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Cogent E Services Telecalling Executive Interview Questions and Answers

Updated 10 Oct 2024

Cogent E Services Telecalling Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About your self
  • Q2. About your experience
Round 2 - Group Discussion 

Check your communication skills

Round 3 - Technical 

(2 Questions)

  • Q1. Check your technical skills
  • Q2. Check your typing speed

Interview Preparation Tips

Topics to prepare for Cogent E Services Telecalling Executive interview:
  • Telecalling
Interview preparation tips for other job seekers - No this is to good experience

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

This is telecommunication call

Round 2 - Technical 

(1 Question)

  • Q1. What do you enjoy about telemarketing?
  • Ans. 

    I enjoy the challenge of building relationships with customers and meeting their needs through effective communication.

    • Building relationships with customers

    • Meeting customer needs

    • Effective communication

    • Challenging and dynamic nature of telemarketing

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - What should be the top priority in tele-calling? ...
Explain the difference between B2B, B2C, and B2G. ...
What are some essential skills required for a telecaller? ...
How can you project a positive image of yourself to the customer? ...
How would you cold-call to generate leads?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. A brief Introduction abut yourself
  • Q2. What is the role of a BPO company
  • Ans. 

    The role of a BPO company is to provide outsourcing services to businesses, handling tasks such as customer support, telemarketing, and data entry.

    • BPO companies handle tasks such as customer support, telemarketing, and data entry for businesses.

    • They provide outsourcing services to businesses, allowing them to focus on their core operations.

    • BPO companies often operate call centers, where telecalling executives handle cu...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. What we do in sales
  • Ans. 

    In sales, we engage with potential customers to promote and sell products or services.

    • Identify and target potential customers

    • Communicate product or service features and benefits

    • Handle objections and provide solutions

    • Negotiate and close deals

    • Build and maintain relationships with customers

    • Meet sales targets and goals

  • Answered by AI
  • Q2. Are you comfortable with working with us
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

They ask to tell something about yourself

Round 3 - HR 

(3 Questions)

  • Q1. Salary negotiation can be done
  • Q2. What's your aspect after 5 years
  • Q3. What are your future goals

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and have optimistic point of view
Dress well

I applied via Walk-in and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Sell me a pen and convince me
  • Ans. 

    This pen is not just any pen, it's a tool that can help you achieve your goals.

    • This pen is designed with precision and quality materials to ensure a smooth writing experience.

    • It's versatile and can be used for various purposes such as taking notes, signing documents, or even drawing.

    • With its sleek and professional design, it's perfect for business meetings or interviews.

    • It's affordable and a great value for its quality...

  • Answered by AI
  • Q2. Tell me something about yourself
  • Q3. Why should we hire you
  • Q4. What are your hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clam and patience while answering

I applied via Company Website and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Your self and Tell me something about your last job experience ?
  • Ans. My self saroj yugeshwar singh I am a telicoller and I have 1.5 years experience in Q- connect
  • Answered Anonymously
  • Q2. What is your professional and technical skill ?
  • Q3. My communication skill is to communicate with people and give him better advice and handeled the customer queries
  • Q4. Mantion if you have any reword in your fild ?
  • Q5. What are your goal and aspirations ?

Interview Preparation Tips

Interview preparation tips for other job seekers - I am every month ealigable to interview I got 3 imoji meddel in my fild and also help new members to know system
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 
Round 3 - Coding Test 
Round 4 - Case Study 
Round 5 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please enter job details in Agriculture Sector also.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Theme of company and why you want to join this company only.
Round 2 - HR 

(1 Question)

  • Q1. Info. ABT parents job & where do they work where do you live ABT parents salary what if you won't be able to manage work and study about your goal.
Round 3 - HR 

(1 Question)

  • Q1. Almost same questions like parents job and salary and where do the candidate live.

Interview Preparation Tips

Interview preparation tips for other job seekers - Only apply there if you know HRs personally otherwise they'll waste your days even weeks or months and they use to give a special token to the person who are coming through HRs and in second round the HRs will reject people without token giving silly reasons such as you won't be able come to the office place and u should try next time and going to offer 1 month of unpaid training period. And going to reject people without token giving reason that your parents earn very less amount of money then will not allow you to live in PG or flat and also going to give you silly advises such as you should apply for something related to your course and all. Even they waste a lot of time they wasted my first day , firstly you have to fill a form then after u have to the reception for token only if you know HRs then first HRs will take your interview for first round then she sent me inside the office for second round after 25 min they told me to come next day for the second round then on the other day the second HRs asked me to wait then he told me that some other HR is going to take my interview I have to wait for her and waited there since 10:00am to 1:30pm then the 3rd HR told me that my interest is scheduled at 2:15 pm but when I reached there at the time she told me to wait then at 2:45 pm she told me that some other HR is going to take my interview i.e. 4th HR of the day then he took my interview I have given all the answers of his questions and so the other candidates but he rejected all of us because he was securing the place for the person with the token then they sent me to the 2nd HR and he told me let's see what what will happen. Then the 3rd HR send me to the 5th HR of day at 4:39pm for the interview he asked me questions related my parents job and salary and about the locality and took my cv and mail to the 3rd HR next to him that he is rejecting me and he was literally laughing in front of me and the 3rd HR was smirking at him ,she told me that she is feeling sorry for me and I should try of next month. And need to do something about my situation. And I literally don't know why are they even faking the interview round if they already know who they will and want to select. As I have answered all of their questions while the people with tokens were getting jobs by giving simple introduction and they reached there at 2:00 pm and done with their interview and job process till 2:45 pm while people like me were waiting and wasting their days and months in this company giving back to back interviews .
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Language skills
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. A brief Introduction abut yourself
  • Q2. What is the role of a BPO company
  • Ans. 

    The role of a BPO company is to provide outsourcing services to businesses, handling tasks such as customer support, telemarketing, and data entry.

    • BPO companies handle tasks such as customer support, telemarketing, and data entry for businesses.

    • They provide outsourcing services to businesses, allowing them to focus on their core operations.

    • BPO companies often operate call centers, where telecalling executives handle cu...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. What we do in sales
  • Ans. 

    In sales, we engage with potential customers to promote and sell products or services.

    • Identify and target potential customers

    • Communicate product or service features and benefits

    • Handle objections and provide solutions

    • Negotiate and close deals

    • Build and maintain relationships with customers

    • Meet sales targets and goals

  • Answered by AI
  • Q2. Are you comfortable with working with us

Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services Telecalling Executive interview?
Cogent E Services interview process usually has 3 rounds. The most common rounds in the Cogent E Services interview process are Technical, HR and Group Discussion.

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Cogent E Services Telecalling Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Cogent E Services Telecalling Executive Salary
based on 53 salaries
₹1.1 L/yr - ₹2.5 L/yr
17% less than the average Telecalling Executive Salary in India
View more details

Cogent E Services Telecalling Executive Reviews and Ratings

based on 10 reviews

3.3/5

Rating in categories

3.3

Skill development

3.5

Work-life balance

3.0

Salary

3.3

Job security

3.4

Company culture

3.2

Promotions

3.4

Work satisfaction

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