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based on 8.5k Reviews

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Conneqt Business Solutions Customer Care Officer Interview Questions and Answers

Updated 10 Jan 2023

1 interview found

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Customer Care Officer Interview Questions

user image Aravind Goud

posted on 10 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Tell me about your self..?
  • Q2. JAM session conducted by the recruit department
  • Q3. About life to archive something in life

Interview Preparation Tips

Interview preparation tips for other job seekers - we have to talk english perfectly and with accurate words

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2024.

2 Interview Rounds

1

One-on-one Round (5 Questions)

  • Q1. Voice and non voice processing?
  • Q2. Voice and non voice difference?
  • Q3. What is the voice and non voice processing and it roles ?
  • Q4. What about your company ?
  • Q5. How to d discuss about the customer care ?
2

Group Discussion Round

Non voice, voice process to customer care every customer problems can solutions him

Interview Preparation Tips

Topics to prepare for HGS Non Voice Customer Care Executive interview:
  • customer care
  • Sales Executive Activities
  • Customer Relationship
  • customer support
Interview preparation tips for other job seekers - Hgs company voice and non voice roles
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2024.

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. What is a Business Process Outsourcing (BPO)?
  • Q2. What motivates you to pursue this job?
  • Q3. How much salary did you expect?
  • Q4. What are the main kpi in bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Put in diligent effort, as hard work consistently yields rewards.
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024.

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Basic introduction
  • Q2. About experience
2

One-on-one Round (1 Question)

  • Q1. Basic introduction and experiences
3

One-on-one Round (1 Question)

  • Q1. Basic introduction and experience
4

Versant  round Round (1 Question)

  • Q1. Basic Aptitude test reasoning maths ,basic english grammer voice speaking and pronounciation and English typing and mail writing

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic Genrally asked interview question Specially your intro and experiences, your family background
Interview experience
4
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Basics question
  • Q2. Introduction and hobby

Interview Preparation Tips

Interview preparation tips for other job seekers - Acha job tha office 9 hour 8 hour castumbr support and 1 hour break
Interview experience
3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Sep 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. What is your favorite season and why?
  • Q2. Which movie is your favorite and why
2

Assignment Round

It was a typing test on a computer

Interview experience
4
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response

I applied via Campus Placement and was interviewed in Mar 2024.

3 Interview Rounds

1

One-on-one Round (19 Questions)

  • Q1. Introduction of the company
  • Q2. Explanation of whole company
  • Q3. Tell me something about our company mission vission
  • Q4. Goals of the company
  • Q5. First source solutions company full detail
  • Q6. Whole summary of the company
  • Q7. Company objective
  • Q8. Company whole structure
  • Q9. Explanation of whole company about first source solutions
  • Q10. First source solutions founder explanation
  • Q11. First source solutions detail
  • Q12. Whole company detail
  • Q13. First source solutions estd
  • Q14. Company head discussion
  • Q15. Serious discussion about company
  • Q16. Company rules and regulations
  • Q17. Establishment of company
  • Q18. Company founder name
  • Q19. Company success
2

HR Round (4 Questions)

  • Q1. Tell me something about yourself
  • Q2. First source solutions company background
  • Q3. Company full information
  • Q4. Salary packages
3

Group Discussion Round

Company whole process

Interview Preparation Tips

Interview preparation tips for other job seekers - More job opportunities
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Aug 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Typing test and listening
  • Q2. Conversation and HR friendly nature

Interview Preparation Tips

Interview preparation tips for other job seekers - Foundever
I was really impressed with the level of service I received!
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Aug 2024.

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Data interpretation
  • Q2. English Passage question
  • Q3. What is mean by ROM
2

HR Round (2 Questions)

  • Q1. Why should I hire you
  • Q2. Tell me about sagility company

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed and was interviewed in Nov 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Basic Introduction
  • Q2. About Experience

Conneqt Business Solutions Interview FAQs

How many rounds are there in Conneqt Business Solutions Customer Care Officer interview?
Conneqt Business Solutions interview process usually has 2 rounds. The most common rounds in the Conneqt Business Solutions interview process are Resume Shortlist and One-on-one Round.
How to prepare for Conneqt Business Solutions Customer Care Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Conneqt Business Solutions. The most common topics and skills that interviewers at Conneqt Business Solutions expect are Calling, Communication Skills, Computer Skills, Customer Service and Interpersonal Skills.
What are the top questions asked in Conneqt Business Solutions Customer Care Officer interview?

Some of the top questions asked at the Conneqt Business Solutions Customer Care Officer interview -

  1. JAM session conducted by the recruit departm...read more
  2. about life to archive something in l...read more

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based on 1 Conneqt Business Solutions interview
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Conneqt Business Solutions Customer Care Officer Salary
based on 6 salaries
₹1.9 L/yr - ₹2.5 L/yr
12% less than the average Customer Care Officer Salary in India
View more details

Conneqt Business Solutions Customer Care Officer Reviews and Ratings

based on 8 reviews

4.4/5

Rating in categories

4.2

Skill development

3.7

Work-Life balance

4.2

Salary & Benefits

3.9

Job Security

4.1

Company culture

3.8

Promotions/Appraisal

3.7

Work Satisfaction

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