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Freshworks Interview Questions, Process, and Tips

Updated 20 Jan 2025

Top Freshworks Interview Questions and Answers

  • Q1. Square Root with Decimal Precision Problem Statement You are provided with two integers, 'N' and 'D'. Your objective is to determine the square root of the number 'N' wi ...read more
    asked in Lead Software Engineer interview
  • Q2. Triplets with Given Sum Problem Given an array or list ARR consisting of N integers, your task is to identify all distinct triplets within the array that sum up to a spe ...read more
    asked in Senior Software Engineer interview
  • Q3. Wildcard Pattern Matching Problem Statement Implement a wildcard pattern matching algorithm to determine if a given wildcard pattern matches a text string completely. Th ...read more
    asked in Software Developer interview
View all 101 questions

Freshworks Interview Experiences

Popular Designations

154 interviews found

Round 1 - Coding Test 

45 mins, Open source tech stack

Round 2 - Case Study 

Live case problem and 3 days of time to come up with a solution

Round 3 - One-on-one 

(1 Question)

  • Q1. Friendly , minimal of tech discussion.

Interview Preparation Tips

Interview preparation tips for other job seekers - It's ok to say, "I dont know " to them.

Graduate Engineer Trainee (Get) Interview Questions asked at other Companies

Q1. Q: 1 What is IC engine? What is the types of IC engine? Q:2 Difference between Otto cycle and Diesel cycle? What is the process of both cycle and what is the effeciency of both cycle ? Which one is good in effeciency? Q:3 Difference between... read more
View answer (2)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Coding Test 

Live coding with interviewer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well versed with dsa and system design. Having aws knowledge is added advantage.

Top Freshworks Software Engineer Interview Questions and Answers

Q1. Reverse Linked ListGiven a singly linked list of integers. Your task is to return the head of the reversed linked list. For example: The given linked list is 1 -> 2 -> 3 -> 4-> NULL. Then the reverse linked list is 4 -> 3 -&g... read more
View answer (5)

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (169)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Coding round with senior software engineer
Round 3 - One-on-one 

(1 Question)

  • Q1. Resume based discussion with lead software engineer
Round 4 - One-on-one 

(1 Question)

  • Q1. Resume based and coding round with hiring manager
Round 5 - One-on-one 

(1 Question)

  • Q1. Cross team resume based and coding round with a staff engineer
Round 6 - HR 

(1 Question)

  • Q1. Attitude and culture fit

Top Freshworks Senior Software Engineer Interview Questions and Answers

Q1. Triplets with Given SumYou are given an array/list ARR consisting of N integers. Your task is to find all the distinct triplets present in the array which adds up to a given number K. An array is said to have a triplet {ARR[i], ARR[j], ARR[... read more
View answer (3)

Senior Software Engineer Interview Questions asked at other Companies

Q1. Find Nth PrimeYou are given a number 'N'. Your task is to find Nth prime number. A prime number is a number greater than 1 that is not a product of two smaller natural numbers. Prime numbers have only two factors – 1 and the number itself. ... read more
View answer (6)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - Coding Test 

Write a program that solves sudoku

Round 2 - Technical 

(1 Question)

  • Q1. How do you build a tiny URL Application?
  • Ans. 

    A tiny URL application is built by generating short aliases for long URLs, storing them in a database, and redirecting users to the original URL when the alias is accessed.

    • Generate a unique short alias for each long URL

    • Store the alias and corresponding long URL in a database

    • Implement a redirect mechanism to redirect users from the alias to the original URL

    • Handle edge cases like duplicate URLs, expired aliases, and inva

  • Answered by AI

Skills evaluated in this interview

Top Freshworks Senior Software Engineer Interview Questions and Answers

Q1. Triplets with Given SumYou are given an array/list ARR consisting of N integers. Your task is to find all the distinct triplets present in the array which adds up to a given number K. An array is said to have a triplet {ARR[i], ARR[j], ARR[... read more
View answer (3)

Senior Software Engineer Interview Questions asked at other Companies

Q1. Find Nth PrimeYou are given a number 'N'. Your task is to find Nth prime number. A prime number is a number greater than 1 that is not a product of two smaller natural numbers. Prime numbers have only two factors – 1 and the number itself. ... read more
View answer (6)

Freshworks interview questions for popular designations

 Senior Software Engineer

 (12)

 Lead Software Engineer

 (8)

 Onboarding Specialist

 (7)

 Product Specialist

 (6)

 Software Engineer

 (6)

 fresher

 (4)

 Graduate Trainee

 (4)

 Business Development Executive

 (3)

I was interviewed before May 2021.

