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Cogent E Services Interview Questions, Process, and Tips

Updated 9 Dec 2024

Top Cogent E Services Interview Questions and Answers

View all 56 questions

Cogent E Services Interview Experiences

Popular Designations

223 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me Your good name and address or family background
  • Q2. Qualification and experience
  • Q3. Tell me what you liked here and what you didn't like
  • Q4. Tell me your hobby
Round 2 - One-on-one 

(2 Questions)

  • Q1. Now you working or not and
  • Q2. Confirm to salary of esic and incentives

Interview Preparation Tips

Interview preparation tips for other job seekers - I don't know

Finance Manager Interview Questions asked at other Companies

Q1. What are the major adjustments need to be done while finalization of Accounts ?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About your self
  • Q2. About your experience
Round 2 - Group Discussion 

Check your communication skills

Round 3 - Technical 

(2 Questions)

  • Q1. Check your technical skills
  • Q2. Check your typing speed

Interview Preparation Tips

Topics to prepare for Cogent E Services Telecalling Executive interview:
  • Telecalling
Interview preparation tips for other job seekers - No this is to good experience

Telecalling Executive Interview Questions asked at other Companies

Q1. Which accounting platforms have you worked on? Which one do you prefer the most?
View answer (3)

Associate Interview Questions & Answers

user image Sameena Patel

posted on 9 Oct 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response

I applied via Indeed and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Na ghbjj gunj gunj
  • Q2. Nsggujjgh gujhy gujhy
Round 2 - HR 

(2 Questions)

  • Q1. Ctc expectation
  • Q2. Noticed period gunj ghhb fubn fybb

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Bnine don’t havecany
  • Q2. No e don’t have no e
Round 2 - Aptitude Test 

None of the following above to

Round 3 - Technical 

(2 Questions)

  • Q1. None of the folks for you
  • Q2. None of the following
Round 4 - Coding Test 

None of the follicle questions

Round 5 - Coding Test 

None of the following above

Round 6 - Assignment 

None of the folk above yo

Interview Preparation Tips

Interview preparation tips for other job seekers - None of the following above idk

Node JS Developer Interview Questions asked at other Companies

Q1. 2. What are the main modules of Node.js? Explain in detail.
View answer (3)

Cogent E Services interview questions for popular designations

 Customer Service Associate

 (20)

 Customer Service Executive

 (16)

 Customer Care Executive

 (12)

 Customer Support Associate

 (11)

 Customer Support Executive

 (10)

 Customer Service Associate (Csa)

 (9)

 BPO Executive

 (7)

 Agent

 (5)

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Coding Test 

Write a code in HTML

Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do you want to work with us
  • Q2. What is your strength
Round 3 - Aptitude Test 

Where is Golden temple situated??

Interview Preparation Tips

Interview preparation tips for other job seekers - Be on time

Safety Officer Interview Questions asked at other Companies

Q1. If you don't have any safety equipment and documents how to complete the work ?
View answer (17)

Get interview-ready with Top Cogent E Services Interview Questions

Csa Lead Interview Questions & Answers

user image Anonymous

posted on 5 May 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. They are taking two round of interviews
  • Q2. Tell them about the loan or how to impress a customer. By you tell them about the product of your company it was totally base on your convening skills and your behave of your talking

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want a job experience in sales then I recommend you to first go in cogent services company

Cce Associate Interview Questions & Answers

user image Anonymous

posted on 16 Sep 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self.
  • Ans. 

    I am a dedicated and detail-oriented individual with a strong background in customer service and problem-solving.

    • Customer service experience in retail and hospitality industries

    • Strong communication and interpersonal skills

    • Ability to multitask and prioritize in fast-paced environments

    • Proficient in Microsoft Office and CRM software

    • Bachelor's degree in Business Administration

  • Answered by AI
  • Q2. About yesterday routine.
  • Q3. Tell me about your memorable day?
  • Ans. 

    My memorable day was when I graduated from college.

    • Graduating with honors

    • Celebrating with family and friends

    • Feeling proud of my accomplishments

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Some places to visit as an tourist in your home town.
  • Q2. How to handle an irated customer.
  • Ans. 

    Stay calm, listen actively, empathize, apologize, offer solutions, follow up.

    • Stay calm and composed to de-escalate the situation.

    • Listen actively to understand the customer's concerns.

    • Empathize with the customer's frustration.

    • Apologize for any inconvenience caused.

    • Offer solutions to address the customer's issue.

    • Follow up to ensure the problem is resolved to the customer's satisfaction.

  • Answered by AI

Cce Associate Interview Questions asked at other Companies

Q1. How to handle an irated customer.
View answer (1)

Trainer Interview Questions & Answers

user image Anonymous

posted on 27 Oct 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Eligibility criteria and screening
Round 2 - One-on-one 

(1 Question)

  • Q1. Profile and background
Round 3 - Presentation 

(1 Question)

  • Q1. Soft skills presentation

Trainer Interview Questions asked at other Companies

Q1. Many times you know that customer will be angry or rude if you give the correct solution then how to manage for customer satisfaction?
View answer (2)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Q Introduction, ²why should hired you. What is inbound or outbound process
Round 2 - Technical 

(1 Question)

  • Q1. Communication test voice test

Interview Preparation Tips

Topics to prepare for Cogent E Services Guest experience Manager interview:
  • Women empowerment
Interview preparation tips for other job seekers - Be causual. Eye contact. Not overconfident, or seting position was good

Guest experience Manager Interview Questions asked at other Companies

Q1. Speak on an any topic in English about 2 minute
View answer (1)
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Asked about previous organisation and salary part nothing other was asked
  • Q2. Nothing was asked rather than that

Interview Preparation Tips

Interview preparation tips for other job seekers - Will not recommend they do not give salary over your current salary they need slave not employees they asked me to join at 19 k for SR. executive designation

Senior Human Resource Officer Interview Questions asked at other Companies

Q1. What are the tasks in Human Resources Management?
View answer (1)

Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services interview?
Cogent E Services interview process usually has 2-3 rounds. The most common rounds in the Cogent E Services interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Cogent E Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cogent E Services. The most common topics and skills that interviewers at Cogent E Services expect are Customer Service, voice process, Telecalling, ArcIMS and Back Office.
What are the top questions asked in Cogent E Services interview?

Some of the top questions asked at the Cogent E Services interview -

  1. How you will handle unhappy customers like he is continuously abusing you...read more
  2. What qualities should an customer service exicutive ha...read more
  3. Suppose you have written quick learner in your strength , What do you mean by q...read more
How long is the Cogent E Services interview process?

The duration of Cogent E Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Cogent E Services Interview Process

based on 60 interviews in last 1 year

Interview experience

4.2
  
Good
View more

People are getting interviews through

based on 163 Cogent E Services interviews
WalkIn
Referral
Job Portal
Company Website
Campus Placement
Recruitment Consultant
51%
17%
10%
5%
1%
1%
15% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

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Cogent E Services Reviews and Ratings

based on 2.8k reviews

3.3/5

Rating in categories

3.2

Skill development

3.1

Work-Life balance

2.9

Salary & Benefits

3.1

Job Security

3.0

Company culture

2.9

Promotions/Appraisal

3.0

Work Satisfaction

Explore 2.8k Reviews and Ratings
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