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Alorica Customer Support Executive Interview Questions and Answers

Updated 17 Jun 2024

6 interviews found

Sort by: Popular
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Tell me about yourself
3

HR Round (1 Question)

  • Q1. See your communication skills are you a good listener or not your customer support skills
4

Listening and speaking test Round (1 Question)

  • Q1. Cool & be calm it will be very easy you have to score 58 out of 80 . And it will be conducted in their office.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident!
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. What is Social media?
  • Q2. About native places?good thing or bad thing
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Feb 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Self introduction and previous work experience
3

Aptitude Test Round

It was related to grammar and scenarios to assist customers

4

One-on-one Round (2 Questions)

  • Q1. About shifts and leaves
  • Q2. Where do you see you in next five years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company related to work and environment but administration is not so good

Customer Support Executive Interview Questions

user image Pradeep Bunny

posted on 29 Mar 2023

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Mar 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (1 Question)

  • Q1. Self introduction and work experience
3

Aptitude Test Round

Grammar and versant test. Multiple choices questions of grammar

4

One-on-one Round (2 Questions)

  • Q1. Self introduction and work experience
  • Q2. Handling postpaid customer with high bill

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about self introduction, you can crack it easily

Alorica interview questions for designations

 Customer Support Associate

 (1)

 Non Voice Customer Support Executive

 (1)

 Customer Service Executive

 (6)

 Customer Care Executive

 (6)

 Customer experience Executive

 (1)

 Customer Agent

 (1)

 Customer Service Representative

 (2)

 Technical Support Associate

 (1)

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Oct 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Aptitude Test Round

Just basic questions about you and they will ask you to speak in English for 2 minutes on any topic

3

Aptitude Test Round

English grammar test

4

HR Round (4 Questions)

  • Q1. Operation manager will take 3rd round
  • Q2. Why do you want to join us
  • Q3. How to handle irrate customer
  • Q4. What is your aim for next 5 year

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your answer simple

I applied via Referral and was interviewed before Jul 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

One-on-one Round (1 Question)

  • Q1. About myself and my hobbies
3

Aptitude Test Round

Basic aptitude test with English writing and speaking skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident because more than we need job, company is in need of employees.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Nov 2024.

2 Interview Rounds

1

Aptitude Test Round

That was easy but I don't remember.

2

HR Round (2 Questions)

  • Q1. Tell me about your career journey
  • Q2. Why you want to switch your previous company?
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job Fair and was interviewed in Dec 2023.

11 Interview Rounds

1

Interview Round (2 Questions)

  • Q1. Tel about ur self
  • Q2. Tel aboutfamily
2

Technical Round (10 Questions)

  • Q1. Why do you want to work at this company
  • Q2. Why do you want this job
  • Q3. What are you greatest strength
  • Q4. Why should hiring you
  • Q5. What are you leaving current job
  • Q6. What is ur current salary
  • Q7. How do u like one
  • Q8. What intrested mean
  • Q9. How explain company
  • Q10. What Experience
3

Technical Round (7 Questions)

  • Q1. What can you expect an interview with tcs
  • Q2. Behaviour interview questions
  • Q3. Tell me about time you faced a challenging situation at work how to handling
  • Q4. Different types of interview
  • Q5. Technical and behavioral
  • Q6. Hr interview questions
  • Q7. Asking skills u
4

Coding Test Round

I don't know this coding test because I have completed my studies b.com computers

5

Assignment Round

I don't know because I have studied commerce

6

Group Discussion Round

Group discussion is mean important

7

Coding Test Round

I don't know coding test

8

HR Round (2 Questions)

  • Q1. Why Experience job
  • Q2. What Weakness u
9

HR Round (3 Questions)

  • Q1. Skills experience
  • Q2. Strength asked u
  • Q3. Family also working hard
10

Assignment Round

I don't know assignment

11

Coding Test Round

No this answer because I have complete my graduation b.com

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Mar 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about Your self
  • Q2. Pronounciation check
2

Technical Round (2 Questions)

  • Q1. Sell this pen or any product
  • Q2. Why should hire you . Why you want join this bpo
3

Behavioral Round (2 Questions)

  • Q1. Tell me about Your self
  • Q2. Hobbies . Strength and Weakness . What is bpo. Company work? Why should hire you Sell this bottle

Interview Preparation Tips

Interview preparation tips for other job seekers - Its very Normal Interview
First hr round hr ask to you basic question like tell me about Your self and they give you one paper and bolenge ki read all this word they check you Pronounciation and they select you for the next round all round is easy for all man or female.
Thank you
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. Normal introduction
  • Q2. Career Objectives and experience
  • Q3. Qualifications and problem solving
  • Q4. Manager round and skill questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very professional and confident for the interview

Alorica Interview FAQs

How many rounds are there in Alorica Customer Support Executive interview?
Alorica interview process usually has 3-4 rounds. The most common rounds in the Alorica interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for Alorica Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Alorica. The most common topics and skills that interviewers at Alorica expect are International Voice Process, customer support, Customer Satisfaction, voice process and Bpo Voice.
What are the top questions asked in Alorica Customer Support Executive interview?

Some of the top questions asked at the Alorica Customer Support Executive interview -

  1. Handling postpaid customer with high b...read more
  2. What is Social med...read more
  3. How to handle irrate custo...read more

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People are getting interviews through

based on 4 Alorica interviews
Referral
WalkIn
75%
25%
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Alorica Customer Support Executive Salary
based on 124 salaries
₹2 L/yr - ₹4.5 L/yr
20% more than the average Customer Support Executive Salary in India
View more details

Alorica Customer Support Executive Reviews and Ratings

based on 39 reviews

2.7/5

Rating in categories

2.7

Skill development

2.5

Work-Life balance

2.7

Salary & Benefits

2.4

Job Security

2.5

Company culture

2.2

Promotions/Appraisal

2.5

Work Satisfaction

Explore 39 Reviews and Ratings
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