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HDFC Bank Chat and Email Support Executive Interview Questions and Answers

Updated 24 Jul 2024

HDFC Bank Chat and Email Support Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
-

I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - essay writting 

(3 Questions)

  • Q1. 500 words essay on my inspiration
  • Q2. About your last job
  • Q3. 500 words essay on role model
Round 2 - HR 

(2 Questions)

  • Q1. Explain about yourself
  • Ans. 

    Experienced customer support executive with strong communication skills and problem-solving abilities.

    • Over 5 years of experience in providing chat and email support to customers

    • Proficient in using CRM systems and ticketing platforms

    • Skilled in resolving customer queries and complaints in a timely manner

    • Excellent written and verbal communication skills

    • Ability to multitask and prioritize tasks effectively

  • Answered by AI
  • Q2. What was the salary expected
  • Ans. 

    I am looking for a competitive salary based on my experience and skills.

    • I am open to discussing salary based on the responsibilities and requirements of the role

    • I have researched industry standards for this position and am looking for a fair compensation package

    • I am confident in my abilities and am seeking a salary that reflects my expertise

    • I am flexible and willing to negotiate salary based on the overall benefits pac

  • Answered by AI

Interview Preparation Tips

Topics to prepare for HDFC Bank Chat and Email Support Executive interview:
  • Advanced Excel
Interview preparation tips for other job seekers - be bold and seek more knowledge

Interview questions from similar companies

I applied via Referral and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About previous role, location, languages known,

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer them confidently

Interview Questionnaire 

1 Question

  • Q1. Banking related

I applied via Recruitment Consultant and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Normal questions asked by hr..
  • Q2. Like Hr question
  • Q3. Tell me something about yourself
  • Q4. Hobbies
  • Q5. Based on college time' questions whenever in college
  • Q6. About msf What is bank
  • Q7. What is commercial bank Slr
  • Ans. 

    A commercial bank is a financial institution that accepts deposits, offers loans, and provides other financial services to individuals and businesses.

    • Commercial banks are for-profit institutions that generate revenue through interest on loans and other fees.

    • They offer a range of services including checking and savings accounts, credit cards, mortgages, and business loans.

    • Examples of commercial banks include JPMorgan Ch...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Not to worry about interview just be calm.....and preparing for some questions like banking term..... prepared and go for interview...

I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my work profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine and honest

I applied via Recruitment Consultant and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why you are interested in this Housing Sector?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job good career senior behavior also very good but there is one issue only salary getting monthly other quarterly incentive are not available and pay also low comparison to other financial institution

I applied via Naukri.com and was interviewed in May 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell interesting thing about you??
  • Q2. Why would like to join us??

Interview Preparation Tips

Interview preparation tips for other job seekers - Candidates must be confident, and clear about what he/she .mention in cv

I applied via Company Website and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why your can join kotak bank. How you can work very well please explain this...

Interview Preparation Tips

Interview preparation tips for other job seekers - You have banking skills very well then you can join kotak bank...

I applied via Referral and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to improve your work?
  • Q2. How to build your team ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Better interview opposite

Interview Questionnaire 

1 Question

  • Q1. How to introduce about yourself? Why you joined banking industry? What is your strength? Why should I hire you? What is financial ratio? Types of ratios? Basics of finance?

HDFC Bank Interview FAQs

How many rounds are there in HDFC Bank Chat and Email Support Executive interview?
HDFC Bank interview process usually has 2 rounds. The most common rounds in the HDFC Bank interview process are HR.

Tell us how to improve this page.

HDFC Bank Chat and Email Support Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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