Teleperformance Customer Service Representative Reviews
based on 236 reviews
Updated 14 Dec, 2024
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
3.5
Skill development
3.4
Work Satisfaction
3.4
Job Security
3.4
Work-Life balance
3.3
Company culture
3.3
Salary & Benefits
3.1
Promotions/Appraisal
Teleperformance is rated
3.6 out of 5 stars on
AmbitionBox, based on 236 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.6 out of 5 stars on
AmbitionBox, based on 236 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Teleperformance Customer Service Representative Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
236 reviews found
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Popular
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 24 Aug 2024
Likes
Good colleagues!!
Cab services
Process learning
My trainer was one of the best ones I have had. Although strict he was understanding.
Dislikes
Too strict!!
Most strict company I've ever seen! Unnecessarily strict!! One time a guard held back one of the customer representatives just because they found a tissue inside her bag like seriously?!!! A TISSUE??!! Like security guards think " oh look I found something Im gonna get highlighted " No you're wasting your time on this company. One of the guards even questioned why I was bringing a ubi key and prevented me from entering ..!! Huh? Seriously like do you even know that we require ubi keys for access..?!
And the drivers are very disrespectful like wow you're a driver bro.. nothing special...
Other companies have cab services as well and those drivers are very respectful and professional!!...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Indore
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 12 Aug 2024
Likes
You can go for experience here nothing else and job security is very good.
Dislikes
You will not get the skill and knowledge except the work you are doing plus the work culture and environment is terrible.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Mar 2024
Likes
"Teleperformance commitment to employee engagement creates a positive and inclusive work environment . The company values feedback and takes proactive steps to ensure that employees feel heard and appreciated.
Dislikes
No cons as of now.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Mumbai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Good environment to work
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Representative in
Kolkata
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Nov 2024
Likes
Working environment is very good
Dislikes
Nothing to dislike
Customer Service Representative in
Bangalore / Bengaluru
Full Time
·
Finance Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Nov 2024
Likes
Totally false
Dislikes
Not like given job description and work is very different told customer support and job is sales
You are reading trusted reviews. Keep reading to find out more about
Teleperformance.
Customer Service Representative in
Chennai
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Nov 2024
Likes
Good company to work. They will take care employees in a good manner
Nothing to like about here, all peoples are ridiculous and management is complete failure.
Dislikes
Everything including, work culture, salary, management.
Customer Service Representative in
Chennai
Full Time
·
Back Office Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 07 Oct 2024
Likes
Nothing
Dislikes
Work culture is not good
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Representative in
Jaipur
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 06 Oct 2024
Likes
It's quite good experience working there
Dislikes
Working hours of 9.5 hrs
Customer Service Representative in
Indore
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Oct 2024
Likes
Culture is good
Dislikes
Nothing to dislike
Customer Service Representative in
Indore (working remotely)
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Oct 2024
Likes
I joined lockdown
Dislikes
Work prashar
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 28 Sep 2024
Likes
Good to start career but not for the long term
Dislikes
Process is worst they hired for customer service but after joining a hard-core sales.Managment is also not that good
Customer Service Representative in
New Delhi
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 27 Sep 2024
Likes
Less job more Pay✨
Dislikes
Cab service is faltu
Customer Service Representative in
Mohali
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Sep 2024
Likes
I was very happy when I joined this company, everything was so good but not lots of things changed and now I am working here in compulsion due to my financial issue otherwise I would nothave been working here
Dislikes
Management
Customer Service Representative in
Kolkata
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Sep 2024
Likes
Office space was really good and like sick room etc . That was really nice
Dislikes
Work pressure massively there no work life balance rational shift there is no fix off.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 16 Aug 2024
Likes
Great experience to work there
Dislikes
Everything is good there.
Customer Service Representative in
Chandigarh
Full Time
·
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 04 Aug 2024
Likes
job is secure good atmosphere
Dislikes
promotion is not done properly ijp are closed without proper reason and selection criteria is also bias no proper system provided by organization and chairs are also damage
People also ask about Teleperformance's Customer Service Representatives
How is Teleperformance to work for?
Teleperformance is rated 3.6 out of 5, based on 236 reviews by employees on AmbitionBox.
Teleperformance is known for Skill development which is rated at the top and given a rating of 3.5. However, Career growth is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 3.3 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 3.3 at Teleperformance by 236 employees. While job security is rated 3.4 and work-life balance is rated 3.4 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.
Is work from home available in Teleperformance?
According to AmbitionBox, 20% Teleperformance employees work from home permanently, and 4% work from office 2 days/week (based on 21 AmbitionBox reviews in last 6 months).
Tell us how to improve this page.
Teleperformance Customer Service Representative Reviews by Locations