Round 1 - Coding Test 

(3 Questions)

Round duration - 60 minutes
Round difficulty - Medium

  • Q1. 

    Merge Two Sorted Arrays Problem Statement

    Given two sorted integer arrays ARR1 and ARR2 of size M and N, respectively, merge them into ARR1 as one sorted array. Assume that ARR1 has a size of M + N to hol...

  • Q2. 

    Valid Parentheses Problem Statement

    Given a string 'STR' consisting solely of the characters “{”, “}”, “(”, “)”, “[” and “]”, determine if the parentheses are balanced.

    Input:

    The first line contains an...
  • Q3. 

    Reverse Integer Problem Statement

    Given a 32-bit signed integer N, your task is to return the reversed integer. If reversing the integer causes overflow, return -1.

    Input:

    The first line contains an int...
Round 2 - Assignment 

Round duration - 60 minutes
Round difficulty - Easy

Round 3 - Face to Face 

(2 Questions)

Round duration - 45 minutes
Round difficulty - Easy

  • Q1. 

    Deepest Left Leaf Node Problem Statement

    You are provided with a binary tree consisting of 'N' nodes. Your goal is to identify the deepest leaf node that is a left child of some node within the given bina...

  • Q2. 

    Sub Sort Problem Statement

    You are given an integer array ARR. Determine the length of the shortest contiguous subarray which, when sorted in ascending order, results in the entire array being sorted in a...

Round 4 - Face to Face 

(1 Question)

Round duration - 45 minutes
Round difficulty - Easy

  • Q1. 

    Invert a Binary Tree

    You are provided with a Binary Tree and one of its leaf nodes. Your task is to invert this binary tree, making sure to adhere to the following guidelines:

    • The given leaf node beco...
Round 5 - HR 

Round duration - 30 minutes
Round difficulty - Easy

This Round the HR checks whether you will be good fit for culture code that's followed by the company.

Interview Preparation Tips

Professional and academic backgroundI completed Electrical Engineering from Sri Krishna College of Engineering and Technology. I applied for the job as Graduate Trainee in ChennaiEligibility criteriaAbove 7 CGPAFreshworks interview preparation:Topics to prepare for the interview - Data Structures, Algorithms, SQL, OOPS, Basics of system design.Time required to prepare for the interview - 7 monthsInterview preparation tips for other job seekers

Tip 1 : Make sure that you have good understand of data structures, Algorithm and OOPS
Tip 2 : Practice as many problems as you can in any platform that you are comfortable on.
Tip 3 : Have a decent knowledge on SQL, DBMS, OS, computer networks

Application resume tips for other job seekers

Tip 1 : Keep your resume short preferably 1 page and make sure its communicating all points 
Tip 2 : Add only those thing that you are confident on.

Final outcome of the interviewSelected

Skills evaluated in this interview

Top Freshworks Graduate Trainee Interview Questions and Answers

Q1. Valid Parentheses Problem Statement Given a string 'STR' consisting solely of the characters “{”, “}”, “(”, “)”, “[” and “]”, determine if the parentheses are balanced. Input: The first line contains an integer 'T' representing the number o... read more
Add answer

Graduate Trainee Interview Questions asked at other Companies

Q1. Given an array, how do you get the count of pairs that sum to even
View answer (8)

Get interview-ready with Top Freshworks Interview Questions

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What makes you perfect for this role?
Round 3 - Assignment 

Demo of the product - had to make a end to end demo of the SaaS tool they had.

Interview Preparation Tips

Interview preparation tips for other job seekers - Its always best to answer such questions with an example. I usually quote or share one of my life experience and relate it to the job role. For example for a support role, one can say - " I know how support team functions, we all have gone to some or the other support looking for answers , looking for refunds. And i understand the importance of this role. I am good with people and even better at handling questions. So i am sure i will be a good fit for this role.

