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Freshworks Interview Questions, Process, and Tips

Updated 20 Jan 2025

Top Freshworks Interview Questions and Answers

  • Q1. Square Root with Decimal Precision Problem Statement You are provided with two integers, 'N' and 'D'. Your objective is to determine the square root of the number 'N' wi ...read more
    asked in Lead Software Engineer interview
  • Q2. Triplets with Given Sum Problem Given an array or list ARR consisting of N integers, your task is to identify all distinct triplets within the array that sum up to a spe ...read more
    asked in Senior Software Engineer interview
  • Q3. Wildcard Pattern Matching Problem Statement Implement a wildcard pattern matching algorithm to determine if a given wildcard pattern matches a text string completely. Th ...read more
    asked in Software Developer interview
View all 101 questions

Freshworks Interview Experiences

Popular Designations

154 interviews found

Interview Questionnaire 

2 Questions

  • Q1. SSLC /1ST PUC / 2nd puc student English medeim
  • Q2. Jobserching

Computer Operator Interview Questions asked at other Companies

Q1. Which program language do you use regularly in your work
View answer (3)

Security Officer Interview Questions & Answers

user image Ummed Singh

posted on 14 Jan 2021

Interview Questionnaire 

1 Question

  • Q1. What is living feslety
  • Ans. 

    Living feslety is not a known term or concept in the security field.

    • Living feslety is not a recognized term or concept in the security industry.

    • It is possible that the interviewer misspoke or meant to ask a different question.

    • As a security officer, it is important to be knowledgeable about various security protocols and procedures.

    • Some common responsibilities of a security officer include monitoring surveillance footag...

  • Answered by AI

Security Officer Interview Questions asked at other Companies

Q1. What deference between material handling and man handling
View answer (23)

Data Analyst Interview Questions & Answers

user image Anonymous

posted on 20 Apr 2020

I applied via Referral and was interviewed in Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Hands on experience on visualization tools like Power BI, sisense
  • Q2. About saas industry
  • Q3. Case study giving a situation or a problem to solve w.r.t your profile
  • Q4. Most complex solution delieved in previous company
  • Ans. 

    Implemented a machine learning model to predict customer churn using advanced algorithms

    • Developed a predictive model using logistic regression, random forest, and gradient boosting

    • Utilized feature engineering techniques to improve model performance

    • Integrated the model into the company's CRM system for real-time predictions

  • Answered by AI
  • Q5. Questions on projects

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer out of box and explain your most significant jobs/projects delivered

Data Analyst Interview Questions asked at other Companies

Q1. Suppose there is a room in the office and X people enter room throughout the day, Y people leave throughout the day [continuously people are entering the room, some are staying there, and rest are going out] .. so tell me the code to calcul... read more
View answer (11)

Copywriter, data entry Interview Questions & Answers

user image Anonymous

posted on 7 Dec 2020

I applied via Company Website and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. I Deaf my name is darwin ...How a you do can join for help me??
  • Q2. I did to have different my do is life ...i m been to missing job ...i do different
  • Q3. I m peace my mind is good

Interview Preparation Tips

Interview preparation tips for other job seekers - You feel help for me ...please
I do different have my has is not life ..

Freshworks interview questions for popular designations

 Senior Software Engineer

 (12)

 Lead Software Engineer

 (8)

 Onboarding Specialist

 (7)

 Product Specialist

 (6)

 Software Engineer

 (6)

 fresher

 (4)

 Graduate Trainee

 (4)

 Business Development Executive

 (3)

Developer Interview Questions & Answers

user image Anonymous

posted on 19 May 2022

I applied via Approached by Company and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Coding Test 
Round 2 - One-on-one 

(1 Question)

  • Q1. Mainly coding and sql

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to medium questions are asked.

Developer Interview Questions asked at other Companies

Q1. Which programming language do you use regular in work
View answer (2)

Get interview-ready with Top Freshworks Interview Questions

I applied via Recruitment Consultant and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to grow business in pandemic
  • Ans. 

    To grow business in pandemic, focus on digital transformation, adapt to changing customer needs, and explore new markets.

    • Invest in digital marketing and e-commerce platforms

    • Offer flexible payment and delivery options

    • Develop new products or services that cater to pandemic-related needs

    • Explore new markets or partnerships

    • Prioritize customer communication and support

    • Optimize supply chain and operations for efficiency

    • Consid...

  • Answered by AI
  • Q2. Remote working is the trend - how does this augur for customer relations
  • Ans. 

    Remote working can positively impact customer relations by providing flexibility, accessibility, and personalized communication.

    • Remote working allows for more flexibility in scheduling meetings and calls with customers

    • It also allows for easier accessibility to customers in different time zones or locations

    • Personalized communication can be achieved through video conferencing and screen sharing

    • Remote working can also lea...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Look at every opportunity to engage- support leadership team in ferreting out high potential accounts for deepening engagement

Senior Business Development Manager Interview Questions asked at other Companies

Q1. 2] Sell me Something and Sales pitch that to aggressive ?
View answer (3)

I applied via LinkedIn and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Please share your experience working on some leading customer engagement products and rate them from 1 to 5. State your opinion on why these products were successful or unsuccessful.
  • Q2. Consider the situation where you have one critical customer requirement which is a road blocker for them to go live. This was not identified during sales or evaluation period. Please provide key pointers t...
  • Ans. 

