Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Conneqt Business Solutions Team. If you also belong to the team, you can get access from here

Conneqt Business Solutions Verified Tick

Compare button icon Compare button icon Compare
3.7

based on 8.5k Reviews

Filter interviews by

Conneqt Business Solutions Customer Care Officer Interview Questions and Answers

Updated 10 Jan 2023

1 interview found

Sort by: Popular

Customer Care Officer Interview Questions

user image Aravind Goud

posted on 10 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Tell me about your self..?
  • Q2. JAM session conducted by the recruit department
  • Q3. About life to archive something in life

Interview Preparation Tips

Interview preparation tips for other job seekers - we have to talk english perfectly and with accurate words

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Aug 2024.

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Data interpretation
  • Q2. English Passage question
  • Q3. What is mean by ROM
2

HR Round (2 Questions)

  • Q1. Why should I hire you
  • Q2. Tell me about sagility company

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed and was interviewed in Nov 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Basic Introduction
  • Q2. About Experience
Interview experience
4
Good
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Tell me About your Resume
  • Q2. How much year of experience you are holding
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Communication skills
  • Q2. General questions abt customer handling
2

One-on-one Round (2 Questions)

  • Q1. General questions
  • Q2. Abt customer service
Interview experience
5
Excellent
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Mar 2024.

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Self Introduction
  • Q2. Told about your experience
  • Q3. 1 year experiencein bpo
2

Assignment Round

About your knowledge

Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me about yourself
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023.

2 Interview Rounds

1

Email Round (2 Questions)

  • Q1. Basic questions,what is good customer support.
  • Q2. Draft a mail as per given scenario.
2

One-on-one Round (2 Questions)

  • Q1. Why did you chose 24/7 intouch?
  • Q2. What are your short term and long term goals?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't say you are studying and anything negative about previous company.
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Self introduction and previous work experience
3

Aptitude Test Round

It was related to grammar and scenarios to assist customers

4

One-on-one Round (2 Questions)

  • Q1. About shifts and leaves
  • Q2. Where do you see you in next five years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company related to work and environment but administration is not so good
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (6 Questions)

  • Q1. Walk me through your resume
  • Q2. Why should we hire you?
  • Q3. What can you bring to the company?
  • Q4. What is your weaknesses?
  • Q5. What are your great strengths?
  • Q6. Are you flexible with shifts?
3

HR Round (1 Question)

  • Q1. Where do you see your self in the next 5 years ?

Interview Preparation Tips

Topics to prepare for HGS Customer Care Executive interview:
  • Reasearch the companies and
  • Prepare set of questions
  • Conduct yourself a mock intervie
Interview preparation tips for other job seekers - Practice for interview questions and also research companies.

Conneqt Business Solutions Interview FAQs

How many rounds are there in Conneqt Business Solutions Customer Care Officer interview?
Conneqt Business Solutions interview process usually has 2 rounds. The most common rounds in the Conneqt Business Solutions interview process are Resume Shortlist and One-on-one Round.
How to prepare for Conneqt Business Solutions Customer Care Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Conneqt Business Solutions. The most common topics and skills that interviewers at Conneqt Business Solutions expect are Calling, Communication Skills, Computer Skills, Customer Service and Interpersonal Skills.
What are the top questions asked in Conneqt Business Solutions Customer Care Officer interview?

Some of the top questions asked at the Conneqt Business Solutions Customer Care Officer interview -

  1. JAM session conducted by the recruit departm...read more
  2. about life to archive something in l...read more

Tell us how to improve this page.

People are getting interviews through

based on 1 Conneqt Business Solutions interview
Referral
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.1k Interviews
HCLTech Interview Questions
3.5
 • 3.7k Interviews
Genpact Interview Questions
3.9
 • 3k Interviews
Teleperformance Interview Questions
3.9
 • 1.7k Interviews
WNS Interview Questions
3.4
 • 951 Interviews
Infosys BPM Interview Questions
3.7
 • 914 Interviews
EXL Service Interview Questions
3.7
 • 712 Interviews
iEnergizer Interview Questions
4.7
 • 529 Interviews
View all

Fast track your campus placements

View all
Conneqt Business Solutions Customer Care Officer Salary
based on 6 salaries
₹1.9 L/yr - ₹2.5 L/yr
12% less than the average Customer Care Officer Salary in India
View more details

Conneqt Business Solutions Customer Care Officer Reviews and Ratings

based on 8 reviews

4.4/5

Rating in categories

4.2

Skill development

3.7

Work-Life balance

4.2

Salary & Benefits

3.9

Job Security

4.1

Company culture

3.8

Promotions/Appraisal

3.7

Work Satisfaction

Explore 8 Reviews and Ratings
Customer Care Executive
3.6k salaries
unlock blur

₹0.4 L/yr - ₹5.3 L/yr

Customer Service Executive
1.6k salaries
unlock blur

₹1 L/yr - ₹4.6 L/yr

Team Lead
1.3k salaries
unlock blur

₹1.5 L/yr - ₹6.5 L/yr

Senior Customer Service Executive
932 salaries
unlock blur

₹1.1 L/yr - ₹4.6 L/yr

Customer Service Associate
740 salaries
unlock blur

₹1 L/yr - ₹4.5 L/yr

Explore more salaries
Compare Conneqt Business Solutions with

Firstsource Solutions

3.7
Compare

WNS

3.4
Compare

HGS

3.9
Compare

Sutherland Global Services

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview