600+ Cogent E Services Interview Questions & Answers | Complete Prep Guide 2025

Cogent E Services Interview Experiences

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239 interviews found

Customer Care Executive Interview Questions & Answers

Harshit Upadhyay

posted on 29 May 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Tell me about yourself

Ans.

I am a customer-oriented individual with excellent communication skills and a passion for problem-solving.

I have experience in customer service roles, where I have honed my skills in handling customer queries and complaints.
I am a quick learner and can adapt to new situations easily.
I am a team player and enjoy collaborating with colleagues to achieve common goals.
I am proficient in using various customer service tools...

Answered by AI

Add your answer

Round 3 - HR

(5 Questions)

Q1. Tell me about yourself

Ans.

I am a customer-oriented individual with excellent communication skills and a passion for helping people.

I have experience in customer service roles, where I have honed my problem-solving and conflict resolution skills.
I am a good listener and can empathize with customers to understand their needs and concerns.
I am a quick learner and can adapt to new situations and technologies easily.
I am a team player and enjoy coll...

Answered by AI

Add your answer

Q2. What is customer support

Ans.

Customer support is the assistance provided to customers before, during, and after a purchase.

Customer support involves addressing customer queries and concerns
It includes providing technical assistance and troubleshooting
Customer support can be provided through various channels such as phone, email, chat, and social media
The goal of customer support is to ensure customer satisfaction and retention
Examples of customer ...

Answered by AI

Add your answer

Q3. Why do you want to join Bpo

Ans.

I am interested in joining Bpo because of the opportunities it offers for personal and professional growth.

I am excited about the chance to work with a diverse group of people and learn from their experiences.
I am looking forward to developing my communication and problem-solving skills through interacting with customers.
I am attracted to the fast-paced and dynamic nature of the Bpo industry, which will keep me engaged...

Answered by AI

Add your answer

Q4. Tell me about your yesterday routine

Ans.

Yesterday, I woke up early, exercised, went to work, attended meetings, and spent time with family in the evening.

Woke up at 6 am and exercised for 30 minutes
Got ready for work and left home at 8 am
Attended meetings with clients and colleagues throughout the day
Had lunch with coworkers at a nearby restaurant
Finished work at 5 pm and returned home
Spent time with family, cooked dinner, and watched TV in the evening

Answered by AI

Add your answer

Q5. Your last memorable day

Ans.

My last memorable day was spent hiking in the mountains with my friends.

Woke up early and drove to the trailhead
Enjoyed the scenic views and fresh air
Had a picnic lunch at the summit
Took lots of photos and made memories with friends
Ended the day with a delicious dinner at a local restaurant

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I want tell all the job seekers all questions you have to prepared then you very easily clear the interview

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?

View answer (39)

Compliance Executive Interview Questions & Answers

Anonymous

posted on 6 Feb 2025

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

Round 1 - HR

(2 Questions)

Q1. Tell me something about your self

Add your answer

Q2. About your self and how much experience you have

Add your answer

Round 2 - One-on-one

(2 Questions)

Q1. How much experience you have and about your self and salary expectation

Ans.

I have over 10 years of experience in compliance, with a strong background in regulatory requirements and risk management. My salary expectation is competitive based on my experience and skills.

Over 10 years of experience in compliance
Strong background in regulatory requirements and risk management
Competitive salary expectation based on experience and skills

Answered by AI

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Q2. Three year experience on this companyIhave

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't hesitate with your interviewer just say it simple and honest answer

Compliance Executive Interview Questions asked at other Companies

Q1. Can you handle and operate the PF, ESIC of more than 1000 workers?

View answer (2)

Cogent E Services Interview Questions and Answers for Freshers

Finance Manager Interview Questions & Answers

Anonymous

posted on 6 Dec 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - One-on-one

(4 Questions)

Q1. Tell me Your good name and address or family background

Add your answer

Q2. Qualification and experience

Add your answer

Q3. Tell me what you liked here and what you didn't like

Add your answer

Q4. Tell me your hobby

Add your answer

Round 2 - One-on-one

(2 Questions)

Q1. Now you working or not and

Add your answer

Q2. Confirm to salary of esic and incentives

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I don't know

Finance Manager Interview Questions asked at other Companies

Q1. What are the major adjustments need to be done while finalization of Accounts ?

