Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Concentrix Corporation Team. If you also belong to the team, you can get access from here

Concentrix Corporation Verified Tick

Compare button icon Compare button icon Compare
3.8

based on 25.4k Reviews

Filter interviews by

Concentrix Corporation Chat and Email Support Executive Interview Questions and Answers for Experienced

Updated 5 Oct 2023

Concentrix Corporation Chat and Email Support Executive Interview Experiences for Experienced

2 interviews found

Chat and Email Support Executive Interview Questions & Answers

user image Anonymous

posted on 23 Apr 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Amcat test through mobile

Round 3 - Versant test 

(1 Question)

  • Q1. Basic Grammer test
    • Add your answer
Round 4 - Technical 

(3 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Are you comfortable in 24x7 shift?
    • Add your answer
  • Q3. Salary expectation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy interview process all you need is confidence only

Chat and Email Support Executive Interview Questions & Answers

user image Anonymous

posted on 5 Oct 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What do you do
    • Add your answer
  • Q2. How was ur day
    • Add your answer
Round 3 - HR 

(3 Questions)

  • Q1. How was ur day
    • Add your answer
  • Q2. How was ur day and how are you doing
    • Add your answer
  • Q3. Waht were u doing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do good in interviews

Chat and Email Support Executive Interview Questions Asked at Other Companies for Experienced

asked in IntouchCX
Q1. What is urs professionals?
View answer (1)
asked in Foundever
Q2. What will you do if customer asks for refund
View answer (1)
asked in Tata 1mg
Q3. What's company growth and beneficiary
View answer (1)
asked in Muby Technologies
Q4. Write a paragraph
View answer (1)
View All

Top trending discussions

View All
Interview Tips & Stories
2w
honestword
·
ex -
Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
Got a question about Concentrix Corporation?
Ask anonymously on communities.

Interview questions from similar companies

Chat and Email Support Executive Interview Questions & Answers

Foundever user image Anonymous

posted on 30 Sep 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer support executive with strong communication skills and problem-solving abilities.

    • Over 5 years of experience in providing chat and email support for various companies

    • Proficient in handling customer inquiries, resolving issues, and providing product information

    • Skilled in multitasking, time management, and working efficiently under pressure

    • Excellent written and verbal communication skills

    • Familiar with...

    • Answered by AI
    Add your answer
  • Q2. Asked me how long I was living in the current city
    • Add your answer
Round 2 - Typing Test 

(2 Questions)

  • Q1. Essay on worst decision of your life
  • Ans. 

    My worst decision was dropping out of college without a plan.

    • Lack of guidance and support led to impulsive decision

    • Struggled to find stable job without degree

    • Realized the importance of education later on

    • Answered by AI
    Add your answer
  • Q2. Had to handle 3 mock chats continuously
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. What will you do if customer asks for refund
  • Ans. 

    I would follow company policy and guidelines for processing refunds, ensuring customer satisfaction.

    • Review company policy on refunds

    • Check if customer is eligible for a refund based on policy

    • Process refund according to company guidelines

    • Communicate refund process and timeline to customer

    • Offer alternative solutions if refund is not possible

    • Answered by AI
    Add your answer

Chat and Email Support Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 13 Jul 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About yourself?
    • Add your answer
  • Q2. Previous job profile?
    • Add your answer
Round 2 - Assignment 

Passage writing on a given topic.

Round 3 - Aptitude Test 

HR ma’am asked me to give a OEPT test (verbal english) for an email process interview process. Scored 70+ in all three sections of OEPT (as results displayed in real-time after completion). Surprisingly, HR MA’AM then told that overall score is 56 because that is calculated DIFFERENTLY.

Interview Preparation Tips

Interview preparation tips for other job seekers - Their HR calls people for interview by giving incorrect info.
You get rejected with a wrong reason.
HR suggests to contact recruiter and they offer then what they actually have.
The path of hiring.

Chat and Email Support Executive Interview Questions & Answers

Teleperformance user image Deep Sekhar

posted on 7 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to get hired?
  • Ans. 

    I am passionate about providing excellent customer service and believe my skills align well with the role.

    • Passionate about helping customers

    • Strong communication skills

    • Previous experience in customer support roles

    • Enjoy problem-solving and resolving issues efficiently

    • Answered by AI
    Add your answer
  • Q2. What are your strengths
    • Add your answer

Chat and Email Support Executive Interview Questions & Answers

Infosys BPM user image Anonymous

posted on 27 Apr 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Interview is very long process
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Ask about yourself about your family about your experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - According to Infosys, married women who have families cannot go anywhere or work in their company. Good experience from HR ,they trying best for us,but Infosys authority who selecte the candidate, their mentality is very low

Chat and Email Support Executive Interview Questions & Answers

TELUS Digital user image Anonymous

posted on 25 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. How was your yesterday
    • Add your answer
  • Q2. Tell about your state
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - While you going to do interview Just relax and positive mind

Chat and Email Support Executive Interview Questions & Answers

TTEC India user image Anonymous

posted on 26 Aug 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It was kind of non verbal assessment.

Round 3 - HR 

(1 Question)

  • Q1. Video meet where the check you verbal and nonverbal communication
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - One must have good fluency in english.

