest stones and smash them together. Assume the stones have weights... read more

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Interview Questions & Answers

Anonymous

posted on 1 Dec 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via LinkedIn and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(5 Questions)

Q1. Communication Round

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Q2. Tell me about your self

Ans.

I am a customer-oriented professional with experience in customer onboarding and a passion for delivering exceptional service.

I have worked in customer onboarding for the past 5 years, ensuring smooth transitions for new customers.
I excel at building relationships with clients and understanding their unique needs.
I am skilled in conducting product demonstrations and training sessions to help customers get up and runnin...

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Q3. Why you Freshworks

Ans.

I chose Freshworks because of its reputation for excellent customer service and innovative products.

Freshworks has a strong focus on customer satisfaction and provides top-notch support.
The company offers a range of innovative products that help businesses streamline their customer onboarding process.
Freshworks has a proven track record of success with numerous satisfied customers.
The company's commitment to continuous...

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Q4. How can Freshworks can help your organization

Ans.

Freshworks can help your organization by providing efficient customer onboarding solutions.

Freshworks offers a user-friendly onboarding platform that streamlines the customer onboarding process.
It provides customizable onboarding workflows to meet the specific needs of your organization.
Freshworks enables automated onboarding tasks and notifications, reducing manual effort and improving efficiency.
The platform offers c...

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Q5. Tell about past experience

Ans.

I have experience in customer onboarding for a software company.

Managed the onboarding process for new customers, ensuring a smooth transition
Provided training and support to customers to help them understand and use the software effectively
Collaborated with cross-functional teams to address customer concerns and resolve issues
Implemented onboarding best practices to improve customer satisfaction and retention
Utilized ...

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Freshworks Interview FAQs

How many rounds are there in Freshworks interview?

Freshworks interview process usually has 2-3 rounds. The most common rounds in the Freshworks interview process are Technical, One-on-one Round and Coding Test.

How to prepare for Freshworks interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Freshworks. The most common topics and skills that interviewers at Freshworks expect are customer support, CRM, SAN, Sales and GIT.

What are the top questions asked in Freshworks interview?

Some of the top questions asked at the Freshworks interview -

Consider the situation where you have one critical customer requirement which i...read more
What is a customer centered company? What are its main featur...read more
Do you think so you are fit for Product marketi...read more

How long is the Freshworks interview process?

The duration of Freshworks interview process can vary, but typically it takes about less than 2 weeks to complete.

Senior Software Engineer 290 salaries	₹0 L/yr - ₹0 L/yr
fresher 263 salaries	₹0 L/yr - ₹0 L/yr
Software Engineer 183 salaries	₹0 L/yr - ₹0 L/yr
Lead Software Engineer 178 salaries	₹0 L/yr - ₹0 L/yr
Product Specialist 113 salaries	₹0 L/yr - ₹0 L/yr

Freshworks Interview Questions, Process, and Tips

Top Freshworks Interview Questions and Answers

Freshworks Interview Experiences

157 interviews found

(2 Questions)

(1 Question)

Skills evaluated in this interview

Trainee Interview Questions asked at other Companies

(3 Questions)

(3 Questions)

Interview Preparation Tips

Skills evaluated in this interview

Backend Engineer Lead Interview Questions asked at other Companies

(2 Questions)

Product Developer Interview Questions asked at other Companies

Interview Questions & Answers

(1 Question)

(1 Question)

Software Engineer Staff Interview Questions asked at other Companies

(1 Question)

Skills evaluated in this interview

Senior Software Engineer 2 Interview Questions asked at other Companies

(1 Question)

(1 Question)

Skills evaluated in this interview

Lead QA Interview Questions asked at other Companies

Top Freshworks Software Engineer Interview Questions and Answers

Software Engineer Interview Questions asked at other Companies

(2 Questions)

Interview Preparation Tips

Frontend Developer Intern Interview Questions asked at other Companies

Interview Questions & Answers

(5 Questions)

Freshworks Interview FAQs

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