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Interview Questions & Answers

Anonymous

posted on 24 Feb 2025

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one

(2 Questions)

Q1. Don't want to disclose

Add your answer

Q2. Don't wants to disclose

Add your answer

Round 2 - HR

(2 Questions)

Q1. Don't wants to disclose

Add your answer

Q2. Don't wants to disclose

Add your answer

Round 3 - Aptitude Test

The Pmap test consists of 4 to 5 sections, which include responding to situations depicted in images, assessing typing speed, and selecting answers after listening to a call set, among other tasks.

Round 4 - Joining formalities

(2 Questions)

Q1. Don't wants to disclose

Add your answer

Q2. Don't wants to disclose

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - There is a lack of job security and a focus on employee welfare, particularly for support staff. While they may offer significant salary increases, there are numerous conditions attached, especially regarding their policies.

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 25 Feb 2025

Interview experience

Bad

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. Can you tell me about yourself?

Add your answer

Q2. Can you describe your previous professional experience?

Ans.

I have over 5 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

Managed a team of customer support representatives to ensure timely and effective resolution of customer issues
Utilized CRM software to track customer interactions and maintain accurate records
Implemented new customer service strategies to improve overall customer satisfaction
Handled escala...

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - No advice for this company

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.

View answer (21)

Get interview-ready with Top Cogent E Services Interview Questions

Software Developer Interview Questions & Answers

chandrika gadaputi

posted on 18 Jan 2025

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Campus Placement and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - Aptitude Test

Numerical appitude test
Logical appitude test

Round 2 - Group Discussion

Case study GD
Topic based GD

Round 3 - HR

(5 Questions)

Q1. Can you tell me yourself?

Ans.

I am a software developer with 5 years of experience in Java, Python, and SQL.

5 years of experience in Java, Python, and SQL
Worked on developing web applications using Java Spring framework
Proficient in database management with SQL

Answered by AI

Add your answer

Q2. What do you know our company

Ans.

Your company is a leading software development firm specializing in creating innovative solutions for various industries.

Your company has a strong reputation for delivering high-quality software products.
You have a diverse portfolio of clients from different industries.
Your company values innovation and creativity in software development.
Your team is known for their expertise in cutting-edge technologies like AI and bl...

Answered by AI

Add your answer

Q3. How did you hear about this role?

Ans.

I found the role through a job posting on LinkedIn.

Saw job posting on LinkedIn
Applied through company website
Referred by a friend who works at the company

Answered by AI

Add your answer

Q4. What are your greatest strength and weekness?

Ans.

My greatest strength is my problem-solving skills and attention to detail. My weakness is that I can be overly critical of my own work.

Strength: Strong problem-solving skills - I enjoy tackling complex issues and finding creative solutions.
Strength: Attention to detail - I take pride in producing high-quality work and ensuring accuracy.
Weakness: Overly critical of my own work - I sometimes struggle to recognize when a ...

Answered by AI

Add your answer

Q5. Do you have any questions for me ?

Add your answer

Software Developer Interview Questions asked at other Companies

Q1. Maximum Subarray Sum Problem Statement Given an array of integers, determine the maximum possible sum of any contiguous subarray within the array. Example: Input: array = [34, -50, 42, 14, -5, 86] Output: 137 Explanation: The maximum sum is... read more

View answer (42)

Interview Questions & Answers

Mahesh

posted on 8 Mar 2025

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. Can you provide a self-introduction?

Ans.

Enthusiastic customer onboarding specialist with a passion for enhancing user experiences and driving customer satisfaction.

Background in customer service with over 3 years of experience in onboarding processes.
Skilled in creating engaging onboarding materials, such as tutorials and FAQs, to assist new users.
Proficient in using CRM tools to track customer interactions and ensure a smooth onboarding journey.
Strong commu...

Answered by AI

Add your answer

Q2. Good communication skills

Add your answer

Telecalling Executive Interview Questions & Answers

Anonymous

posted on 10 Oct 2024

Interview experience

Excellent

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR

(2 Questions)

Q1. About your self

Add your answer

Q2. About your experience

Add your answer

Round 2 - Group Discussion

Check your communication skills

Round 3 - Technical

(2 Questions)

Q1. Check your technical skills

Add your answer

Q2. Check your typing speed

Add your answer

Interview Preparation Tips

Topics to prepare for Cogent E Services Telecalling Executive interview:

Telecalling

Interview preparation tips for other job seekers - No this is to good experience

Telecalling Executive Interview Questions asked at other Companies

Q1. Which accounting platforms have you worked on? Which one do you prefer the most?

