Teleperformance Reviews by 10 Employees

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

80% employees reported

Flexible timing

71% employees reported

No travel

86% employees reported

View more detailed insights

Gender based rating

2.4

Rated by Women

2 reviews

4.1

Rated by Men

7 reviews

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10 reviews found

Sort by: Popular

Customer Service Representative in Kolkata

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Nov 2024

Likes

Working environment is very good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike

Customer Service Representative in Kolkata

Full Time

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 02 Sep 2024

Likes

Office space was really good and like sick room etc . That was really nice

Dislikes

Work pressure massively there no work life balance rational shift there is no fix off.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Can someone advice whether I should join HDFC Bank with almost Half CTC or Teleperformance (TP), a BPO with Double CTC? Job Role: Inbound Customer Support. Factors: WFH: TP ✅️ HD... read more

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Customer Service Representative in Kolkata

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 29 Sep 2023

Likes

Friends whom I work with

Work-life balance - Good

Dislikes

They should increase the salary for both the domestic and International process

Salary - Bad
Promotions - Poor

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Customer Service Representative in Kolkata

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 28 Mar 2023

Likes

HR management is good

Dislikes

Process Manager and TLs

Salary - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work policy: Nothing much to say

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Kolkata

Full Time

Production & Manufacturing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 06 Jan 2021

Likes

Good work environment.. all are supportive.. good incentive ....

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Please 🙏 without any intemetion don't do any cut out ...

Work Details

Good

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Representative in Kolkata

Mis Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 31 May 2022

Likes

Great place

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Package

Work Details

Nice

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Representative in Kolkata

Phone Banking Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Mar 2022

Likes

Working environment is good enough. HR team is very helpful.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Although I know that it's a part of the culture of BPO, the operations should be more helpful and polite to everyone without thinking themselves almighty.

Work Details

In between ups and downs the organization helps me a lot to improve my skills, knowledge and financial problems.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employer’s Response

Kindly visit http://bit.ly/TPHR-newform if you have additional feedback. Thank you!

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Customer Service Representative in Kolkata

Csa Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 23 Sep 2020

Likes

Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Job security - Bad

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Kolkata

Csr Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Jun 2019

Likes

Average

Salary - Excellent
Skill development - Excellent
Job security - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Average

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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AmbitionBox has 10 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 80% of empl...Read more

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Teleperformance Customer Service Representative Kolkata Reviews

Teleperformance Customer Service Representative Kolkata Reviews

What employees say about Teleperformance?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

10 reviews found

Top Teleperformance Customer Service Representative Interview Questions

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