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Amazon Chat and Email Support Executive Interview Questions and Answers

Updated 17 Nov 2022

Amazon Chat and Email Support Executive Interview Experiences

2 interviews found

I applied via Naukri.com and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is tha downside of working for Amazon ?
  • Ans. 

    The downside of working for Amazon

    • High workload and pressure

    • Limited work-life balance

    • Strict performance metrics

    • Limited career growth opportunities

    • Intense competition among employees

  • Answered by AI
  • Q2. People who hate working at amazon?
  • Ans. 

    Some people may hate working at Amazon due to various reasons.

    • High workload and pressure

    • Lack of work-life balance

    • Strict policies and procedures

    • Limited career growth opportunities

    • Negative work culture

    • Inadequate compensation

    • Unfavorable management practices

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Work for home ...and seeking in Hindi ,
Urdu , chat

I applied via Approached by Company and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me something about your self
  • Ans. 

    I am a highly motivated and customer-focused individual with excellent communication skills.

    • I have experience in customer service and support roles

    • I am a quick learner and can adapt to new situations easily

    • I am proficient in using various communication channels such as chat and email

    • I am a team player and can work well under pressure

    • I am passionate about providing excellent customer service and ensuring customer satisf

  • Answered by AI
  • Q2. Why do you want to be associate with company
  • Ans. 

    I want to be associated with the company because of its strong reputation, growth opportunities, and positive work culture.

    • Strong reputation: The company has a proven track record of delivering high-quality products and services, which aligns with my own values and aspirations.

    • Growth opportunities: The company offers various avenues for professional development and career advancement, allowing me to continuously learn ...

  • Answered by AI
  • Q3. Tell us about one key achievement in your life
  • Ans. 

    I successfully completed a challenging project within a tight deadline

    • Managed a team of 5 to complete a software development project in 3 months

    • Implemented agile methodology to ensure timely delivery of project milestones

    • Received positive feedback from the client for delivering a high-quality product

    • Achieved a 20% increase in revenue for the company through successful project completion

  • Answered by AI
  • Q4. You want to get a new smartphone. How will you convince your parents to get it ,for you
  • Ans. 

    I would present a well-researched argument highlighting the benefits of the new smartphone and how it can improve my productivity and communication.

    • Research and compare different smartphone models to find the best fit for my needs

    • Create a budget plan and show how I can contribute towards the cost

    • Highlight the benefits of having a smartphone such as improved communication, access to educational resources, and productivi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I am maya patidar I have completed my graduation and now I am learning computer course. Thankful to company for give me golden opportunity.

Chat and Email Support Executive Interview Questions Asked at Other Companies

asked in TTEC India
Q1. What if customer says that the ordered material is not reached bu ... read more
Q2. Are you ok with calling and chat process
asked in IntouchCX
Q3. What is urs professionals?
asked in Foundever
Q4. What will you do if customer asks for refund
Q5. What is positive points of your hobby?

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. They asked me tell me the present environment
  • Q2. Be the confidence.whatever the interviewer ask anything .Answer what you know. Some times you have to lie down to get a job. All the best friends..

Amazon Interview FAQs

How many rounds are there in Amazon Chat and Email Support Executive interview?
Amazon interview process usually has 2 rounds. The most common rounds in the Amazon interview process are Resume Shortlist and HR.

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Amazon Chat and Email Support Executive Salary
based on 19 salaries
₹1.8 L/yr - ₹3.5 L/yr
At par with the average Chat and Email Support Executive Salary in India
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based on 10 reviews

4.6/5

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4.6

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4.3

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4.2

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3.6

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4.3

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