Chat and Email Support Executive Interview Questions & Answers

IntouchCX user image Anonymous

posted on 11 Jan 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction of self ?
  • Ans. 1st fall Thanks for asking about me. I'm saritha rani from Hyderabad Telangana state and i have completed b.com(computers, applications) at the Mahesh nagar radika opposite the line and my strength is my attitude and my weekness is dad mom. And i have two sisters and 2 brothers. Thankyou 😊
    • Answered Anonymously
    Add your answer
Round 2 - Aptitude Test 

Maths test n English common test ?

Round 3 - HR 

(2 Questions)

  • Q1. What is urs professionals?
  • Ans. 

    Our professionals are highly skilled and experienced in providing excellent chat and email support services.

    • Our professionals have excellent communication skills

    • They are trained to handle customer queries and complaints efficiently

    • They have a good understanding of the products and services offered by the company

    • They are proficient in using chat and email support software

    • They are patient and empathetic towards customers

    • ...

    • Answered by AI
    Add your answer
  • Q2. My professional sports team leader an growth skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction
Professional
Skills
strength n weekness.

Chat and Email Support Executive Interview Questions & Answers

WNS user image Anonymous

posted on 3 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
    • Add your answer
  • Q2. Technical questions on previous experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place for freshers. Working culture is great. Professionalism in management. Salry is a bit on downside however, overall experience is really great.
More about working at Concentrix Corporation
golden leaf award

#4 Best Mega Company - 2021

golden leaf award

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Chat and Email Support Executive interview for experienced candidates?
Concentrix Corporation interview process for experienced candidates usually has 3-4 rounds. The most common rounds in the Concentrix Corporation interview process for experienced candidates are HR, Resume Shortlist and Aptitude Test.
What are the top questions asked in Concentrix Corporation Chat and Email Support Executive interview for experienced candidates?

Some of the top questions asked at the Concentrix Corporation Chat and Email Support Executive interview for experienced candidates -

  1. Basic interview which I prepare by giving 5 to 10 interview regularly. It had i...read more
  2. Versant, which is related to ask questions through grammar or ma...read more
  3. What is positive points of your hob...read more
How long is the Concentrix Corporation Chat and Email Support Executive interview process?

The duration of Concentrix Corporation Chat and Email Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Concentrix Corporation Interviews By Designations

Interview Questions for Popular Designations

Chat and Email Support Executive Interview Questions from Similar Companies

TTEC India Chat and Email Support Executive Interview Questions
3.7
 • 11 Interviews
Teleperformance Chat and Email Support Executive Interview Questions
3.9
 • 7 Interviews
Tech Mahindra Chat and Email Support Executive Interview Questions
3.6
 • 6 Interviews
Foundever Chat and Email Support Executive Interview Questions
3.6
 • 2 Interviews
Wipro Chat and Email Support Executive Interview Questions
3.7
 • 2 Interviews
Genpact Chat and Email Support Executive Interview Questions
3.9
 • 2 Interviews
TCS Chat and Email Support Executive Interview Questions
3.7
 • 2 Interviews
iEnergizer Chat and Email Support Executive Interview Questions
4.7
 • 2 Interviews
HCLTech Chat and Email Support Executive Interview Questions
3.5
 • 1 Interview
WNS Chat and Email Support Executive Interview Questions
3.4
 • 1 Interview
View all

Fast track your campus placements

Amity Business School (ABS) Placement Questions
1 Interview
Bangalore University Placement Questions
1 Interview
Birla Institute of Technology (BIT), Ranchi Placement Questions
1 Interview
Delhi University - Lady Shree Ram College (LSR) Placement Questions
1 Interview
National Institute of Technology (NIT), Warangal Placement Questions
1 Interview
Fakir Mohan College, Balasore Placement Questions
1 Interview
Rajarajeswari College of Engineering, Bangalore Placement Questions
1 Interview
View all
Concentrix Corporation Chat and Email Support Executive Salary
based on 130 salaries
₹1.8 L/yr - ₹5 L/yr
At par with the average Chat and Email Support Executive Salary in India
View more details

Concentrix Corporation Chat and Email Support Executive Reviews and Ratings

based on 56 reviews

3.9/5

Rating in categories

3.6

Skill development

3.7

Work-life balance

3.2

Salary

4.3

Job security

4.1

Company culture

3.1

Promotions

3.6

Work satisfaction

Explore 56 Reviews and Ratings
Concentrix Corporation Salaries in India
Advisor
3.7k salaries
unlock blur

₹0.9 L/yr - ₹7 L/yr

Customer Service Executive
3.7k salaries
unlock blur

₹0.9 L/yr - ₹7.8 L/yr

Assistant Manager
3.3k salaries
unlock blur

₹2.9 L/yr - ₹10.1 L/yr

Senior Representative
3k salaries
unlock blur

₹1.5 L/yr - ₹6.6 L/yr

Content Moderator
2.9k salaries
unlock blur

₹1.7 L/yr - ₹5 L/yr

Explore more salaries
Compare Concentrix Corporation with

Teleperformance

3.9
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare

Genpact

3.9
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview