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Cogent E Services

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3.3

based on 3k Reviews

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Cogent E Services Telecalling Executive Interview Questions and Answers

Updated 10 Oct 2024

Cogent E Services Telecalling Executive Interview Experiences

1 interview found

Telecalling Executive Interview Questions & Answers

user image Anonymous

posted on 10 Oct 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About your self
    • Add your answer
  • Q2. About your experience
    • Add your answer
Round 2 - Group Discussion 

Check your communication skills

Round 3 - Technical 

(2 Questions)

  • Q1. Check your technical skills
    • Add your answer
  • Q2. Check your typing speed
    • Add your answer

Interview Preparation Tips

Topics to prepare for Cogent E Services Telecalling Executive interview:
  • Telecalling
Interview preparation tips for other job seekers - No this is to good experience

Top trending discussions

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Interview Tips & Stories
2w
mrstorm
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·
works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 13 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction, hobbies
    • Add your answer
Round 3 - Clint Round 

(1 Question)

  • Q1. Introduction, few lines about the place where you stay, an incident from real life when you helped an aged person, Hobbies, some questions on Flipkart and customer service.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The question should be based on real life or the role we have applied for. These political and social topics show nhi be discussed.

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 17 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about yourself
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Best call experience with customer
  • Ans. 

    My best call experience with a customer was when I was able to resolve their issue quickly and efficiently.

    • Active listening and empathy helped me understand the customer's problem

    • I provided clear and concise instructions to resolve the issue

    • I followed up with the customer to ensure their satisfaction

    • The customer expressed gratitude and appreciation for my help

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be honest and responsible and hard working

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 29 Jun 2021

I applied via Naukri.com and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about yourself and speak on any of the random topic for 2 mins and why you want to join teleperformance.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and do not fumbal English mush be got.

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 15 Sep 2021

I applied via Referral and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction, previous work experience and reason for selecting this company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't fumble

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 1 Aug 2021

I applied via Naukri.com and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Are you comfortable with night shift?
    • Add your answer
  • Q2. Why do you want to join bpo?
    • Add your answer
  • Q3. Are you okay with rotainal shift and rotational off?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and you are good to go....

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 22 Jun 2017

Interview Questionnaire 

1 Question

  • Q1. About yourself
    • View 5 more answers

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction and about previous experience.
Tips: Should be confidence

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 8 Dec 2017

Interview Questionnaire 

1 Question

  • Q1. Basic questions like Name, Address, Birth date, qualification and work experience
    • Add your answer

Interview Preparation Tips

Round: V&A
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.

Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.


Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 7 Sep 2017

Interview Preparation Tips

Round: Resume Shortlist
Experience: I got a call from Teleperformance HR and was asked if interested to work in BPO. I agreed and they took my short introduction. After that, I was informed that next level interview will be conducted within 1 to 2 working days.
Tips: What ever you say, say with 100% confidence.

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 14 Oct 2021

I applied via Walk-in and was interviewed before Oct 2020. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try giving answers with examples. Just be genuine. Don't be oversmart as people taking your interview are more smart then you.
More about working at Cogent E Services

Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services Telecalling Executive interview?
Cogent E Services interview process usually has 3 rounds. The most common rounds in the Cogent E Services interview process are HR, Group Discussion and Technical.

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Cogent E Services Telecalling Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Cogent E Services Telecalling Executive Salary
based on 53 salaries
₹1.1 L/yr - ₹2.5 L/yr
14% less than the average Telecalling Executive Salary in India
View more details

Cogent E Services Telecalling Executive Reviews and Ratings

based on 10 reviews

3.3/5

Rating in categories

3.3

Skill development

3.5

Work-life balance

3.0

Salary

3.3

Job security

3.4

Company culture

3.2

Promotions

3.4

Work satisfaction

Explore 10 Reviews and Ratings
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