Product Specialist Interview Questions asked at other Companies

Q1. How product specialist is different from product analyst?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Online 

(5 Questions)

  • Q1. Don't have ask questions
  • Q2. No haven't questions I m clearly
  • Q3. What's is salary in monthly
  • Q4. What is earn this platform
  • Q5. Freshers.. i am fully be positive to do it
Round 2 - Technical 

(3 Questions)

  • Q1. I am learning a new new thinking a lot it's my nature
  • Q2. Learning a lot a new jobs new platform etc
  • Q3. This website are best I think so I searched
Round 3 - Case Study 

I m interested on doing work n complete at the time

Technical Engineer Interview Questions asked at other Companies

Q1. The hydraulic steering device of a dish antenna for satellite tracking works by adjusting the elevation using a hydraulic ram. Oil can be pumped into the ram to raise the elevation. The hydraulic seals leak pressure very slowly such that ad... read more
View answer (1)

I applied via Company Website and was interviewed in Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Assignment 

Assessment of strength in Excel and Google sheets

Round 3 - Technical 

(1 Question)

  • Q1. Critical thinking assignment were given. All were on the spot.

Interview Preparation Tips

Topics to prepare for Freshworks Senior Business Analyst interview:
  • Business Analysis
  • SQL
  • Advanced Excel
  • Business Planning
Interview preparation tips for other job seekers - Be strong in your previous experience work and pls have the ability to explain the projects you have undertaken.

Senior Business Analyst Interview Questions asked at other Companies

Q1. Difference between annuity and pension, types of annuity and pension, actions done on a policy, policy flow, RI insurance and it’s types and difference between them. Coinsurance, what are the charges when u cancel policy in 1st year vs 3rd ... read more
View answer (1)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed before Oct 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Coding Test 

Dont remember the questions. But basic tree questions

Round 3 - Technical 

(1 Question)

  • Q1. Design discussion
Round 4 - Technical 

(1 Question)

  • Q1. Design questions
Round 5 - HR 

(1 Question)

  • Q1. A senior manager asked some HR questions and one design question

Technical Lead Interview Questions asked at other Companies

Q1. 1. Explain 5 mins the flow from requirement analysis to production deployment and tools used in the process. 2. What is auto-scaling in a microservices architecture? 3. Difference between micro-service and serverless. 4. If you were going t... read more
View answer (4)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. All technical in depth questions on projects handled
Round 3 - Technical 

(1 Question)

  • Q1. Tech questions, stake holder management
Round 4 - Technical 

(1 Question)

  • Q1. More focus on tech and people management

Interview Preparation Tips

Interview preparation tips for other job seekers - Tech people management, stakeholder management. Its mostly 3 rounds and one HR round

Senior Engineering Manager Interview Questions asked at other Companies

Q1. How do you ensure a payment does get credited to wrong employee account?
View answer (1)

Freshworks Interview FAQs

How many rounds are there in Freshworks interview?
Freshworks interview process usually has 2-3 rounds. The most common rounds in the Freshworks interview process are Technical, One-on-one Round and Coding Test.
How to prepare for Freshworks interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Freshworks. The most common topics and skills that interviewers at Freshworks expect are customer support, CRM, SAN, Sales and GIT.
What are the top questions asked in Freshworks interview?

Some of the top questions asked at the Freshworks interview -

  1. Consider the situation where you have one critical customer requirement which i...read more
  2. What is a customer centered company? What are its main featur...read more
  3. Do you think so you are fit for Product marketi...read more
How long is the Freshworks interview process?

The duration of Freshworks interview process can vary, but typically it takes about less than 2 weeks to complete.

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Freshworks Interview Process

based on 123 interviews

Interview experience

4.1
  
Good
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Freshworks Reviews and Ratings

based on 680 reviews

3.5/5

Rating in categories

3.3

Skill development

3.6

Work-life balance

3.6

Salary

3.1

Job security

3.4

Company culture

3.0

Promotions

3.3

Work satisfaction

Explore 680 Reviews and Ratings
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₹10.6 L/yr - ₹36 L/yr

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