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Engaged Employer

Teleperformance

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3.9

based on 29.6k Reviews

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Teleperformance Customer Service Representative Bangalore / Bengaluru Reviews

Updated 16 Nov, 2024

Overall Rating

3.7/5

based on 10 reviews

Rating distribution

7 (70.0%)

0 (0%)

1 (10.0%)

Category Ratings

4.4

Salary

3.9

Skill development

3.7

Promotions

3.7

Work satisfaction

3.6

Company culture

3.4

Job security

3.2

Work-life balance

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

75% employees reported

Flexible timing

63% employees reported

Within city

67% employees reported

View more detailed insights

Gender based rating

2.9

Rated by Women

3 reviews

4.7

Rated by Men

7 reviews

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10 reviews found

Sort by: Popular

Customer Service Representative in Bangalore / Bengaluru

Full Time

Finance Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 16 Nov 2024

Likes

Totally false

Salary - Good

Dislikes

Not like given job description and work is very different told customer support and job is sales

Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Customer Service Representative in Bangalore / Bengaluru

Full Time

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Jun 2022

Likes

Nice experience in this company....

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Manager and team leaders also nicely becaue they will support every time

Work Details

Nice

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative in Bangalore / Bengaluru

Full Time

Customer Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

1.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 08 Jan 2023

Likes

Nothing much

Job security - Good

Dislikes

Bucketism so it's does not matter

Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

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Customer Service Representative in Bangalore / Bengaluru

Full Time

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Dec 2019

Likes

Worst company I ever worked

Dislikes

No job security

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Representative in Bangalore / Bengaluru

Customer service representative Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Apr 2022

Likes

Environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The management is Rude

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative in Bangalore / Bengaluru

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Nov 2019

Likes

Great place, good opportunity ,true excellent work experience

Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

My job was to attend calls,( answer customer queries, attend complaints and suggestions ,make changes in system as per request )

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative in Bangalore / Bengaluru

Csr Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 May 2019

Likes

Nice working time

Salary - Excellent
Skill development - Good
Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nice treat by employees

Work Details

Nice working time

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Teleperformance.

Customer Service Representative in Bangalore / Bengaluru

Tvs Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Aug 2018

Likes

Work environment is good in this Company.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing much..

Work Details

Inbound calls

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Representative in Bangalore / Bengaluru

Quality Department Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 13 Nov 2019

Likes

Nice to worked with all religion people and especially with my teammates and special thanks for my team leader he was always supportive and friendly. Actually i wanted to continue my work in this company but unfortunately i was not able to continue.

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Good

Dislikes

No satisfied with appraisals and one more thing i don't know actually reason why they shutdown that process.

Salary - Poor

Work Details

I was Working in Quality Department as MIS Executive, creating Login ID of all employees like Nortel ID, Windows ID, CRM ID & Login ID. And I have received a three time good performer of the month. Once i completed my work will help to colleagues.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Feb 2024

Likes

Good work place

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Return to all reviews

Top trending discussions

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From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

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Teleperformance Customer Service Representative Reviews by Locations

Teleperformance Bangalore / Bengaluru Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 75% of empl...Read more