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Freshworks Interview Questions, Process, and Tips

Updated 20 Jan 2025

Top Freshworks Interview Questions and Answers

  • Q1. Square Root with Decimal Precision Problem Statement You are provided with two integers, 'N' and 'D'. Your objective is to determine the square root of the number 'N' wi ...read more
    asked in Lead Software Engineer interview
  • Q2. Triplets with Given Sum Problem Given an array or list ARR consisting of N integers, your task is to identify all distinct triplets within the array that sum up to a spe ...read more
    asked in Senior Software Engineer interview
  • Q3. Wildcard Pattern Matching Problem Statement Implement a wildcard pattern matching algorithm to determine if a given wildcard pattern matches a text string completely. Th ...read more
    asked in Software Developer interview
View all 101 questions

Freshworks Interview Experiences

Popular Designations

154 interviews found

I was interviewed before Aug 2016.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself and what are your hobbies?
  • Ans. 

    I am a passionate business developer with a love for outdoor activities and photography.

    • I have a background in sales and marketing, with a focus on building strong client relationships.

    • I enjoy hiking and camping in my free time, exploring new trails and capturing beautiful landscapes with my camera.

    • Photography is not only a hobby but also a creative outlet for me, allowing me to express myself through visual storytelli

  • Answered by AI
  • Q2. Asked about my favorite subject in Engineering (had to lie of course since there were none :p)

Interview Preparation Tips

Round: Group Discussion
Experience: I was advocating for the latter, considering I'm a move freak. Movies Definitely help generate ideas and very much help in building a conversation when you discuss about them socially.
Tips: Focus more on the details and support your reasoning with facts. This will help you gain lot of attention during the discussion as it will be pivotal in getting noticed.
Duration: 30 minutes

Round: HR Interview
Experience: It was a very general discussion. The turning point was when I started diving deep into my topics of interest like sports and tv series. That's when the conversation became very engaging.
Tips: Make sure you maintain that connect with the interviewer throughout the discussion. This will definitely build a lot of confidence in the interviewer for selecting you as a valuable resource.

Round: Technical Interview
Experience: Discussed about Networking and it various implementations. Describe more about hub,switch, router,etc.
Tips: Be confident while explaining. Even if you bull s**t doesn't matter. Make sure you remain calm throughout, this will help you see breeze through the meeting.

Round: Test
Experience: Explain briefly how you can sell a product to a customer. I was told to sell an application. I chose Dropbox and mentioned the various benefits it offers.
Tips: Focus less on selling and orient your questions more like a consultant. This will help you gain more trust and ultimately seal the deal.
Duration: 20 minutes
Total Questions: 1

Skills: Technical Analysis, Conversation Skills, Ability To Convince
College Name: Sri Venkateswara College Of Engineering

Business Developer Interview Questions asked at other Companies

Q1. What are the technical aspects involved in business development?
View answer (1)

Interview Questionnaire 

1 Question

  • Q1. How will u sell this pen
  • Ans. 

    I will sell this pen by highlighting its unique features and demonstrating its usefulness in various scenarios.

    • Emphasize the pen's sleek design and high-quality materials

    • Highlight its smooth writing experience and quick-drying ink

    • Demonstrate its versatility by showcasing its compatibility with different paper types

    • Offer a special promotion or discount to incentivize purchase

    • Provide testimonials from satisfied customers

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Testing of your verbal level.
Tips: Just use simple and plain language to explain your context.
Duration: 1 hour
Total Questions: 30

Round: Group Discussion
Experience: U have to either against or for beef ban.
Tips: Just be clear about what u say.And start as quick as possible.
Duration: 10 minutes

Skills: Verbal Ability
College Name: SSN

Bussiness Sales Interview Questions asked at other Companies

Q1. How will u sell this pen
View answer (1)

I was interviewed in Jan 2017.

Interview Questionnaire 

2 Questions

  • Q1. Basic JavaScript Questions Object Oriented JavaScript and Basic Algorithm Concepts
  • Q2. JavaScript (ECMA6, Arrow function , Map, Reduce, Parsing array of Object) , Css3(Less and Saas), HTML5(Api's and New Elements), Architecture overview of project

Interview Preparation Tips

Round: Technical Interview
Experience: Telephonic Discussion with Team member. Interactive discussion lost for 20 min. Just to check your Basics and Problem solving Skills.

Round: Technical Interview
Experience: Mixed of F2F Discussion and System round. Autocomplete text box which loads value from Server. Each key-press it should make a http call and also matched values should be filtered from already received list.

Front end Developer Interview Questions asked at other Companies

Q1. Non-Decreasing Array Problem Statement Given an integer array ARR of size N, determine if it can be transformed into a non-decreasing array by modifying at most one element. An array is defined as non-decreasing if ARR[i] <= ARR[i + 1] f... read more
View answer (3)

Interview Questionnaire 

10 Questions

  • Q1. Tell me about yourself?
  • Ans. 

    I am a product marketer with 5 years of experience in developing and executing successful marketing strategies.

