Upload Button Icon Add office photos

Filter interviews by

Cogent E Services Telecalling Executive Interview Questions and Answers

Updated 10 Oct 2024

Cogent E Services Telecalling Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About your self
  • Q2. About your experience
Round 2 - Group Discussion 

Check your communication skills

Round 3 - Technical 

(2 Questions)

  • Q1. Check your technical skills
  • Q2. Check your typing speed

Interview Preparation Tips

Topics to prepare for Cogent E Services Telecalling Executive interview:
  • Telecalling
Interview preparation tips for other job seekers - No this is to good experience

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. VERSANT TEST(English language and voice test)
  • Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
  • Q3. Salary discussion

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

Interview Questionnaire 

1 Question

  • Q1. About yourself

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction and about previous experience.
Tips: Should be confidence

Interview Questionnaire 

1 Question

  • Q1. Basic questions like Name, Address, Birth date, qualification and work experience

Interview Preparation Tips

Round: V&A
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.

Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.


Interview Preparation Tips

Round: Resume Shortlist
Experience: I got a call from Teleperformance HR and was asked if interested to work in BPO. I agreed and they took my short introduction. After that, I was informed that next level interview will be conducted within 1 to 2 working days.
Tips: What ever you say, say with 100% confidence.

Interview Questionnaire 

1 Question

  • Q1. HR asked about work experience

Interview Preparation Tips

Round: Resume Shortlist
Experience: I was waiting for shortlisting

I was interviewed in Dec 2016.

Interview Questionnaire 

1 Question

  • Q1. About salary

Interview Preparation Tips

Round: Test
Experience: It was fantastic
Tips: Be confident in your field
Duration: 3 hours 30 minutes
Total Questions: 15

Round: Group Discussion
Experience: Nothing tough issue
Tips: Be present minded
Duration: 1 hour 15 minutes

Round: HR Interview
Experience: Normal discussion
Tips: Use your politeness

Skills: Finance Basics

I applied via Naukri.com and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Customer satisfaction how can you provide.
  • Ans. 

    Customer satisfaction can be provided by understanding their needs, providing prompt and effective solutions, and maintaining a positive and empathetic attitude.

    • Listen actively to customers and understand their concerns

    • Respond promptly and provide effective solutions

    • Maintain a positive and empathetic attitude

    • Personalize the customer experience

    • Follow up to ensure customer satisfaction

    • Continuously improve customer suppor...

  • Answered by AI
  • Q2. If customer is angry how can you make him understand
  • Q3. Details about your last working, salary package etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Yeah it was good.

I applied via Walk-in and was interviewed before Oct 2020. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try giving answers with examples. Just be genuine. Don't be oversmart as people taking your interview are more smart then you.

I applied via Referral and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself?
  • Q2. What do you want this job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and stay positive

Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services Telecalling Executive interview?
Cogent E Services interview process usually has 3 rounds. The most common rounds in the Cogent E Services interview process are HR, Group Discussion and Technical.

Tell us how to improve this page.

Cogent E Services Telecalling Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Cogent E Services Telecalling Executive Salary
based on 53 salaries
₹1.1 L/yr - ₹2.5 L/yr
17% less than the average Telecalling Executive Salary in India
View more details

Cogent E Services Telecalling Executive Reviews and Ratings

based on 10 reviews

3.3/5

Rating in categories

3.3

Skill development

3.5

Work-life balance

3.0

Salary

3.3

Job security

3.4

Company culture

3.2

Promotions

3.4

Work satisfaction

Explore 10 Reviews and Ratings
Customer Service Associate
969 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Executive
590 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Care Executive
469 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Team Lead
401 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Support Executive
343 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Cogent E Services with

Wipro

3.7
Compare

TCS

3.7
Compare

Infosys

3.6
Compare

HCLTech

3.5
Compare
Did you find this page helpful?
Yes No
write
Share an Interview