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Freshworks Interview Questions, Process, and Tips

Updated 10 Mar 2025

Top Freshworks Interview Questions and Answers

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Freshworks Interview Experiences

Popular Designations

158 interviews found

Product Specialist Interview Questions & Answers

user image Mamathi Chandrasekar

posted on 24 Oct 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

English proficiency test was conducted first

Round 2 - One-on-one 

(2 Questions)

  • Q1. What is that interests me
  • Q2. What are my strengths
  • Ans. 

    My strengths include strong communication skills, attention to detail, and ability to work well in a team.

    • Strong communication skills - able to effectively convey information to team members and clients

    • Attention to detail - meticulous in reviewing product specifications and identifying any errors

    • Ability to work well in a team - collaborate effectively with colleagues to achieve common goals

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Simple direct questions

Product Specialist Interview Questions asked at other Companies

Q1. How product specialist is different from product analyst?
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

SQL Based Test - Joins, Order of Execution

Round 2 - Technical 

(2 Questions)

  • Q1. Basic Excel based Questions
  • Q2. Basic SQL questions
Round 3 - Case Study 

Case study on how you would place a shop outlet in an airport?

Business Analyst Interview Questions asked at other Companies

Q1. You have 10 boxes of balls (each ball weighing exactly10 gm) with one box with defective balls (each one of the defective balls weigh 9 gm). You are given an electronic weighing machine and only one chance at it. How will you find out which... read more
View answer (9)
Freshworks Interview Questions and Answers for Freshers
illustration image
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2023. There were 4 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Hiring Manager round
Round 2 - Assignment 

Demo round (based on use case) with Senior Consultant

Round 3 - One-on-one 

(1 Question)

  • Q1. Round with Senior Manager
Round 4 - HR 

(1 Question)

  • Q1. Discussion with HRBP

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about Freshchat, Freshdesk and Freshservice. Analyse it's competitor's offerings. Learn about API testing, presales techniques, ITIL, demo techniques, POC, integration, etc.

Senior Solution Engineer Interview Questions asked at other Companies

Q1. What are the different methods to save cost in an Azure environment?
View answer (1)

Intern Interview Questions & Answers

user image Anonymous

posted on 28 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Database Design
  • Q2. SQL and Datawarehousing
Round 2 - HR 

(2 Questions)

  • Q1. Intrest & Hobbies
  • Q2. Education & Negociation

Intern Interview Questions asked at other Companies

Q1. Case. There is a housing society “The wasteful society”, you collect all the household garbage and sell it to 5 different businesses. Determine what price you will pay to the society members in Rs/kg, given you want to make a profit of 20% ... read more
View answer (8)

Freshworks interview questions for popular designations

 Senior Software Engineer

 (12)

 Lead Software Engineer

 (8)

 Product Specialist

 (7)

 Onboarding Specialist

 (7)

 Software Engineer

 (6)

 Graduate Trainee

 (5)

 fresher

 (4)

 Customer Success Manager

 (3)

I applied via Walk-in and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Java, Javascript, python, and software engineering,project, html.

Round 3 - One-on-one 

(4 Questions)

  • Q1. Html, Javascript, python, software engineering
  • Q2. Python, software development, software engineering
  • Q3. Html, Javascript, project
  • Q4. Html, python and web design, project

Interview Preparation Tips

Topics to prepare for Freshworks Franchise Manager interview:
  • Html,Javascript
  • Software Engineering
Interview preparation tips for other job seekers - Plz I want job and thank you given me the opportunity

Franchise Manager Interview Questions asked at other Companies

Q1. how you will be handling objection during channel onboarding
View answer (1)

Get interview-ready with Top Freshworks Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Reasoning and logical thinking

Round 2 - Assignment 

Aptitude test, English , communication skills

Interview Preparation Tips

Topics to prepare for Freshworks fresher Graduate interview:
  • Software Testing
  • Software Development
Interview preparation tips for other job seekers - I want the above rounds for the section process and based on my performance they need to choose me as their employee

fresher Graduate Interview Questions asked at other Companies

Q1. What is tally and it's work?
View answer (2)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2023. There were 5 interview rounds.

Round 1 - From current work exp 

(1 Question)

  • Q1. Explain your role in your current work
  • Ans. 