    • Experienced in market research and analysis

    • Skilled in creating compelling product messaging

    • Proficient in developing go-to-market plans

    • Collaborative team player with strong communication skills

  • Answered by AI
  • Q2. Do you think so you are fit for Product marketing?
  • Ans. 

    Yes, I believe I am fit for Product Marketing.

    • I have a strong understanding of the target audience and their needs.

    • I am skilled in market research and analysis.

    • I have experience in developing and executing successful marketing campaigns.

    • I am able to effectively communicate the value of a product to potential customers.

    • I am creative and able to come up with innovative marketing strategies.

    • I am able to work collaborative...

  • Answered by AI
  • Q3. What are the keys to marketing success?
  • Ans. 

    The keys to marketing success are understanding your audience, creating a strong brand, and effective communication.

    • Understand your target audience and their needs

    • Create a strong brand identity that resonates with your audience

    • Develop a clear and concise message that communicates the value of your product or service

    • Utilize multiple channels to reach your audience, including social media, email marketing, and advertisin...

  • Answered by AI
  • Q4. What is a customer centered company? What are its main features?
  • Ans. 

    A customer centered company prioritizes customer needs and satisfaction over profits.

    • Focuses on understanding and meeting customer needs

    • Values customer feedback and uses it to improve products/services

    • Provides excellent customer service

    • Tailors marketing and messaging to customer preferences

    • Prioritizes long-term customer relationships over short-term profits

  • Answered by AI
  • Q5. Differentiate between business market and consumer market
  • Ans. 

    Business market refers to organizations that buy goods and services for use in their own products or operations, while consumer market refers to individuals or households who buy goods and services for personal use.

    • Business market involves larger purchases and longer decision-making processes

    • Consumer market involves smaller purchases and shorter decision-making processes

    • Business market focuses on functionality and effi...

  • Answered by AI
  • Q6. Questions on my Internship
  • Q7. Questions on my final year project
  • Q8. Questions on my higher studies plan
  • Q9. Prioritize?Consumer or Boss?
  • Q10. Questions about my startup

Interview Preparation Tips

Round: Resume Shortlist
Experience: Resume has been shortlisted based on the criteria related to the concerned job profile.I forwarded resume through one of my friend who is working in Fresh Desk.
Tips: 1)Build your management section well on your resume.

Round: HR Interview
Experience: I was not saying correct answer to all the questions.I tried managing well.They mainly checked for attitude,passion towards working in a startup.
Tips: 1)Have a good attitude
2)Show case your leadership skills.
3)Show your passion.
4)Manage well.
5)Impress HR.

General Tips: 1)Make sure you design your CV according to the job profile.
2)Show case your attitude,passion,entrepreneurial skills and leadership skills to
Skills: LOGICAL THINKING ABILITIES, Entrepreneur, Startups, Marketing, Attitude, Passsion, Leadershi
College Name: Anna University Chennai

Product Marketing Interview Questions asked at other Companies

Q1. If client ask to get the instant packaging Within a day, whereas packaging takes more than 2 days what will you do in this situation?
View answer (2)

Freshworks interview questions for popular designations

 Senior Software Engineer

 (12)

 Lead Software Engineer

 (8)

 Onboarding Specialist

 (7)

 Product Specialist

 (6)

 Software Engineer

 (6)

 fresher

 (4)

 Graduate Trainee

 (4)

 Business Development Executive

 (3)

Freshworks Interview FAQs

How many rounds are there in Freshworks interview?
Freshworks interview process usually has 2-3 rounds. The most common rounds in the Freshworks interview process are Technical, One-on-one Round and Coding Test.
How to prepare for Freshworks interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Freshworks. The most common topics and skills that interviewers at Freshworks expect are customer support, CRM, SAN, Sales and GIT.
What are the top questions asked in Freshworks interview?

Some of the top questions asked at the Freshworks interview -

  1. Consider the situation where you have one critical customer requirement which i...read more
  2. What is a customer centered company? What are its main featur...read more
  3. Do you think so you are fit for Product marketi...read more
How long is the Freshworks interview process?

The duration of Freshworks interview process can vary, but typically it takes about less than 2 weeks to complete.

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Freshworks Interview Process

based on 123 interviews

Interview experience

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Freshworks Reviews and Ratings

based on 681 reviews

3.5/5

Rating in categories

3.3

Skill development

3.6

Work-life balance

3.6

Salary

3.1

Job security

3.4

Company culture

3.0

Promotions

3.2

Work satisfaction

Explore 681 Reviews and Ratings
Senior Software Engineer
287 salaries
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₹11 L/yr - ₹36 L/yr

fresher
214 salaries
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₹1 L/yr - ₹6 L/yr

Software Engineer
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₹5.3 L/yr - ₹16.1 L/yr

Lead Software Engineer
180 salaries
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₹17.2 L/yr - ₹50 L/yr

Product Specialist
111 salaries
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₹5 L/yr - ₹10.9 L/yr

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