Teleperformance Customer Service RepresentativeGurgaon / Gurugram Reviews
based on 50 reviews
Updated 28 Sep, 2024
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
4.0
Skill development
3.8
Work Satisfaction
3.8
Job Security
3.8
Work-Life balance
3.8
Salary & Benefits
3.8
Company culture
3.6
Promotions/Appraisal
Teleperformance is rated
4.0 out of 5 stars on
AmbitionBox, based on 50 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
4.0 out of 5 stars on
AmbitionBox, based on 50 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Teleperformance Customer Service Representative Gurgaon / Gurugram Reviews
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50 reviews found
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Popular
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 24 Aug 2024
Likes
Good colleagues!!
Cab services
Process learning
My trainer was one of the best ones I have had. Although strict he was understanding.
Dislikes
Too strict!!
Most strict company I've ever seen! Unnecessarily strict!! One time a guard held back one of the customer representatives just because they found a tissue inside her bag like seriously?!!! A TISSUE??!! Like security guards think " oh look I found something Im gonna get highlighted " No you're wasting your time on this company. One of the guards even questioned why I was bringing a ubi key and prevented me from entering ..!! Huh? Seriously like do you even know that we require ubi keys for access..?!
And the drivers are very disrespectful like wow you're a driver bro.. nothing special...
Other companies have cab services as well and those drivers are very respectful and professional!!...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Mar 2024
Likes
"Teleperformance commitment to employee engagement creates a positive and inclusive work environment . The company values feedback and takes proactive steps to ensure that employees feel heard and appreciated.
Dislikes
No cons as of now.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 28 Sep 2024
Likes
Good to start career but not for the long term
Dislikes
Process is worst they hired for customer service but after joining a hard-core sales.Managment is also not that good
Top Teleperformance Customer Service Representative Interview Questions
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 16 Aug 2024
Likes
Great experience to work there
Dislikes
Everything is good there.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Apr 2024
Likes
"Teleperformance stands out in the BPO sector for its innovative approach to customer service."
Dislikes
No cons in the company
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Mar 2024
Likes
"Teleperformance 's commitment to diversity and inclusion creates a welcoming and supportive workplace where every voice is heard and valued . I appreciate the opportunity to work alongside colleagues from diverse backgrounds and prespectives.
Dislikes
Nothing is down all is excellent.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Sep 2023
Likes
Majorel is great place to work as the work environment is truly exceptional. From the moment you step into their offices, you can sense a positive energy and an emphasis on collaboration, innovation, and respect for their employees.I have been working here for over more than a year, till now it's been a great experience. The management is really great from my point of view, all the Managers, the colleagues are very friendly and supportive.Everyone makes us feel at home. If someone wants to grow their career then this the splendid place. It offers growth opportunities very early than other organizations. I would definitely recommend it to my friends to come work here. Company environment is truly. I'm very glad to be a part of this company....Read More
Dislikes
nothing
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Teleperformance.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Mar 2024
Likes
Teleperformance's culture of innovation fosters a spirit of creativity and experimentation . I appreciate the opportunity to explore new ideas and push boundaries in my role.
Dislikes
Nothing............ like That
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Teleperformance, Gurgaon / Gurugram Customer Service Representatives
Is Teleperformance, Gurgaon / Gurugram a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 50 employee reviews, it's clear that most customer service representatives have a positive experience working at Teleperformance, Gurgaon / Gurugram. Skill development holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.6. Read reviews about skill development and career growth on AmbitionBox.
Does Teleperformance, Gurgaon / Gurugram pay their Customer Service Representatives well?
According to AmbitionBox reviews, Teleperformance, Gurgaon / Gurugram customer service representatives rate their salary and benefits at 3.8 out of 5, based on 50 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Gurgaon / Gurugram's customer service representatives salaries here and to read reviews specifically about salary and benefits at Teleperformance, Gurgaon / Gurugram for customer service representatives, click here.
How is the work culture at Teleperformance, Gurgaon / Gurugram for Customer Service Representatives?
Work culture at Teleperformance, Gurgaon / Gurugram for customer service representatives is rated 3.8 out of 5 by 50 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance, Gurgaon / Gurugram for customer service representatives, click here.
How is the job security at Teleperformance, Gurgaon / Gurugram for Customer Service Representatives?
Based on 50 reviews on AmbitionBox, Teleperformance, Gurgaon / Gurugram's customer service representatives rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance, Gurgaon / Gurugram for customer service representatives, click here.
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