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Cogent E Services Interview Questions, Process, and Tips
Top Cogent E Services Interview Questions and Answers
- Q1. Suppose you have written quick learner in your strength , What do you mean by quick learner?asked in Customer Support Associate interview
- Q2. How you will handle unhappy customers like he is continuously abusing you ?asked in C.S.A interview
- Q3. How to up sales the product? Can you explainasked in Customer Support Executive interview
Cogent E Services Interview Experiences
238 interviews found
Harshit Upadhyay
Selected
I applied via Walk-in and was interviewed in Nov 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about yourself
- Ans.
I am a customer-oriented individual with excellent communication skills and a passion for problem-solving.
I have experience in customer service roles, where I have honed my skills in handling customer queries and complaints.
I am a quick learner and can adapt to new situations easily.
I am a team player and enjoy collaborating with colleagues to achieve common goals.
I am proficient in using various customer service tools...
(5 Questions)
- Q1. Tell me about yourself
- Ans.
I am a customer-oriented individual with excellent communication skills and a passion for helping people.
I have experience in customer service roles, where I have honed my problem-solving and conflict resolution skills.
I am a good listener and can empathize with customers to understand their needs and concerns.
I am a quick learner and can adapt to new situations and technologies easily.
I am a team player and enjoy coll...
- Q2. What is customer support
- Ans.
Customer support is the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer queries and concerns
It includes providing technical assistance and troubleshooting
Customer support can be provided through various channels such as phone, email, chat, and social media
The goal of customer support is to ensure customer satisfaction and retention
Examples of customer ...
- Q3. Why do you want to join Bpo
- Ans.
I am interested in joining Bpo because of the opportunities it offers for personal and professional growth.
I am excited about the chance to work with a diverse group of people and learn from their experiences.
I am looking forward to developing my communication and problem-solving skills through interacting with customers.
I am attracted to the fast-paced and dynamic nature of the Bpo industry, which will keep me engaged...
- Q4. Tell me about your yesterday routine
- Ans.
Yesterday, I woke up early, exercised, went to work, attended meetings, and spent time with family in the evening.
Woke up at 6 am and exercised for 30 minutes
Got ready for work and left home at 8 am
Attended meetings with clients and colleagues throughout the day
Had lunch with coworkers at a nearby restaurant
Finished work at 5 pm and returned home
Spent time with family, cooked dinner, and watched TV in the evening
- Q5. Your last memorable day
- Ans.
My last memorable day was spent hiking in the mountains with my friends.
Woke up early and drove to the trailhead
Enjoyed the scenic views and fresh air
Had a picnic lunch at the summit
Took lots of photos and made memories with friends
Ended the day with a delicious dinner at a local restaurant
Interview Preparation Tips
Customer Care Executive Interview Questions asked at other Companies
Anonymous
Selected
(2 Questions)
- Q1. Tell me something about your self
- Q2. About your self and how much experience you have
(2 Questions)
- Q1. How much experience you have and about your self and salary expectation
- Ans.
I have over 10 years of experience in compliance, with a strong background in regulatory requirements and risk management. My salary expectation is competitive based on my experience and skills.
Over 10 years of experience in compliance
Strong background in regulatory requirements and risk management
Competitive salary expectation based on experience and skills
- Q2. Three year experience on this companyIhave
Interview Preparation Tips
Compliance Executive Interview Questions asked at other Companies
Selected
I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.
(4 Questions)
- Q1. Tell me Your good name and address or family background
- Q2. Qualification and experience
- Q3. Tell me what you liked here and what you didn't like
- Q4. Tell me your hobby
(2 Questions)
- Q1. Now you working or not and
- Q2. Confirm to salary of esic and incentives
Interview Preparation Tips
Finance Manager Interview Questions asked at other Companies
Selected
I was interviewed in Jan 2025.
(2 Questions)
- Q1. Don't want to disclose
- Q2. Don't wants to disclose
(2 Questions)
- Q1. Don't wants to disclose
- Q2. Don't wants to disclose
The Pmap test consists of 4 to 5 sections, which include responding to situations depicted in images, assessing typing speed, and selecting answers after listening to a call set, among other tasks.
(2 Questions)
- Q1. Don't wants to disclose
- Q2. Don't wants to disclose
Interview Preparation Tips
Cogent E Services interview questions for popular designations
(2 Questions)
- Q1. Can you tell me about yourself?
- Q2. Can you describe your previous professional experience?
- Ans.
I have over 5 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.
Managed a team of customer support representatives to ensure timely and effective resolution of customer issues
Utilized CRM software to track customer interactions and maintain accurate records
Implemented new customer service strategies to improve overall customer satisfaction
Handled escala...
