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Conneqt Business Solutions Customer Care Officer Interview Questions and Answers for Freshers

Updated 10 Jan 2023

1 interview found

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Customer Care Officer Interview Questions

user image Aravind Goud

posted on 10 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Tell me about your self..?
  • Q2. JAM session conducted by the recruit department
  • Q3. About life to archive something in life

Interview Preparation Tips

Interview preparation tips for other job seekers - we have to talk english perfectly and with accurate words

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024.

4 Interview Rounds

1

Assignment Round

This was Chat round, In this round we have to communicate with customer and resolve their queries through chat

2

HR Round (1 Question)

  • Q1. About Self Introduction and Basic Questions about education
3

Group Discussion Round

Given a topic (15min time)to complete

4

One-on-one Round (3 Questions)

  • Q1. Asked about myself and family background
  • Q2. About Education and why do you choose
  • Q3. Asked about night shift ,Is it ok or not

Interview Preparation Tips

Interview preparation tips for other job seekers - It was really Easy to crack, just focus on communication skills and be confident.
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. Normal introduction
  • Q2. Career Objectives and experience
  • Q3. Qualifications and problem solving
  • Q4. Manager round and skill questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very professional and confident for the interview
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in May 2024.

4 Interview Rounds

1

Group Discussion Round

Self introduction of candidate

2

Aptitude Test Round

Conducting exam for candidates

3

Assignment Round

Conducting exam for candidates

4

Technical Round (2 Questions)

  • Q1. Speak about customer service
  • Q2. What do you know about bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Be a brave
Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. HR asked me to take through my profile
  • Q2. Why I need to hire you?
2

Aptitude Test Round

Versant test - were you need to focus on the US PPL accent and repeat the sentence and aptitude and grammar related questions were asked

3

One-on-one Round (3 Questions)

  • Q1. To introduce myself
  • Q2. Why this company ?
  • Q3. Tell something about firstsource which have known.
Interview experience
5
Excellent
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2023.

4 Interview Rounds

1

Aptitude Test Round

Basic harver test it is very easy

2

One-on-one Round (1 Question)

  • Q1. Asking about self and one topic
3

One-on-one Round (1 Question)

  • Q1. Salary discussion
4

Versant Round (1 Question)

  • Q1. Exam a smalla exam

Interview Preparation Tips

Interview preparation tips for other job seekers - I am not selected 😭

Customer Care Executive Interview Questions

WNS user image Varsha Ajgaonkar

posted on 18 Oct 2023

Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Tell me about your self
3

One-on-one Round (1 Question)

  • Q1. Do you know any gds language
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (6 Questions)

  • Q1. Walk me through your resume
  • Q2. Why should we hire you?
  • Q3. What can you bring to the company?
  • Q4. What is your weaknesses?
  • Q5. What are your great strengths?
  • Q6. Are you flexible with shifts?
3

HR Round (1 Question)

  • Q1. Where do you see your self in the next 5 years ?

Interview Preparation Tips

Topics to prepare for HGS Customer Care Executive interview:
  • Reasearch the companies and
  • Prepare set of questions
  • Conduct yourself a mock intervie
Interview preparation tips for other job seekers - Practice for interview questions and also research companies.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was not very tough one. Only thing that matters is the confidence in yourself. Give your answers honestly, and most important is that you SHOULD have sensible answers to their questions. While answering the questions do not think about the grammar of your answer, focus on transferring your point properly, smoothly and easily.

I applied via Naukri.com and was interviewed in Dec 2021.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Group Discussion Round

Introduction

3

HR Round (2 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are your strengths and weaknesses?
4

Assignment Round

5

One-on-one Round (1 Question)

  • Q1. Salary package and job role and also less package will be given

Interview Preparation Tips

Interview preparation tips for other job seekers - Dislike the company bro never ever join in it

Conneqt Business Solutions Interview FAQs

How many rounds are there in Conneqt Business Solutions Customer Care Officer interview for freshers?
Conneqt Business Solutions interview process for freshers usually has 2 rounds. The most common rounds in the Conneqt Business Solutions interview process for freshers are Resume Shortlist and One-on-one Round.
How to prepare for Conneqt Business Solutions Customer Care Officer interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Conneqt Business Solutions. The most common topics and skills that interviewers at Conneqt Business Solutions expect are Calling, Communication Skills, Computer Skills, Customer Service and Interpersonal Skills.
What are the top questions asked in Conneqt Business Solutions Customer Care Officer interview for freshers?

Some of the top questions asked at the Conneqt Business Solutions Customer Care Officer interview for freshers -

  1. JAM session conducted by the recruit departm...read more
  2. about life to archive something in l...read more

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Conneqt Business Solutions Customer Care Officer Salary
based on 6 salaries
₹1.9 L/yr - ₹2.5 L/yr
12% less than the average Customer Care Officer Salary in India
View more details

Conneqt Business Solutions Customer Care Officer Reviews and Ratings

based on 8 reviews

4.4/5

Rating in categories

4.2

Skill development

3.7

Work-Life balance

4.2

Salary & Benefits

3.9

Job Security

4.1

Company culture

3.8

Promotions/Appraisal

3.7

Work Satisfaction

Explore 8 Reviews and Ratings
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