View answer (3)

Associate Interview Questions & Answers

Sameena Patel

posted on 9 Oct 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

More than 8 weeks

Result

No response

I applied via Indeed and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - One-on-one

(2 Questions)

Q1. Na ghbjj gunj gunj

Add your answer

Q2. Nsggujjgh gujhy gujhy

Add your answer

Round 2 - HR

(2 Questions)

Q1. Ctc expectation

Add your answer

Q2. Noticed period gunj ghhb fubn fybb

Add your answer

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?

View answer (17)

Node JS Developer Interview Questions & Answers

Anonymous

posted on 16 Aug 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Technical

(2 Questions)

Q1. Bnine don’t havecany

Add your answer

Q2. No e don’t have no e

Add your answer

Round 2 - Aptitude Test

None of the following above to

Round 3 - Technical

(2 Questions)

Q1. None of the folks for you

Add your answer

Q2. None of the following

Add your answer

Round 4 - Coding Test

None of the follicle questions

Round 5 - Coding Test

None of the following above

Round 6 - Assignment

None of the folk above yo

Interview Preparation Tips

Interview preparation tips for other job seekers - None of the following above idk

Node JS Developer Interview Questions asked at other Companies

Q1. 2. What are the main modules of Node.js? Explain in detail.

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Telecaller Interview Questions & Answers

Anonymous

posted on 10 Feb 2025

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

No response

I was interviewed in Jan 2025.

Round 1 - HR

(2 Questions)

Q1. First they Ask my skills

Add your answer

Q2. Then they ask my hobbies and experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go to job there they have pressured a person and make person's mental health so awkward

Telecaller Interview Questions asked at other Companies

Q1. 1.What is the Excel? Excel is a short cut method and easy to method 2.What is the vlookup? Vlookup is a mapping in the one file to another file 3.Tell me about cut, copy, paste? Cut: Ctrl+p Copy: Ctrl+c Paste: Ctrl+v File save: Ctrl+s 4.wha... read more

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services interview?

Cogent E Services interview process usually has 2-3 rounds. The most common rounds in the Cogent E Services interview process are HR, Resume Shortlist and One-on-one Round.

How to prepare for Cogent E Services interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cogent E Services. The most common topics and skills that interviewers at Cogent E Services expect are Customer Service, voice process, Telecalling, ArcIMS and Back Office.

What are the top questions asked in Cogent E Services interview?

Some of the top questions asked at the Cogent E Services interview -

How you will handle unhappy customers like he is continuously abusing you...read more
What qualities should an customer service exicutive ha...read more
Suppose you have written quick learner in your strength , What do you mean by q...read more

How long is the Cogent E Services interview process?

The duration of Cogent E Services interview process can vary, but typically it takes about less than 2 weeks to complete.

Customer Service Associate 906 salaries	Unlock ₹0 L/yr - ₹0 L/yr
Customer Service Executive 564 salaries	Unlock ₹0 L/yr - ₹0 L/yr
Customer Care Executive 508 salaries	Unlock ₹0 L/yr - ₹0 L/yr
Team Lead 400 salaries	Unlock ₹0 L/yr - ₹0 L/yr
Customer Support Executive 335 salaries	Unlock ₹0 L/yr - ₹0 L/yr

Cogent E Services Interview Questions, Process, and Tips

Top Cogent E Services Interview Questions and Answers

Cogent E Services Interview Experiences

239 interviews found

(1 Question)

(5 Questions)

Interview Preparation Tips

Customer Care Executive Interview Questions asked at other Companies

(2 Questions)

(2 Questions)

Interview Preparation Tips

Compliance Executive Interview Questions asked at other Companies

(4 Questions)

(2 Questions)

Interview Preparation Tips

Finance Manager Interview Questions asked at other Companies

Interview Questions & Answers

(2 Questions)

(2 Questions)

(2 Questions)

Interview Preparation Tips

(2 Questions)

Interview Preparation Tips

Customer Support Executive Interview Questions asked at other Companies

(5 Questions)

Software Developer Interview Questions asked at other Companies

Interview Questions & Answers

(2 Questions)

(2 Questions)

(2 Questions)

Interview Preparation Tips

Telecalling Executive Interview Questions asked at other Companies

(2 Questions)

(2 Questions)

Associate Interview Questions asked at other Companies

(2 Questions)

(2 Questions)

Interview Preparation Tips

Node JS Developer Interview Questions asked at other Companies

(2 Questions)

Interview Preparation Tips

Telecaller Interview Questions asked at other Companies

Cogent E Services Interview FAQs

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