    I lead cross-functional teams to plan, execute, and deliver technical projects on time and within budget.

    • Lead cross-functional teams to plan and execute technical projects

    • Ensure projects are delivered on time and within budget

    • Coordinate with stakeholders to define project scope and objectives

  • Answered by AI
Round 2 - Behavioral 

(1 Question)

  • Q1. Stakeholder management
Round 3 - Estimation 

(1 Question)

  • Q1. Estimation techniques
Round 4 - Agile process 

(1 Question)

  • Q1. Questions around agile process
Round 5 - HR 

(1 Question)

  • Q1. Questions around aspirations and why this role this company

Technical Program Manager Interview Questions asked at other Companies

Q1. consider a scenario where you are collaborating with multiple PoDs (product teams), each of these are working on business critical deliverables with dedicated engineering teams but a common QA team for all. How will you ensure that the QA b... read more
View answer (2)

I applied via Approached by Company and was interviewed in Aug 2022. There were 4 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Implement hashmap in java
  • Ans. 

    Implementing hashmap in Java

    • Create an array of linked lists to store key-value pairs

    • Hash the key to get the index of the array

    • Insert the key-value pair at the index in the linked list

    • Handle collisions by chaining

    • Implement methods like put(), get(), remove()

    • Use generics to allow any type of key-value pairs

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Design round related to chat application
Round 3 - Technical 

(1 Question)

  • Q1. Design round, system design general questions
Round 4 - Behavioral 

(1 Question)

  • Q1. General discussions about team and tech stack

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview rounds were ok but no proper feedback was communicated

Skills evaluated in this interview

Top Freshworks Lead Software Engineer Interview Questions and Answers

Q1. Square Root with Decimal Precision Problem Statement You are provided with two integers, 'N' and 'D'. Your objective is to determine the square root of the number 'N' with a precision up to 'D' decimal places. This implies that the discrepa... read more
View answer (1)

Lead Software Engineer Interview Questions asked at other Companies

Q1. Square Root with Decimal Precision Problem Statement You are provided with two integers, 'N' and 'D'. Your objective is to determine the square root of the number 'N' with a precision up to 'D' decimal places. This implies that the discrepa... read more
View answer (1)
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself

Customer Success Manager Interview Questions asked at other Companies

Q1. How do you manage if 2 or 3 or even more tasks spontaneously are assigned upon?
View answer (2)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Coding Test 

Easy round a hackerrank test with easy to medium problems

Round 3 - Technical 

(1 Question)

  • Q1. Question based on binary search
Round 4 - HR 

(1 Question)

  • Q1. Nothing much just the offer discussion

Top Freshworks Software Engineer Interview Questions and Answers

Q1. Reverse Linked List Problem Statement Given a singly linked list of integers, return the head of the reversed linked list. Example: Initial linked list: 1 -> 2 -> 3 -> 4 -> NULLReversed linked list: 4 -> 3 -> 2 -> 1 -&g... read more
View answer (1)

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (203)
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Freshworks Interview FAQs

How many rounds are there in Freshworks interview?
Freshworks interview process usually has 2-3 rounds. The most common rounds in the Freshworks interview process are Technical, One-on-one Round and Coding Test.
How to prepare for Freshworks interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Freshworks. The most common topics and skills that interviewers at Freshworks expect are customer support, CRM, SAN, Sales and GIT.
What are the top questions asked in Freshworks interview?

Some of the top questions asked at the Freshworks interview -

  1. Consider the situation where you have one critical customer requirement which i...read more
  2. What is a customer centered company? What are its main featur...read more
  3. Do you think so you are fit for Product marketi...read more
How long is the Freshworks interview process?

The duration of Freshworks interview process can vary, but typically it takes about less than 2 weeks to complete.

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Freshworks Interview Process

based on 129 interviews

Interview experience

4
  
Good
View more

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Freshworks Reviews and Ratings

based on 702 reviews

3.5/5

Rating in categories

3.3

Skill development

3.6

Work-life balance

3.6

Salary

3.0

Job security

3.4

Company culture

3.0

Promotions

3.3

Work satisfaction

Explore 702 Reviews and Ratings
Senior Software Engineer
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