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Muby Technologies Chat and Email Support Executive Interview Questions and Answers

Updated 26 Mar 2024

Muby Technologies Chat and Email Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Discussed about previous job experience and current job role.
  • Ans. Shared my work experience with the HR
  • Answered Anonymously
Round 2 - Aptitude Test 

(3 Questions)

  • Q1. Write a paragraph
  • Ans. 

    I have experience in providing chat and email support for various products and services.

    • Experience in handling customer queries and issues through chat and email

    • Ability to multitask and prioritize tasks effectively

    • Proficient in using CRM systems and other support tools

    • Strong communication skills and attention to detail

    • Example: Resolved customer complaints and provided product information via chat and email

  • Answered by AI
  • Q2. I was requested to write a paragraph (min: 300 words) in 15 mins to assess my knowledge in English grammer.
  • Q3. Pros and Cons of Work from Home & Work from Office
Round 3 - HR 

(1 Question)

  • Q1. Final round - Salary discussion

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Ratios and proportion, numbers, profit and loss, percentage

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Spot topic speech
Round 3 - Assignment 

Social media, education

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to get hired?
  • Ans. 

    I am passionate about providing excellent customer service and believe my skills align well with the role.

    • Passionate about helping customers

    • Strong communication skills

    • Previous experience in customer support roles

    • Enjoy problem-solving and resolving issues efficiently

  • Answered by AI
  • Q2. What are your strengths
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Rule and Rusposibiluty
  • Q2. Experience
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. What are your goal
  • Q3. What are your strength
Round 2 - Aptitude Test 

Reasoning English grammar

Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
-

I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - essay writting 

(3 Questions)

  • Q1. 500 words essay on my inspiration
  • Q2. About your last job
  • Q3. 500 words essay on role model
Round 2 - HR 

(2 Questions)

  • Q1. Explain about yourself
  • Ans. 

    Experienced customer support executive with strong communication skills and problem-solving abilities.

    • Over 5 years of experience in providing chat and email support to customers

    • Proficient in using CRM systems and ticketing platforms

    • Skilled in resolving customer queries and complaints in a timely manner

    • Excellent written and verbal communication skills

    • Ability to multitask and prioritize tasks effectively

  • Answered by AI
  • Q2. What was the salary expected
  • Ans. 

    I am looking for a competitive salary based on my experience and skills.

    • I am open to discussing salary based on the responsibilities and requirements of the role

    • I have researched industry standards for this position and am looking for a fair compensation package

    • I am confident in my abilities and am seeking a salary that reflects my expertise

    • I am flexible and willing to negotiate salary based on the overall benefits pac

  • Answered by AI

Interview Preparation Tips

Topics to prepare for HDFC Bank Chat and Email Support Executive interview:
  • Advanced Excel
Interview preparation tips for other job seekers - be bold and seek more knowledge
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. CPA means chat assessment
  • Q2. Versant round e-mail writing

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on communication skills.
You will get job easily
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About self and experinace
Round 3 - One-on-one 

(1 Question)

  • Q1. About customer service test online

Interview Preparation Tips

Interview preparation tips for other job seekers - good place to work

I applied via Naukri.com and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is tha downside of working for Amazon ?
  • Ans. 

    The downside of working for Amazon

    • High workload and pressure

    • Limited work-life balance

    • Strict performance metrics

    • Limited career growth opportunities

    • Intense competition among employees

  • Answered by AI
  • Q2. People who hate working at amazon?
  • Ans. 

    Some people may hate working at Amazon due to various reasons.

    • High workload and pressure

    • Lack of work-life balance

    • Strict policies and procedures

    • Limited career growth opportunities

    • Negative work culture

    • Inadequate compensation

    • Unfavorable management practices

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Work for home ...and seeking in Hindi ,
Urdu , chat
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant

Round 1 - Technical 

(1 Question)

  • Q1. How many rounds
  • Ans. 

    Three Interview rounds in Technical Round.That rounds one is operation round,second round is versant round,Thrid roundAMCAT(posting chart)(Aptitude test Flick kart)

  • Answered by Gowri shankari K
Round 2 - HR 

(1 Question)

  • Q1. Tell about your self.
  • Ans. 

    I am Gowri shankari, I did Bsc Maths in Queith millath college, I live in Madhavaram, i like Music,painting,colouring,chanting,reading books, 1 year experienced in firstsource pvt ltd, I know Ms-office,Ms'word,Ms=excel, My strenth is i like to learn new things.

  • Answered by Gowri shankari K
Round 3 - Aptitude Test 

There was common reasoning MCQ questions

Round 4 - One-on-one 

(3 Questions)

  • Q1. Why you want work with us
  • Q2. Are you ok with calling and chat process
  • Ans. 

    Yes, I am comfortable with both calling and chat processes.

    • I have experience in handling both calling and chat processes in previous roles.

    • I am comfortable communicating effectively through both mediums.

    • I understand the importance of providing excellent customer service through calls and chats.

  • Answered by AI
  • Q3. When you will join
Round 5 - training 

(1 Question)

  • Q1. How to do work
Round 6 - Group Discussion 

Give one topic do the work.

Round 7 - Case Study 

Given case study about knowledge, do the work

Round 8 - HR 

(1 Question)

  • Q1. Can yoyu tell me a little about yourself
Round 9 - HR 

(1 Question)

  • Q1. Work about tell that is salary, time also.
Round 10 - Assignment 

Given again work. And do the work

Interview Preparation Tips

Topics to prepare for Teleperformance Chat and Email Support Executive interview:
  • Conducting Interviews
  • Chats
Interview preparation tips for other job seekers - This is very good work

Muby Technologies Interview FAQs

How many rounds are there in Muby Technologies Chat and Email Support Executive interview?
Muby Technologies interview process usually has 3 rounds. The most common rounds in the Muby Technologies interview process are HR and Aptitude Test.
What are the top questions asked in Muby Technologies Chat and Email Support Executive interview?

Some of the top questions asked at the Muby Technologies Chat and Email Support Executive interview -

  1. Write a paragr...read more
  2. I was requested to write a paragraph (min: 300 words) in 15 mins to assess my k...read more

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