    Identify the root cause and work with the customer to find a solution.

    • Gather all necessary information about the requirement and the impact on the customer's business.

    • Identify the root cause of the issue and determine if it can be resolved within the current system.

    • If the issue cannot be resolved within the current system, work with the customer to find a workaround or alternative solution.

    • Communicate regularly with th...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not conclude on the status when asked about customer requirements or feature requests. You may add pointers on how best to handle such situations with key examples.
A product company will review the requirement and its feasibility before conveying it to the customer. And, this is not going to happen right after your interview process. So, keeping all this in mind will leave a positive impression to the hiring team as well.

Onboarding Specialist Interview Questions asked at other Companies

Q1. What are the requirements we need to know about a product to sell it?
View answer (9)

I applied via LinkedIn and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Consider a situation, where the customer has asked for a feature that is not available in the product during the proof of concept or evaluation period. How can you address this situation better?
  • Q2. Please share your experience about the customer engagement products you have worked in the past and rate them in an order. State your opinion on why these products are successful or not successful.

Interview Preparation Tips

Interview preparation tips for other job seekers - Always, don't conclude on the status of the customer requirements. You will have to do a detailed analysis on the requirement and its feasibility before you come up with your responses to the customer. So, these are not going to happen during your interview process. A holistic view in your responses will help in giving a positive impression to the interviewers.

Onboarding Specialist Interview Questions asked at other Companies

Q1. What are the requirements we need to know about a product to sell it?
View answer (9)

I applied via Company Website and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Generic

Round 3 - Case Study 

Generic

Round 4 - HR 

(3 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Ans. 

    In 5 years, I see myself as a successful Sales Executive leading a high-performing team and driving significant revenue growth for the company.

    • Leading a team of sales professionals

    • Achieving and exceeding sales targets consistently

    • Developing and implementing effective sales strategies

    • Building strong relationships with key clients

    • Contributing to the overall growth and success of the company

  • Answered by AI
  • Q2. What are your strengths and weaknesses?
  • Ans. 

    My strengths include strong communication skills, ability to build relationships, and a competitive nature. My weaknesses include impatience and a tendency to take on too much at once.

    • Strength: Strong communication skills - I am able to effectively convey information and build rapport with clients.

    • Strength: Relationship building - I excel at establishing and maintaining long-term relationships with customers.

    • Strength: ...

  • Answered by AI
  • Q3. Tell me about yourself.
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with expertise in B2B and B2C markets

    • Consistently achieved or surpassed sales targets by 20% or more

    • Developed and maintained a portfolio of key accounts, resulting in a 30% increase in revenue

    • Strong negotiation and communication skills, with the ability to build rapport ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and genuine with the interviewer.

Sales Executive Interview Questions asked at other Companies

Q1. Do you know what is selling and how you can sell it?
View answer (50)

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Coding Test 

DSA

Round 2 - Case Study 

Design related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best. DSA preparation, Design diagrams, architecture overview can give you an edge.

Senior Software Engineer 2 Interview Questions asked at other Companies

Q1. What microservices patterns are you aware ? let's assume that there is a microservice based architecture and service A is calling service B which in turn service C. If service b fails, how will you manage transaction and logging ?
View answer (1)

Freshworks Interview FAQs

How many rounds are there in Freshworks interview?
Freshworks interview process usually has 2-3 rounds. The most common rounds in the Freshworks interview process are Technical, One-on-one Round and Coding Test.
How to prepare for Freshworks interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Freshworks. The most common topics and skills that interviewers at Freshworks expect are customer support, CRM, SAN, Sales and GIT.
What are the top questions asked in Freshworks interview?

Some of the top questions asked at the Freshworks interview -

  1. Consider the situation where you have one critical customer requirement which i...read more
  2. What is a customer centered company? What are its main featur...read more
  3. Do you think so you are fit for Product marketi...read more
How long is the Freshworks interview process?

The duration of Freshworks interview process can vary, but typically it takes about less than 2 weeks to complete.

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Freshworks Interview Process

based on 123 interviews

Interview experience

4.1
  
Good
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Freshworks Reviews and Ratings

based on 680 reviews

3.5/5

Rating in categories

3.3

Skill development

3.6

Work-life balance

3.6

Salary

3.1

Job security

3.4

Company culture

3.0

Promotions

3.3

Work satisfaction

Explore 680 Reviews and Ratings
Senior Software Engineer
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₹10.6 L/yr - ₹36 L/yr

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₹1 L/yr - ₹6 L/yr

Software Engineer
184 salaries
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₹5.5 L/yr - ₹16.1 L/yr

Lead Software Engineer
180 salaries
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₹17.2 L/yr - ₹50 L/yr

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