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Cogent E Services Telecalling Executive Interview Questions and Answers
Cogent E Services Telecalling Executive Interview Experiences
1 interview found
Selected
I applied via Company Website and was interviewed in Sep 2024. There were 3 interview rounds.
(2 Questions)
- Q1. About your self
- Q2. About your experience
Check your communication skills
(2 Questions)
- Q1. Check your technical skills
- Q2. Check your typing speed
Interview Preparation Tips
- Telecalling
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I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.
Interview Questionnaire
3 Questions
- Q1. VERSANT TEST(English language and voice test)
- Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
- Q3. Salary discussion
Interview Preparation Tips
Experience: Just asks to speak about our selves to test our English language skills
Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements
General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week
Customer Care Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 22 Jun 2017
Interview Questionnaire
1 Question
- Q1. About yourself
Interview Preparation Tips
Experience: Self introduction and about previous experience.
Tips: Should be confidence
Customer Service Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 8 Dec 2017
Interview Questionnaire
1 Question
- Q1. Basic questions like Name, Address, Birth date, qualification and work experience
Interview Preparation Tips
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.
Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.
Customer Care Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 7 Sep 2017
Interview Preparation Tips
Experience: I got a call from Teleperformance HR and was asked if interested to work in BPO. I agreed and they took my short introduction. After that, I was informed that next level interview will be conducted within 1 to 2 working days.
Tips: What ever you say, say with 100% confidence.
Chetan Maurya
Interview Questionnaire
1 Question
- Q1. HR asked about work experience
Interview Preparation Tips
Experience: I was waiting for shortlisting
Ruhul Islam
I was interviewed in Dec 2016.
Interview Questionnaire
1 Question
- Q1. About salary
Interview Preparation Tips
Experience: It was fantastic
Tips: Be confident in your field
Duration: 3 hours 30 minutes
Total Questions: 15
Round: Group Discussion
Experience: Nothing tough issue
Tips: Be present minded
Duration: 1 hour 15 minutes
Round: HR Interview
Experience: Normal discussion
Tips: Use your politeness
Skills: Finance Basics
Customer Support Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 11 Mar 2021
I applied via Naukri.com and was interviewed before Mar 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Customer satisfaction how can you provide.
- Ans.
Customer satisfaction can be provided by understanding their needs, providing prompt and effective solutions, and maintaining a positive and empathetic attitude.
Listen actively to customers and understand their concerns
Respond promptly and provide effective solutions
Maintain a positive and empathetic attitude
Personalize the customer experience
Follow up to ensure customer satisfaction
Continuously improve customer suppor...
- Q2. If customer is angry how can you make him understand
- Q3. Details about your last working, salary package etc
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 14 Oct 2021
I applied via Walk-in and was interviewed before Oct 2020. There were 2 interview rounds.
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 1 Jun 2021
I applied via Referral and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself?
- Q2. What do you want this job?
Interview Preparation Tips
Cogent E Services Interview FAQs
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Cogent E Services Interviews By Designations
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Cogent E Services Telecalling Executive Interview Process
based on 1 interview
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