Interview Preparation Tips
Customer Support Executive Interview Questions asked at other Companies
Get interview-ready with Top Cogent E Services Interview Questions
chandrika gadaputi
Selected
I applied via Campus Placement and was interviewed in Dec 2024. There were 3 interview rounds.
Numerical appitude test
Logical appitude test
Case study GD
Topic based GD
(5 Questions)
- Q1. Can you tell me yourself?
- Ans.
I am a software developer with 5 years of experience in Java, Python, and SQL.
5 years of experience in Java, Python, and SQL
Worked on developing web applications using Java Spring framework
Proficient in database management with SQL
- Q2. What do you know our company
- Ans.
Your company is a leading software development firm specializing in creating innovative solutions for various industries.
Your company has a strong reputation for delivering high-quality software products.
You have a diverse portfolio of clients from different industries.
Your company values innovation and creativity in software development.
Your team is known for their expertise in cutting-edge technologies like AI and bl...
- Q3. How did you hear about this role?
- Ans.
I found the role through a job posting on LinkedIn.
Saw job posting on LinkedIn
Applied through company website
Referred by a friend who works at the company
- Q4. What are your greatest strength and weekness?
- Ans.
My greatest strength is my problem-solving skills and attention to detail. My weakness is that I can be overly critical of my own work.
Strength: Strong problem-solving skills - I enjoy tackling complex issues and finding creative solutions.
Strength: Attention to detail - I take pride in producing high-quality work and ensuring accuracy.
Weakness: Overly critical of my own work - I sometimes struggle to recognize when a ...
- Q5. Do you have any questions for me ?
Software Developer Interview Questions asked at other Companies
Selected
I applied via Company Website and was interviewed in Sep 2024. There were 3 interview rounds.
(2 Questions)
- Q1. About your self
- Q2. About your experience
Check your communication skills
(2 Questions)
- Q1. Check your technical skills
- Q2. Check your typing speed
Interview Preparation Tips
- Telecalling
Telecalling Executive Interview Questions asked at other Companies
Sameena Patel
I applied via Indeed and was interviewed in Sep 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Na ghbjj gunj gunj
- Q2. Nsggujjgh gujhy gujhy
(2 Questions)
- Q1. Ctc expectation
- Q2. Noticed period gunj ghhb fubn fybb
Associate Interview Questions asked at other Companies
(2 Questions)
- Q1. Bnine don’t havecany
- Q2. No e don’t have no e
None of the following above to
(2 Questions)
- Q1. None of the folks for you
- Q2. None of the following
None of the follicle questions
None of the following above
None of the folk above yo
Interview Preparation Tips
Node JS Developer Interview Questions asked at other Companies
I was interviewed in Jan 2025.
(2 Questions)
- Q1. First they Ask my skills
- Q2. Then they ask my hobbies and experience
Interview Preparation Tips
Telecaller Interview Questions asked at other Companies
Selected
I applied via LinkedIn and was interviewed in Jun 2024. There were 3 interview rounds.
Write a code in HTML
(2 Questions)
- Q1. Why do you want to work with us
- Q2. What is your strength
- Ans.
My strength is my attention to detail and ability to identify potential safety hazards.
Strong attention to detail in identifying safety hazards
Ability to implement and enforce safety protocols
Effective communication skills to educate others on safety procedures
Where is Golden temple situated??
Interview Preparation Tips
Safety Officer Interview Questions asked at other Companies
Cogent E Services Interview FAQs
Some of the top questions asked at the Cogent E Services interview -
The duration of Cogent E Services interview process can vary, but typically it takes about less than 2 weeks to complete.
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Cogent E Services Interviews By Designations
- Cogent E Services Customer Service Associate Interview Questions
- Cogent E Services Customer Service Executive Interview Questions
- Cogent E Services Customer Care Executive Interview Questions
- Cogent E Services Customer Support Associate Interview Questions
- Cogent E Services Customer Support Executive Interview Questions
- Cogent E Services Customer Service Associate (Csa) Interview Questions
- Cogent E Services BPO Executive Interview Questions
- Cogent E Services Agent Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Associate Interview Questions
- Customer Support Executive Interview Questions
- Customer Service Associate (Csa) Interview Questions
- BPO Executive Interview Questions
- Agent Interview Questions
- Show more
Cogent E Services Interview Process
based on 231 interviews
Interview experience
Interview Questions from Similar Companies
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Cogent E Services Reviews and Ratings
based on 2.9k reviews
Rating in categories
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Customer Service Associate
909
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
564
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Care Executive
469
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Team Lead
398
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Support Executive
335
salaries
| ₹0 L/yr - ₹0 L/yr |
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