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Cogent E Services Customer Care Executive Interview Questions and Answers

Updated 29 Oct 2024

Cogent E Services Customer Care Executive Interview Experiences

12 interviews found

I applied via Walk-in and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good experience in this company. 😊

I applied via Hirect and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Say something for 1 min on your favourite topic.
  • Ans. 

    My favorite topic is traveling

    • Traveling allows me to experience new cultures and broaden my perspective

    • I enjoy trying new foods and learning about the history of different places

    • One of my favorite trips was to Japan, where I got to see the cherry blossoms and visit ancient temples

    • Traveling also helps me to relax and recharge from the stresses of everyday life

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare before interview and this is a good company go apply

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services Customer Care Executive interview?
Cogent E Services interview process usually has 1-2 rounds. The most common rounds in the Cogent E Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Cogent E Services Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cogent E Services. The most common topics and skills that interviewers at Cogent E Services expect are Customer Service, Inbound Process, chat, customer support and outbound process.
What are the top questions asked in Cogent E Services Customer Care Executive interview?

Some of the top questions asked at the Cogent E Services Customer Care Executive interview -

  1. Say something for 1 min on your favourite top...read more
  2. What is customer supp...read more
  3. What is market...read more
How long is the Cogent E Services Customer Care Executive interview process?

The duration of Cogent E Services Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Cogent E Services Customer Care Executive Interview Process

based on 3 interviews in last 1 year

Interview experience

4.7
  
Excellent

People are getting interviews through

based on 10 Cogent E Services interviews
WalkIn
Job Portal
Campus Placement
Referral
60%
20%
10%
10%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Cogent E Services Customer Care Executive Salary
based on 500 salaries
₹0.9 L/yr - ₹4 L/yr
11% less than the average Customer Care Executive Salary in India
View more details

Cogent E Services Customer Care Executive Reviews and Ratings

based on 183 reviews

3.2/5

Rating in categories

3.1

Skill development

3.0

Work-Life balance

2.8

Salary & Benefits

3.0

Job Security

3.0

Company culture

2.8

Promotions/Appraisal

2.8

Work Satisfaction

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