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Concentrix Corporation Non Voice Customer Service Executive Interview Questions and Answers for Experienced

Updated 7 Jul 2023

Concentrix Corporation Non Voice Customer Service Executive Interview Experiences for Experienced

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Assignment 

Check our vocabulary and grammar

Round 2 - HR 

(2 Questions)

  • Q1. About yourself what is your qualifications and experience
  • Q2. Your goals regard our company

Interview Preparation Tips

Interview preparation tips for other job seekers - Well prepare vocabulary and grammar and also typing speed on keyboard.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Face to Face 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Tell me about your college Day.
Round 3 - AMCAT 

(2 Questions)

  • Q1. Vice process questions
  • Q2. All voice based question,English test
Round 4 - HR 

(1 Question)

  • Q1. Introduction,salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for introduction

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction & Basics
  • Q2. Introduction Basics

I applied via Walk-in and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Brief introduction, last work experience and reason for leaving the last job , comfortable with night shift or not
  • Ans. Whatever you say.. be confident. It's gonna be a very easy to moderate interview. If you need the job , they need the employee so relax they are just like you. Prepare your interview with the help of some YouTube videos providing common interview questions. Thats it.
  • Answered by Manju Mehta
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduction, extempore any topic, last work experience, family background, why this industry and some more common questions
  • Ans. Just one tip know yourself and prepare according to your resume. If you're an experienced candidate just practice describing your last job work role with fluency and a valid reason to leave that job .
  • Answered by Manju Mehta

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is the key to get a job and its gonna be a very easy interview. The process is time taking so make sure you carry some snacks and water bottle with you.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself and college
Round 3 - HR 

(1 Question)

  • Q1. Some general questions

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself?
  • Ans. 

    I am a highly motivated and detail-oriented individual with a strong background in customer service.

    • Customer service experience

    • Strong attention to detail

    • Motivated and dedicated

    • Excellent communication skills

  • Answered by AI
  • Q2. What is the difference between hard work and smart work?
  • Ans. 

    Hard work is putting in effort and time, while smart work is finding efficient ways to achieve the same results.

    • Hard work involves dedicating a lot of time and effort to complete a task.

    • Smart work focuses on finding innovative and efficient methods to accomplish the same task.

    • Hard work may lead to exhaustion and burnout, while smart work promotes productivity and work-life balance.

    • An example of hard work is studying fo...

  • Answered by AI
  • Q3. You got a situation where you have to take the right decision but it would have affected your friendship?
  • Ans. 

    I would prioritize making the right decision over my friendship.

    • Explain the importance of making the right decision

    • Consider the potential consequences of not making the right decision

    • Communicate openly and honestly with the friend about the situation

    • Seek a compromise or alternative solution if possible

    • Evaluate the long-term impact on the friendship

  • Answered by AI
  • Q4. What are your career objectives?
  • Ans. 

    To advance my career in the non-voice industry and develop my skills in communication and problem-solving.

    • To excel in my role and contribute to the success of the organization

    • To enhance my communication skills and become an effective communicator

    • To develop strong problem-solving abilities and handle challenges efficiently

    • To continuously learn and grow in the non-voice industry

    • To eventually take on leadership roles and

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was on phone.The first round was a telephonic round which was pretty easy.After that next day there was a chat assessment on hangout where the hr asks us some questions gives situation in which I did pretty well I was confident that I will clear that round and I did clear the round.After that there was a phone call with Hr she asked me some question and I answered the questions with confidence and next day I got a call that I got selected.This was my first ever interview.

I applied via Job Fair and was interviewed before Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Telephonic Call 

(2 Questions)

  • Q1. Asked for Self introduction
  • Q2. Asked to talk 2 min on child marriage
Round 3 - Aptitude Test 

Topic on grammar mathematics coding etc were questioned

Round 4 - One-on-one 

(2 Questions)

  • Q1. Had one on one interview with manager
  • Q2. Visual interview as they asked to turn the camera

Interview Preparation Tips

Topics to prepare for Infosys BPM Voice Process Executive interview:
  • US Mortgage
  • Communication Skills
  • Listening and understanding
  • Problem Solving
  • Time Management
Interview preparation tips for other job seekers - Good and fluent English communication skills and confidence is required

NON Voice Interview Questions & Answers

HGS user image Anonymous

posted on 10 Nov 2021

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What steps have you taken to be more successful in your career

Interview Preparation Tips

Interview preparation tips for other job seekers - Can you tell us about your biggest failures and how you dealt with them

Interview Questionnaire 

3 Questions

  • Q1. Final call for selected person with hr manager
  • Q2. Working hours
  • Q3. Salary package

Interview Preparation Tips

Round: Resume Shortlist
Experience: If u selected first round with her ... Your resume will be shortlisted

Round: Group Discussion
Experience: Who are short listed having group discussion

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about u r self
Round 3 - One-on-one 

(1 Question)

  • Q1. Self introduction. About bpo
Round 4 - HR 

(1 Question)

  • Q1. Self introduction about bpo

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Non Voice Customer Service Executive interview for experienced candidates?
Concentrix Corporation interview process for experienced candidates usually has 3-4 rounds. The most common rounds in the Concentrix Corporation interview process for experienced candidates are Resume Shortlist, HR and Assignment.
What are the top questions asked in Concentrix Corporation Non Voice Customer Service Executive interview for experienced candidates?

Some of the top questions asked at the Concentrix Corporation Non Voice Customer Service Executive interview for experienced candidates -

  1. All voice based question,English t...read more
  2. Vice process questi...read more

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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
5% less than the average Non Voice Customer Service Executive Salary in India
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Concentrix Corporation Non Voice Customer Service Executive Reviews and Ratings

based on 8 reviews

4.1/5

Rating in categories

3.8

Skill development

4.1

Work-Life balance

3.8

Salary & Benefits

3.9

Job Security

4.2

Company culture

3.3

Promotions/Appraisal

3.8

Work Satisfaction

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