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HDFC Bank Chat and Email Support Executive Interview Questions and Answers

Updated 24 Jul 2024

HDFC Bank Chat and Email Support Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
-

I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - essay writting 

(3 Questions)

  • Q1. 500 words essay on my inspiration
  • Q2. About your last job
  • Q3. 500 words essay on role model
Round 2 - HR 

(2 Questions)

  • Q1. Explain about yourself
  • Ans. 

    Experienced customer support executive with strong communication skills and problem-solving abilities.

    • Over 5 years of experience in providing chat and email support to customers

    • Proficient in using CRM systems and ticketing platforms

    • Skilled in resolving customer queries and complaints in a timely manner

    • Excellent written and verbal communication skills

    • Ability to multitask and prioritize tasks effectively

  • Answered by AI
  • Q2. What was the salary expected
  • Ans. 

    I am looking for a competitive salary based on my experience and skills.

    • I am open to discussing salary based on the responsibilities and requirements of the role

    • I have researched industry standards for this position and am looking for a fair compensation package

    • I am confident in my abilities and am seeking a salary that reflects my expertise

    • I am flexible and willing to negotiate salary based on the overall benefits pac

  • Answered by AI

Interview Preparation Tips

Topics to prepare for HDFC Bank Chat and Email Support Executive interview:
  • Advanced Excel
Interview preparation tips for other job seekers - be bold and seek more knowledge

Interview questions from similar companies

I applied via Approached by company and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Demoniterization

Round 3 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.
  • Q4. What are your strengths?
  • Q5. About my strenghts and my answer was Strong work ethic was my strength.
  • Q6. Weekness my answer was I'm a workaholic

Interview Preparation Tips

Topics to prepare for ICICI Bank Email Support Executive interview:
  • General topics
Interview preparation tips for other job seekers - Be obident to work,be sincerer,company will give u good life.you will learn many thing from Icici family.keep loving ICICI bank.

HDFC Bank Interview FAQs

How many rounds are there in HDFC Bank Chat and Email Support Executive interview?
HDFC Bank interview process usually has 2 rounds. The most common rounds in the HDFC Bank interview process are HR.

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