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Freshworks Interview Questions, Process, and Tips

Updated 20 Jan 2025

Top Freshworks Interview Questions and Answers

  • Q1. Square Root with Decimal Precision Problem Statement You are provided with two integers, 'N' and 'D'. Your objective is to determine the square root of the number 'N' wi ...read more
    asked in Lead Software Engineer interview
  • Q2. Triplets with Given Sum Problem Given an array or list ARR consisting of N integers, your task is to identify all distinct triplets within the array that sum up to a spe ...read more
    asked in Senior Software Engineer interview
  • Q3. Wildcard Pattern Matching Problem Statement Implement a wildcard pattern matching algorithm to determine if a given wildcard pattern matches a text string completely. Th ...read more
    asked in Software Developer interview
View all 101 questions

Freshworks Interview Experiences

Popular Designations

154 interviews found

I applied via Company Website and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Understanding of API, SSO, Chatbots, previous work experience, behavioural questions- use STAR method to answer
Round 2 - Assignment 

Case Study Presentation. Of all the FreshWorks suite of products that we offer, learn one,.look at the case studies, success stories and prepare a similar case study involving the CX pain-points, reason behind implementing that particular FW product, 90 day results after implantation etc. Present it to an interview panel of 3, Q&A session

Round 3 - HR 

(1 Question)

  • Q1. Culture fitment. Go through FreshWorks Blogs and LinkedIn to understand the culture, values, motto etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Anyo person with a B2B SAAS sales/ CSM background applying at FreshWorks should be easy.
For someone who's not. Have some knowledge of tech concepts like API, Cloud Technology, SSO and authentication types, How a typical Helpdesk ( ticketing tool) functions. Knowledge about Customer Success, KPIs etc. How to give a good presentation

Customer Success Manager Interview Questions asked at other Companies

Q1. How do you manage if 2 or 3 or even more tasks spontaneously are assigned upon?
View answer (2)

I applied via Company Website and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Why do you want a job?
  • Ans. 

    I want a job because I am passionate about writing and creating engaging content.

    • I have a strong passion for writing and creating content.

    • I enjoy the process of researching and learning about different topics.

    • I love the challenge of crafting compelling and informative articles.

    • I want to contribute my skills and creativity to a team and make a positive impact.

    • I am excited about the opportunity to continuously learn and

  • Answered by AI
  • Q2. How do you sincere your job Explain?
  • Ans. 

    To sincerely do my job as a Content Writer, I prioritize understanding the audience, conducting thorough research, and delivering high-quality content.

    • Understand the target audience and their needs

    • Conduct comprehensive research on the topic

    • Create engaging and informative content

    • Proofread and edit for accuracy and clarity

    • Meet deadlines and deliver work on time

    • Continuously improve writing skills through learning and feed

  • Answered by AI
  • Q3. Are you satisfy for this job
  • Ans. 

    Yes, I am satisfied for this job.

    • I am excited about the opportunity to work as a content writer.

    • I have the necessary skills and experience for the role.

    • I am passionate about writing and creating engaging content.

    • I believe this job aligns with my career goals and interests.

    • I am confident in my ability to meet the expectations of the role.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I am very happy for my interviwe

Content Writer Interview Questions asked at other Companies

Q1. What are the steps to follow to write good content?
View answer (5)

I applied via Referral

Interview Questionnaire 

1 Question

  • Q1. Ds related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong in DS and algo and should good logical thinking.

Top Freshworks Senior Software Engineer Interview Questions and Answers

Q1. Triplets with Given SumYou are given an array/list ARR consisting of N integers. Your task is to find all the distinct triplets present in the array which adds up to a given number K. An array is said to have a triplet {ARR[i], ARR[j], ARR[... read more
Add answer

Senior Software Engineer Interview Questions asked at other Companies

Q1. Find Nth PrimeYou are given a number 'N'. Your task is to find Nth prime number. A prime number is a number greater than 1 that is not a product of two smaller natural numbers. Prime numbers have only two factors – 1 and the number itself. ... read more
View answer (1)

I applied via LinkedIn and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Data structures and algorithms

