Amazon Chat and Email Support Executive Reviews by 10+ Employees | Rated 4.0/5

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

45% employees reported

Flexible timing

44% employees reported

No travel

74% employees reported

View more detailed insights

Gender based rating

3.3

Rated by Women

6 reviews

5.0

Rated by Men

3 reviews

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11 reviews found

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Chat and Email Support Executive in Gurgaon / Gurugram

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Jan 2025

Likes

There is no zero rating I would have given zero to this company as there is no option for zero I want to give zero only

Dislikes

No respect to female employee Male manager talks rudely with female employee bad shift time No salary upgrade no promotion no opportunity given to employee.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

What people are saying about Amazon

View All

stubbornpanda

2w (edited)

currently not working

Gave Amazon OA, still waiting for their response

Hey there, I gave amazon OA and work assessment around 30th Jan, 2024, after that I got an email saying successfully completed OA, but then I am still waiting and there is no response. (Almost 2 weeks) Any idea, how much time does it takes? Role - Amazon SDE new grad Location - UK

Got a question about Amazon?

Ask anonymously on communities.

Chat and Email Support Executive (working remotely)

Part Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 03 Aug 2024

Likes

Because this is my dream company

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing is here for dislike

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves International Travel, Travel Within Country.

Chat and Email Support Executive (working remotely)

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Oct 2023

Likes

Working culture is good adminstration is supportive

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There no appraisal or promotion

Salary - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Chat and Email Support Executive in New York

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Sep 2023

Likes

I like the work environment.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I dislike the fact that there isnt any transportation for workers to get hoe safely that live at a distance.

Work Details

Work policy: 5 days at the office and other days from home

Work days: Monday to Friday (Flexible Timings)

Chat and Email Support Executive in Pune

Full Time

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 14 Jan 2023

Likes

Work life balance was good in Amazon.

Job security - Good

Dislikes

It's not the same Amazon anymore...it has became a BPO , Manager will start calling you even if you exceed break by one minute.... customer centric company not employee centric.Management here doesn't care about their employees much

Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Chat and Email Support Executive (working remotely)

Piping Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 17 Nov 2022

Likes

Amazon is that most exciting company . This company is world now in opinion.

Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

This disocourages many employees

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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Chat and Email Support Executive (working remotely)

Amazon Seller Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 08 Aug 2022

Likes

Great company.oppertunity to me🙂

Salary - Excellent
Skill development - Good

Dislikes

All is good. All are like .

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Chat and Email Support Executive in Hyderabad / Secunderabad

Shruthi Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

1.0

Promotions

4.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 09 Apr 2022

Likes

Because nice company and good salari good future

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Ntg

Promotions - Bad
Company culture - Bad

Work Details

With the help of training I will learn all thing in training

Work days: Monday to Friday (Flexible Timings)

Chat and Email Support Executive (working remotely)

Full Time

Chat Process Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Jan 2023

Likes

Nothing good but still enjoy

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Chat and Email Support Executive in Madhaya Pradesh

Jio fiber Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Feb 2022

Likes

The future belongs to those who believe in the beauty of their dreams.” ...

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good and best experience for job for amazone for life

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Amazon Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 45% of employees reported the working ...Read more

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Amazon Chat and Email Support Executive Reviews