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Alorica Customer Support Executive Interview Questions and Answers for Experienced
Updated
1 Oct 2023
3 interviews found
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Popular
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Feb 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Self introduction and previous work experience View Answers (2)
3
Aptitude Test Round
It was related to grammar and scenarios to assist customers
4
One-on-one Round (2 Questions)
- Q1. About shifts and leaves Add Answer
- Q2. Where do you see you in next five years? View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Good company related to work and environment but administration is not so good
Pradeep Bunny
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Mar 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (1 Question)
- Q1. Self introduction and work experience Add Answer
3
Aptitude Test Round
Grammar and versant test. Multiple choices questions of grammar
4
One-on-one Round (2 Questions)
- Q1. Self introduction and work experience Add Answer
- Q2. Handling postpaid customer with high bill View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident about self introduction, you can crack it easily
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Oct 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Aptitude Test Round
Just basic questions about you and they will ask you to speak in English for 2 minutes on any topic
3
Aptitude Test Round
English grammar test
4
HR Round (4 Questions)
- Q1. Operation manager will take 3rd round Add Answer
- Q2. Why do you want to join us Add Answer
- Q3. How to handle irrate customer View Answers (1)
- Q4. What is your aim for next 5 year Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Keep your answer simple
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Alorica?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Respond to a particular scenario where the customer is dissatisfied and we are trying to make it right Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - They are really looking at grammar and communication. Confidence is the key!
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Apr 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Introduce yourself View Answers (1)
- Q2. Congratulations you are selected Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't join this. So toxic environment
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Recruiter Round (2 Questions)
- Q1. Maximum Qualification you have View Answers (1)
- Q2. Basic scenarios relating to customer experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Worst company to work with. The Managers and TL's in Hyderabad treat you like shit and HR's are of no use.
I applied via Company Website and was interviewed in Mar 2022.
3 Interview Rounds
1
Assignment Round
In first round I had to give the assignment which consists of some mathematical questions and some IQ questions.
2
Group Discussion Round
The second round was consist of group discussion round among the candidates that are selected in first round also the topics would be told in the group discussion round there itself and we will be given 5 minutes to prepare for that topic.
3
One-on-one Round (2 Questions)
- Q1. After getting selected in GD, it was my last and final round the personal interview round in which I was asked about the personL background for example where I ...read more Add Answer
- Q2. What are your achievements in work place? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and stick to your sayings what you say in your interview and be sticked to your demands as this interview is recorded and can be pulled up anytime further in your working duration
Customer Support Executive Interview Questions
Sykes Business Services Of India
Anonymous
posted on 19 Nov 2021
I applied via Naukri.com and was interviewed in Oct 2021.
3 Interview Rounds
Interview Questions
- Q1. What is success for you?
View Answers (5)
- Q2. Is money success for you? Explain
View Answers (2)
- Q3. Will you borrow money from your colleagues?
View Answers (3)
Interview Preparation Tips
Interview preparation tips for other job seekers - I believe confidence is key. It was my first interview in an MNC. Just because of the confidence I managed to impress them. 60 were selected out of 500.
I applied via Naukri.com and was interviewed in May 2021.
5 Interview Rounds
Interview Questions
- Q1. Tell me about your self, test the languages , Ecommerce websites etc
View Answers (1)
- Q2. Flipkart customer service questions
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - He asked about E-commerce
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Self Intro and experience Add Answer
Alorica Interview FAQs
How many rounds are there in Alorica Customer Support Executive interview for experienced candidates?
Alorica interview process for experienced candidates usually has 4 rounds. The most common rounds in the Alorica interview process for experienced candidates are Aptitude Test, Resume Shortlist and HR.
How to prepare for Alorica Customer Support Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Alorica. The most common topics and skills that interviewers at Alorica expect are customer support and Customer Support.
What are the top questions asked in Alorica Customer Support Executive interview for experienced candidates?
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People are getting interviews through
based on 3 Alorica interviews
Referral
WalkIn
67%
33%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
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Customer Support Executive Interview Questions from Similar Companies
19%
more
than the average Customer Support Executive Salary in India
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Alorica Customer Support Executive Reviews and Ratings
based on 39 reviews
Rating in categories
|
Team Manager
126
salaries
|  ₹4.2 L/yr - ₹8.5 L/yr |
|
Customer Support Executive
124
salaries
| ₹2 L/yr - ₹4.5 L/yr |
|
Customer Service Executive
123
salaries
| ₹2.3 L/yr - ₹4.5 L/yr |
|
Customer Service Associate
50
salaries
| ₹2.4 L/yr - ₹4 L/yr |
|
Customer Care Executive
46
salaries
| ₹2.3 L/yr - ₹4 L/yr |
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