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well

Top Freshworks Software Engineer Interview Questions and Answers

Q1. Reverse Linked ListGiven a singly linked list of integers. Your task is to return the head of the reversed linked list. For example: The given linked list is 1 -> 2 -> 3 -> 4-> NULL. Then the reverse linked list is 4 -> 3 -&g... read more
View answer (5)

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (169)

Freshworks interview questions for popular designations

 Senior Software Engineer

 (12)

 Lead Software Engineer

 (8)

 Onboarding Specialist

 (7)

 Product Specialist

 (6)

 Software Engineer

 (6)

 fresher

 (4)

 Graduate Trainee

 (4)

 Business Development Executive

 (3)

I applied via Company Website and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is your name
  • Ans. 

    My name is [Your Name].

    • My name is [Your Name].

    • I go by the name [Your Name].

    • You can call me [Your Name].

  • Answered by AI
  • Q2. What is your qualifications

Interview Preparation Tips

Interview preparation tips for other job seekers - This is my first interview

Medical Representative Interview Questions asked at other Companies

Q1. Explain Mechanism of action of certain drug's? Check out which Drug's are related Example Cardiac drug or Diabetes
View answer (16)

Get interview-ready with Top Freshworks Interview Questions

Interview Questionnaire 

1 Question

  • Q1. Most of the questions were based on how I am carrying out the activities in the current employment.

Treasury Accountant Interview Questions asked at other Companies

Q1. What items were covered in SOX Reports
View answer (1)

I applied via Company Website and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. General questions on sales cycle and how I would add value to their company.

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was smooth and very comforting. All the panel members were very friendly and encouraging.
Overall, a very positive experience.

Sales Development Representative Interview Questions asked at other Companies

Q1. How to improve sales skills
View answer (1)

I was interviewed before Mar 2021.

Round 1 - Coding Test 

(1 Question)

Round duration - 60 Minutes
Round difficulty - Easy

  • Q1. 

    Level Order Traversal Problem Statement

    Given a binary tree of integers, return the level order traversal of the binary tree.

    Input:

    The first line contains an integer 'T', representing the number of te...
  • Ans. Breadth First Search

    In the level order traversal, we will be using queue data structure which has the property FIRST IN FIRST OUT that’s why which nodes come first in current level the children of that node will also come first for the next level. So, we visit all the nodes one by one of the current level and push into the queue so that when we will be complete with the current level, then we can start exploring nodes ...

  • Answered Anonymously
Round 2 - Coding Test 

(1 Question)

Round duration - 45 minutes
Round difficulty - Easy

  • Q1. What is a deadlock in DBMS, and can you explain the concepts of join and query?
Round 3 - Coding Test 

(1 Question)

Round duration - 60 Minutes
Round difficulty - Medium

  • Q1. Design a system for Twitter, outlining the key components and architecture involved.
Round 4 - Coding Test 

(2 Questions)

Round duration - 60 Minutes
Round difficulty - Medium

  • Q1. 

    Maximum Subarray Sum Queries

    You are provided with an array of ‘N’ integers and ‘Q’ queries. Each query requires calculating the maximum subarray sum in a specified range of the array.

    Input:

    The first ...
  • Ans. Brute Force Approach

    The key idea is to process the queries as asked. Forgiven ‘l’ and ‘r’  we need to find the maximum sub-array sum from ‘l’ to ‘r’. For this, we can use the Kadane algorithm. To know more about the Kadane algorithm refer to this:-

    https://cp-algorithms.com/others/maximum_average_segment.html

    Space Complexity: O(1)Explanation:

    O(1)

     

     We are using constant space to solve this.

    Time Complexity...
  • Answered Anonymously
  • Q2. 

    Sort 0 1 2 Problem Statement

    Given an integer array arr of size 'N' containing only 0s, 1s, and 2s, write an algorithm to sort the array.

    Input:

    The first line contains an integer 'T' representing the n...
  • Ans. Sorting

    Use any good sorting algorithm like Merge Sort, Quick Sort or inbuilt sorting function of different languages.

    • Sort the Array and just return.
    Space Complexity: O(1)Explanation:

    O(1), As we are using constant space.

    Time Complexity: O(nlogn)Explanation:

    O(N*log(N)), where ‘N’ is the size of the array.

    We are using inbuilt sort algorithm which has Overall Time Complexity O(N*log(N))

  • Answered Anonymously
Round 5 - Coding Test 

Round duration - 20 Minutes
Round difficulty - Medium

Interview Preparation Tips

Professional and academic backgroundI applied for the job as SDE - 1 in ChennaiEligibility criteria7 CGPAFreshworks interview preparation:Topics to prepare for the interview - Algorithms, Data Structures, Dynamic Programming, OOPS, System DesignTime required to prepare for the interview - 2.5 MonthsInterview preparation tips for other job seekers

Tip 1 : Prepare DS and Algo
Tip 2 : Prepare Dynamic programming 

Application resume tips for other job seekers

Tip 1 : Good in DS and algo that will be help in the interview that is very neccassry
Tip 2 : Prepare DBMS

Final outcome of the interviewSelected

Skills evaluated in this interview

Top Freshworks Software Developer Interview Questions and Answers

Q1. Wildcard Pattern MatchingGiven a text and a wildcard pattern of size N and M respectively, implement a wildcard pattern matching algorithm that finds if the wildcard pattern is matched with the text. The matching should cover the entire tex... read more
View answer (3)

Software Developer Interview Questions asked at other Companies

Q1. Maximum Subarray SumGiven an array of numbers, find the maximum sum of any contiguous subarray of the array. For example, given the array [34, -50, 42, 14, -5, 86], the maximum sum would be 137, since we would take elements 42, 14, -5, and ... read more
View answer (40)

Data Analyst Interview Questions & Answers

user image Anonymous

posted on 20 Apr 2020

I applied via Referral and was interviewed in Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Projects, Out of box thinking
  • Q2. Few significant accomplishments in previous companies
  • Q3. Tools and technologies
  • Q4. Case study. Problem statement given and asked to provide a solution

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. If you do not have a clue on any qn asked , admit it. Quote real time work examples whenever a qn is asked. Explain how you had done it in your previous companies.

Data Analyst Interview Questions asked at other Companies

Q1. Suppose there is a room in the office and X people enter room throughout the day, Y people leave throughout the day [continuously people are entering the room, some are staying there, and rest are going out] .. so tell me the code to calcul... read more
View answer (11)

I applied via Walk-in and was interviewed in Sep 2020. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Java
  • Q2. Oops concept
  • Q3. Sallary details

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview is so high level so I keep everyone in hardworking

Java Software Engineer Interview Questions asked at other Companies

Q1. How to implement executor framework and it's benefits
View answer (1)

Freshworks Interview FAQs

How many rounds are there in Freshworks interview?
Freshworks interview process usually has 2-3 rounds. The most common rounds in the Freshworks interview process are Technical, One-on-one Round and Coding Test.
How to prepare for Freshworks interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Freshworks. The most common topics and skills that interviewers at Freshworks expect are customer support, CRM, SAN, Sales and GIT.
What are the top questions asked in Freshworks interview?

Some of the top questions asked at the Freshworks interview -

  1. Consider the situation where you have one critical customer requirement which i...read more
  2. What is a customer centered company? What are its main featur...read more
  3. Do you think so you are fit for Product marketi...read more
How long is the Freshworks interview process?

The duration of Freshworks interview process can vary, but typically it takes about less than 2 weeks to complete.

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Freshworks Interview Process

based on 123 interviews

Interview experience

4.1
  
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Freshworks Reviews and Ratings

based on 680 reviews

3.5/5

Rating in categories

3.3

Skill development

3.6

Work-life balance

3.6

Salary

3.1

Job security

3.4

Company culture

3.0

Promotions

3.3

Work satisfaction

Explore 680 Reviews and Ratings
Senior Software Engineer
286 salaries
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₹10.6 L/yr - ₹36 L/yr

fresher
216 salaries
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₹1 L/yr - ₹6 L/yr

Software Engineer
184 salaries
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₹5.5 L/yr - ₹16.1 L/yr

Lead Software Engineer
180 salaries
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₹17.2 L/yr - ₹50 L/yr

Product Specialist
111 salaries
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